Datamax I-class series Operator's Manual page 77

5.6.2 Cleaning the Platen Roller
NEVER use a sharp object to clean the Platen.
CAUTION
Grit, adhesive, and ink buildup can cause a decline in print quality and, in extreme cases,
cause labels to stick and wrap around the roller. Clean the platen roller as follows:
A. Turn OFF and unplug the printer.
B. Open the access cover. Unlock the Printhead Latch and raise the Printhead Assembly.
Remove media and ribbon.
C. Using a Cotton Swab dampened with isopropyl alcohol clean the accessible portion of the
roller, and then manually rotate the roller to clean the remaining area. Allow the roller to
dry.
D. Replace ribbon and media.
E. Lower the Printhead Assembly and rotate the Printhead Latch completely back, to the
locked position.
F. Close the access cover. Plug in and turn ON the printer. Feed several labels to normalize
tracking.
I-Class