When you call the HP 7475A Assist group, please have the following
information available to help us answer your questions more quickly.
Identify what computer you are using.
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•
Identify any special equipment or software you are using (for
example, spoolers, networks, switch boxes, modems or special soft·
ware drivers).
Identify what cable you are using (by part number) and where you
•
•
Identify the type of interface option on your plotter
Identify the software name and version you are currently using.
•
The HP 7475A Assist service is available from 7 am - 4 pm (Mountain
Standard Time), Monday through Friday.
Should the plotter require service, please refer to the last section
Chapter 1 for shipping instructions.
IV
GEITING HELP
(208) 323-2551
(RS·232·C
or
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ID