Local Domain Name System Server Response Too Slow—Maintenance (71) - Cisco BTS 10200 Troubleshooting Manual

Chapter 7 Maintenance Troubleshooting
The Free Inter-Process Communication Pool Buffer Count Below Minimum
Required—Maintenance (70)
The Free Inter-Process Communication Pool Buffer Count Below Minimum Required alarm (critical)
indicates that the IPC pool buffers are not being freed properly by the application or the application is
not able to keep up with the incoming IPC messaging traffic. The primary cause of the alarm is that IPC
pool buffers are not being freed properly by the application or the application is not able to keep up with
the incoming IPC messaging traffic. To correct the primary cause of the alarm, contact Cisco TAC
immediately.
Refer to the
Note
detailed instructions on contacting Cisco TAC and opening a service request.
Local Domain Name System Server Response Too Slow—Maintenance (71)
The Local Domain Name System Server Response Too Slow alarm (major) indicates that the response
time of the local DNS server is too slow. The primary cause of the alarm is that the local DNS server is
too busy. To correct the primary cause of the alarm, check the local DNS server.
External Domain Name System Server Response Too Slow—Maintenance (72)
The External Domain Name System Server Response Too Slow alarm (major) indicates that the response
time of the external DNS server is too slow. The primary cause of the alarm is that the network traffic
level is busy, or the nameserver is very busy. To correct the primary cause of the alarm, check the DNS
server(s). The secondary cause of the alarm is that there is an daemon called monitorDNS.sh checking
the DNS server every minute or so. It will issue alarm if it cannot contact the DNS server or the response
is slow. But it will clear the alarm if later it can contact the DNS server.
External Domain Name System Server not Responsive—Maintenance (73)
The External Domain Name System Server not Responsive alarm (critical) indicates that the external
DNS server is not responding to network queries. The primary cause of the alarm is that the DNS servers
or the network may be down. To correct the primary cause of the alarm, check the DNS server(s). The
secondary cause of the alarm is that there is an daemon called monitorDNS.sh checking DNS server
every minute or so. It will issue alarm if it cannot contact the DNS server or the response is slow. But it
will clear the alarm if later it can contact the DNS server.
Local Domain Name System Service not Responsive—Maintenance (74)
The Local Domain Name System Service not Responsive alarm (critical) indicates that the local DNS
server is not responding to network queries. The primary cause of the alarm is that the local DNS service
may be down. To correct the primary cause of the alarm, check the local DNS server.
OL-8723-19
"Obtaining Documentation and Submitting a Service Request" section on page lvi
Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
Troubleshooting Maintenance Alarms
for
7-105