Table of Contents
Advertisement
COLLECTING DR. WATSON DIAGNOSTIC INFORMATION
Dr. Watson collects diagnostic information related to application errors. The location in which to save the information
can be specified as you like. For more information, refer to Chapter 5.
MEMORY DUMP
If an error occurs, the dump file should be saved to acquire the necessary information. You can specify the location of
your choice to save the diagnostic information. For more information, refer to "Specifying Memory Dump (Debug
Information (refer to Chapter 5 for detail)"
If you saved the dump to a DAT, label the tape as "NTBackup" or "ARCServe".
.
IMPORTANT:
Consult with your service representative before dumping the memory. Dumping the
memory while the server is operating normally can affect the system operation.
Restarting the system due to an error may display a message indicating there is
insufficient virtual memory. Ignore this message and proceed. Restarting the system
may result in dumping improper data.
Preparing for Memory Dumping
Memory dumping with the DUMP switch may prevent the server from restarting. In such a case, it is required to force
the server to shut down. This forced shutdown, however, is not available if "Enable" is selected for "Power Switch
Inhibit" on the Security menu of the BIOS setup utility, SETUP, because this setting disables the POWER/SLEEP
switch operation.
Follow the procedure below to change the setting to enable the forced shutdown and restart of the server.
1.
Power on the server and start the BIOS setup utility, SETUP.
2.
Select "Disable" for "Power Switch Inhibit" in the Security menu.
3.
Save the configuration data and exit the SETUP.
8-57
Advertisement
Table of Contents
