HP ProLiant DL360 G9 Maintaining And Troubleshooting page 16

Maintaining and Troubleshooting the HP ProLiant DL360 G9 Server
Ite LED
m
Related links
External Maintenance Field Replaceable Units
Hard disk drive problems
Symptoms
Some possible symptoms indicating hard drive problems are:
• Drives have failed as indicated by HDD LEDs
Avaya application.
• There is an active disk drive failure alarm from an Avaya application
• Drives are not recognized by Avaya application
• Data is inaccessible
• Server response time is slower than usual
HP documentation references
• Troubleshooting Guide Volume 1: SAS, SATA, and SSD drive guidelines
• Troubleshooting Guide Volume 1: Drive problems (hard drives and solid state drives)
Helpful guidelines
When adding drives to the server, observe the following general guidelines:
• Drives must be of the same capacity to provide the greatest storage space efficiency when
drives are grouped together into the same drive array. Larger capacity drives can be used, but
will only utilize their capacity to match the size of the smallest drive in the array.
• Drives in the same logical volume must be of the same type. ACU does not support mixing
SAS, SATA, and SSD drives in the same logical volume.
Related links
External Maintenance Field Replaceable Units
Troubleshooting a hard disk drive
Replacing a hard disk drive
November 2015
Status Definition
Flashing The drive is not configured and
amber predicts the drive will fail
Solid The drive has failed
amber
Off The drive is not configured by a
RAID controller
on page 17
on page 17
Maintaining and Troubleshooting the HP ProLiant DL360 G9 Server
Comments on this document? infodev@avaya.com
Avaya recommendations and
information
The drive must be replaced ASAP
if it is needed for current array.
The drive must be replaced ASAP.
Reinsert drive if expected to rebuild
as part of array. If no LED activity
continues, try another unused drive
if possible. Tools to recreate the
RAID array can be accessed at
support.avaya.com. If a new array
is created all data from the
previous array will be destroyed.
on page 14
(Hard drive LEDs on page 14) or alarmed by
on page 14
16