HP 7475a Operation And Interconnection Manual page 3

Getting Hel p
Hewlett-Packard has support services available to help you in case you
have a problem with your HP 7475A graphics plotter. Following are
suggestions of places to turn for this support.
Before you call for customer support, make sure you do the following.
1. Review the I've Done Evertking You've Said and It Still Doesn't
Work ... section of Chapter
tion Manual.
Perform the built·in Demonstration Plot/Confidence Test in
2.
Chapter l.
Make sure you are using the correct interface cable and dip switch
3.
settings, as explained in Chapter 3 and Appendix A.
Check with your software vendor for help.
4.
Your Dealer
If you still have diffi c ulty, begin by contacting the person from whom
you purchased your HP 7475A graphics plotter. Your sales representa·
tive is familiar with your needs, equipment and software and should be
able to provide you with the information you want.
HP 7475A Graphics Plotter Customer Assist
If you don't get the answer to your questions from your .dealer or sales
representative, Hewlett-Packard has an HP 7475A Graphics Plotter
Customer Assist service available to you. The HP 7475A Assist staff
can provide you with help by answering questions on topics such as
setting up your plotter and computer, and can help you find third party
software solutions for your special plotting needs.
3
in this Operation and Interconnec·
GEITING HELP
ill