Billing (33) - Cisco BTS 10200 Troubleshooting Manual

Billing Events and Alarms

BILLING (33)

To troubleshoot and correct the cause of the alarm, refer to the
Transfer Protocol Parameters Invalid—Billing (33)" section on page
DESCRIPTION File Transfer Protocol/Secure File Transfer Protocol Parameters Invalid (FTP/SFTP Parameters
Invalid)
SEVERITY MAJOR
THRESHOLD 100
THROTTLE 0
DATAWORDS TransferType–STRING [5]
BillingServerDir–STRING [100]
BillingServerAddr–STRING [100]
User Name–STRING [100]
PRIMARY The billing-acct-addr table is not fully provisioned with the information needed to perform file
CAUSE transfers.
PRIMARY Check billing-acct-addr fields using the show billing-acct-addr command. For FTP file transfer,
ACTION ensure that the billing-server-addr, billing-server-directory, user-name, and password (not displayed)
are provisioned. Also ensure that sftp-supp is set to N. For SFTP file transfer, ensure that the
billing-server-addr, billing-server-directory, and user-name are provisioned. Also ensure that
sftp-supp is set to Y.
BILLING (34)
BILLING (34) is not used.
BILLING (35)
To troubleshoot and correct the cause of the alarm, refer to the
Down—Billing (35)" section on page
DESCRIPTION All Billing Links at Billing Server Down
SEVERITY CRITICAL
THRESHOLD 100
THROTTLE 0
PRIMARY The cable connection might have been pulled out.
CAUSE
PRIMARY Restore the cable connection.
ACTION
SECONDARY An ifconfig down command might have been executed on the interfaces.
CAUSE
SECONDARY Execute an ifconfig up command on the interfaces.
ACTION
Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
3-14
"File Transfer Protocol/Secure File
"All Billing Links at Billing Server
3-39.
Chapter 3 Billing Troubleshooting
3-39.
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