Lexmark CS921 User Manual page 108

Troubleshooting
Action
Step 2
a
Depending on your operating system, increase the toner
darkness from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel.
b
Print the document.
Is the print still too light?
Step 3
a
Depending on your operating system, specify the paper type,
texture, and weight from the Printing Preferences or Print
dialog.
Notes:
•
Make sure that the settings match the paper loaded in
the tray.
•
You can also change the settings on the printer control
panel.
b
Print the document.
Is the print still too light?
Step 4
Check if the paper has no texture or rough finishes.
Are you printing on textured or rough paper?
Step 5
a
Change the texture settings to match the paper you are printing
on.
b
Print the document.
Is the print still too light?
Step 6
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Is the print still too light?
Step 7
a
Clean the printhead lens.
b
Print the document.
Is the print still too light?
Yes No
Go to step 3. The problem is
solved.
Go to step 4. The problem is
solved.
Go to step 5. Go to step 6.
Go to step 6. The problem is
solved.
Go to step 7. The problem is
solved.
Go to step 8. The problem is
solved.
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