Troubleshooting The Gigabit Ethernet Sx Adapter; Gigabit Ethernet Sx Adapter Troubleshooting Chart - IBM totalstorage 326 User Reference

Troubleshooting the Gigabit Ethernet SX adapter

Use Table 13 to find solutions to GB Ethernet adapter problems that have definite
symptoms.
See "Testing the Ethernet adapters with Intel PROSet II" on page 99 for information
on testing the adapter.
Table 13. Gigabit Ethernet SX adapter troubleshooting chart
Gigabit adapter symptom
No Link or TX/RX Activity
Your computer cannot find
the Gigabit Ethernet SX
adapter
Diagnostics pass but the
connection fails
Another adapter stopped
working after you installed
the Gigabit Ethernet SX
Adapter
The adapter stopped working
without apparent cause
100
Model 326 User's Reference
Suggested Action
If you cannot link to your switch, check the following:
1. Check the following LED lights on the adapter:
TX — On
The adapter is sending data
RX — On
The adapter is receiving data.
Link — On
The adapter is connected to a valid link partner and is receiving link
pulses.
Link — Off
Link is inoperative.
a. Check all connections at the adapter and link partner
b. Make sure the link partner is set to 1000 Mbps and full-duplex
c. Ensure the required drivers are loaded
PRO — Programmable LED
Identifies the adapter by blinking. Use the Identify Adapter push-button in
INTEL PROSet II to control blinking.
2. Ensure that the cable is installed correctly. The network cable must be securely
attached at all connections. If the cable is attached but the problem persists, try a
different cable.
Check the following:
1. Verify that the adapter is seated firmly in the slot.
2. Try a different Gigabit Ethernet SX adapter.
Ensure the network cable is securely attached
Check the following:
1. Verify that the cable is connected to the Gigabit Ethernet SX Adapter and not to
another adapter.
2. Check for a resource conflict.
3. Ensure both adapters are seated firmly in the slot.
4. Check all cables.
Check the following:
1. Reseat the adapter.
2. Reinstall the drivers. The network driver files might be damaged or deleted.
3. Try a different Gigabit Ethernet SX Adapter.