Lexmark CS921 User Manual page 107

Troubleshooting
Jagged or uneven characters
Note: Before solving the problem, print the print quality test pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Action
a
Check if the printer supports the fonts that are installed on your
computer.
1
From the control panel, navigate to:
Settings > Reports > Print > Print Fonts
2
Select PCL Fonts or PS Fonts.
b
If the font is not supported, then install a supported font. For
more information, contact your administrator.
c
Print the document.
Do prints still contain jagged or uneven characters?
Light print
Note: Before solving the problem, print the print quality test pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action
Step 1
a
From the Quality menu on the control panel, select Color
Adjust.
b
Print the document.
Is the print still too light?
Yes No
Contact customer The problem is
support. solved.
Yes No
Go to step 2. The problem is
solved.
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