Compaq Evo N160 Series User Manual page 129

Solutions
Q. What is a computer virus and how can I remove it?
A. A computer virus is a program that can cause damage to your
Notebook. Your Notebook usually comes with pre installed
third-party virus scan software to remove computer viruses.
However, because new viruses constantly emerge, you should
check with your software vendor about software upgrades. These
upgrades are usually available on the Internet.
See also
more information about anti-virus software.
Q. I can't connect to the Internet. What's the problem?
A. First, you must have an account with an Internet Service
Provider (ISP) or access to the Internet through a Local Area
Network (LAN). Your modem must also be configured correctly,
and you must have a cable connecting the modem port to the
phone jack. Also, ensure that you have an Internet browser
installed, such as Microsoft Internet Explorer or Netscape
Navigator.
Q. The keyboard does not respond when I press the keys. What
should I do?
A. Press and hold the Power
Notebook, then restart or call Compaq customer support for
assistance.
8–4
"Anti-Virus Software" in Chapter 4 of this guide for
ª
button to power off your
Evo Notebook N160 Series
User Guide