IBM Storwize V7000 Troubleshooting And Maintenance Manual page 166

654 • 672
v If the error persists for more than an hour when the
ambient temperature is normal, use the remove and
replace procedures to replace the battery.
Possible cause—FRUs or other cause
v canister battery
654 The canister battery's temperature is too
high
Explanation: The canister battery's temperature is
above its safe operating temperature.
User response:
v If necessary, reduce the ambient temperature.
v Wait for the battery to cool down, the error will clear
when normal working temperature is reached. Keep
checking the reported error as the system may
determine the battery has failed.
v If the node error persists for more than two hours
after the ambient temperature returns to the normal
operating range, use the remove and replace
procedures to replace the battery.
Possible cause—FRUs or other cause
v canister battery
655 The canister battery communications
fault
Explanation: The canister cannot communicate with
the battery.
User response:
v Use the remove and replace procedures to replace
the battery.
v If the node error persists, use the remove and replace
procedures to replace the node canister.
Possible cause—FRUs or other cause
v canister battery
v node canister
656 The canister battery has insufficient
charge
Explanation: The canister battery has insufficient
charge to save the canister's state and cache data to the
internal drive if power were to fail.
User response:
v Wait for the battery to charge, the battery does not
need to be fully charged for the error to
automatically clear.
Possible cause—FRUs or other cause
v none
148
Storwize V7000: Troubleshooting, Recovery, and Maintenance Guide
668 The remote setting is not available for
users for the current system.
Explanation: On the current systems, users cannot be
set to remote.
User response: Any user defined on the system must
be a local user. To create a remote user the user must
not be defined on the local system.
671 The available battery charge is not
enough to allow the node canister to
start. Two batteries are charging.
Explanation: The battery charge within the enclosure
is not sufficient for the node to safely become active in
a cluster. The node will not start until sufficient charge
exists to store the state and configuration data held in
the node canister memory if power were to fail. Two
batteries are within the enclosure, one in each of the
power supplies. Neither of the batteries indicate an
error—both are charging.
The node will start automatically when sufficient
charge is available. The batteries do not have to be
fully charged before the nodes can become active.
Both nodes within the enclosure share the battery
charge, so both node canisters report this error. The
service assistant shows the estimated start time in the
node canister hardware details.
User response: Wait for the node to automatically fix
the error when sufficient charge becomes available.
672 The available battery charge is not
enough to allow the node canister to
start. One battery is charging.
Explanation: The battery charge within the enclosure
is not sufficient for the node to safely become active in
a cluster. The node will not start until sufficient charge
exists to store the state and configuration data held in
the node canister memory if power were to fail. Two
batteries are within the enclosure, one in each of the
power supplies. Only one of the batteries is charging,
so the time to reach sufficient charge will be extended.
The node will start automatically when sufficient
charge is available. The batteries do not have to be
fully charged before the nodes can become active.
Both nodes within the enclosure share the battery
charge, so both node canisters report this error.
The service assistant shows the estimated start time,
and the battery status, in the node canister hardware
details.
Possible Cause-FRUs or other:
v None
User response: