Service Assistant Interface; When To Use The Service Assistant - IBM Storwize V7000 Troubleshooting And Maintenance Manual

About this task
You must use a supported web browser. Verify that you are using a supported web
browser from the following website:
www.ibm.com/storage/support/storwize/v7000
You can use the management GUI to manage your system as soon as you have
created a clustered system.
Procedure
1. Start a supported web browser and point the browser to the management IP
2. When the connection is successful, you see a login panel.
3. Log on by using your user name and password.
4. When you have logged on, select Monitoring > Events.
5. Ensure that the events log is filtered using Recommended actions.
6. Select the recommended action and run the fix procedure.
7. Continue to work through the alerts in the order suggested, if possible.
Results
After all the alerts are fixed, check the status of your system to ensure that it is
operating as intended.
If you encounter problems logging on the management GUI or connecting to the
management GUI, see "Problem: Unable to log on to the management GUI" on
page 45 or "Problem: Unable to connect to the management GUI" on page 44.

Service assistant interface

The service assistant interface is a browser-based GUI that is used to service
individual node canisters in the control enclosures.
You connect to the service assistant on one node canister through the service IP
address. If there is a working communications path between the node canisters,
you can view status information and perform service tasks on the other node
canister by making the other node canister the current node. You do not have to
reconnect to the other node.

When to use the service assistant

The primary use of the service assistant is when a node canister in the control
enclosure is in service state. The node canister cannot be active as part of a system
while it is in service state.
Attention: Perform service actions on node canisters only when directed to do so
by the fix procedures. If used inappropriately, the service actions that are available
through the service assistant can cause loss of access to data or even data loss.
address of your system.
The management IP address is set when the clustered system is created. Up to
four addresses can be configured for your use. There are two addresses for
IPv4 access and two addresses for IPv6 access.
Chapter 5. Storwize V7000 user interfaces for servicing your system
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