Appendix; Troubleshooting - Korg G1 Owner's Manual

Connecting a New Device (Pairing)
When a new device is connected, "pairing" (mutually reg-
istering connection information) must be performed.
The information for up to eight paired devices can be
stored. When a ninth device is paired, the information
for an existing device is deleted so that the new infor-
mation can be stored.
Even if pairing failed, the information for that device
may be stored on the G1 Air. If the information for
eight devices has already been stored, the information
for an existing device is deleted.
In order to reconnect to the device whose information
was deleted, delete the G1 Air's information from that
device, and then perform pairing again.
1. When the G1 Air is turned on, it enters the pairing
standby mode.
Pairing is enabled for only 1 minute after a song number
appears in the display after the G1 Air was turned on.
2. Turn on the Bluetooth function for the device to be
connected to, and then select "KORG G1Air" in the
list of the settings screen that appeared.
When a message appears, requesting permission for
pairing, allow pairing.
When a passkey is requested, enter "0000".
The passkey may also be called a PIN code, pass-
word, etc.
3. If pairing is successful, the connected device enters
a connection-ready mode and displays a connection
with "KORG G1Air".
Since the displays differ depending on the device, refer to
the manual of your device.
Reconnecting to a paired device
• If the Bluetooth function for the device to be connect-
ed to was turned off when the G1 Air was turned on
Turn on the Bluetooth function for the device to be con-
nected to.
• If the Bluetooth function for the device to be connect-
ed to was turned on when the G1 Air was turned on
Turn off the Bluetooth function for the device to be con-
nected to, and then turn it on again, or select "KORG
G1Air" in the list of paired devices.
If a connection cannot be established again, turn off the
Bluetooth function for the device, and then turn it on
again. If a connection still cannot be established, cancel
pairing or delete the information from the device, and
then try performing the operation described above in
"Connecting a New Device (Pairing)".
Cutting the Connection
Perform the operation by using the Bluetooth settings
screen on the connected device.
If the G1 Air is turned off while it is connected to a
device, it may be difficult for the connection to be re-
established the next time.
16

Appendix

Troubleshooting

If any of the following problems should occur, carefully
examine the instrument to see if you can discern what the
trouble may be, and try resolving it by following the sug-
gestions below. If the instrument still does not function
properly, please contact your dealer.
The instrument will not turn on
• Check that the AC adapter is correctly connected to the
piano and the outlet.
• Make sure that the power cord is fully plugged into the
AC adapter.
No sound
• Is the cord from the speaker box connected securely to
the speaker connector on the G1/G1 Air?
• Be sure that the volume is set to an adequate level, and
not set to the MIN value.
• Make sure that the MIDI Local function is not set on
OFF (see page 13). If it is, set it to ON (or turn the in-
strument off and then on again).
• Check to see that nothing is connected to the headphone
jacks; any connection to either of these jacks will mute
the internal speakers.
Notes are interrupted
The maximum polyphony may have been exceeded;
see "About maximum polyphony."
The pitch or tone of the piano sounds wrong in some
key regions
The G1/G1 Air's piano sounds replicate the sound of an
actual piano as faithfully as possible. This means that in
some regions of the keyboard, you may feel that certain
overtones seem stronger, affecting the pitch or tone. This is
not a malfunction.
Your external MIDI device does not respond to MIDI
data sent from the G1/G1 Air.
• Make sure that all MIDI cables are correctly connected.
• Make sure that the G1/G1 Air is transmitting MIDI data
on the same channel that the MIDI device is receiving
on.
About maximum polyphony
If the number of notes being played simultaneously exceeds
the maximum polyphony, some notes will be lost since the
G1/G1 Air is equipped with a mechanism that stops the first
note being played to give priority to notes played with keys
pressed later. Some G1/G1 Air sounds, although they may
be a single sound, are generated by two or more oscillators
(one note of a sound-generating circuit). Sounds using just
one oscillator, such as the Electric Grand and Clav sounds
of the OTHERS button, have a maximum polyphony of 120
notes. Sounds using four oscillators, such as the sounds of
the G.PIANO button, have a maximum polyphony of 30
notes.
120 ÷ Number of sound oscillators = Maximum polyphony
Keep the maximum polyphony in mind and carefully
choose sounds when using Layer Mode to play two sounds
simultaneously or when using the damper pedal.