Document Prints From Wrong Tray; Automatic 2-Sided Printing Problems; Printer Is Making Unusual Noises; Paper Tray Will Not Close - Xerox WorkCentre 6515 User Manual

Document Prints From Wrong Tray

Probable Causes
Application and print driver have conflicting
tray selections.

Automatic 2-Sided Printing Problems

Probable Causes
Unsupported or incorrect paper.
Your printer model is not configured with
automatic 2-sided printing.
Incorrect setting.

Printer is Making Unusual Noises

Probable Causes
There is an obstruction or debris inside the
printer.

Paper Tray Will Not Close

Probable Causes
The paper tray does not fully close.
Solutions
1. Check the tray selected in the print driver.
2. Go to the page setup or printer settings of the application from
which you are printing.
3. Set the paper source to match the tray selected in the print
driver or set the paper source to Automatically Select.
Note: To have the print driver select the tray, set the tray used as
the paper source to Auto Selection Enabled.
Solutions
Ensure that you are using a supported paper size and weight for
2-sided printing. Envelopes and labels cannot be used for 2-sided
printing. For details, refer to
Weights for Automatic 2-Sided Printing
Ensure that your printer supports automatic 2-sided printing. For
details, refer to Printer Configurations and Options
In the print driver Paper/Output tab, select Properties > 2-Sided
Print.
Solutions
Power off the printer and remove the obstruction or debris. If you
cannot remove it, contact your Xerox representative.
Solutions
• If the tray is extended for legal-size paper, the tray protrudes
when it is inserted into the printer. For details, refer to
Configuring Trays 1 or 2 for the Paper Length
• Some debris or an object is blocking the tray.
• The tray is hanging up on the table or shelf on which it is
located.
• If the paper lift at the back of the tray is not locked down,
replace the tray.
Xerox WorkCentre
® ®
Supported Standard Types and
on page 71.
on page 298.
on page 75.
6515 Color Multifunction Printer
User Guide
Troubleshooting
195