Appendix C. Purchasing Additional Services; Warranty And Repair Services - IBM totalstorage 326 User Reference

Appendix C. Purchasing additional services

During and after the warranty period, you can purchase additional services, such as
support for IBM and non-IBM hardware, operating systems, and application
programs; network setup and configuration; upgraded or extended hardware repair
services; and custom installations. Service availability and name might vary by
country.

Warranty and repair services

You can upgrade your standard hardware warranty service or extend the service
beyond the warranty period.
Warranty upgrades in the U.S. include:
v On-site service to premium on-site service
You also can extend your warranty. Warranty and Repair Services offers a variety of
post-warranty maintenance options. Availability of the services varies by product.
For more information about warranty upgrades and extensions:
v In the U.S., call 1-800-426-4343.
v In Canada, call 1-800-465-7999.
v In all other countries, contact your IBM reseller or IBM marketing representative.
© Copyright IBM Corp. 2002
If your warranty provides for on-site service, you can upgrade to premium on-site
service (4-hour average on-site response, 24 hours a day, 7 days a week).
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