Handling Calls; Placing A Call On Hold - Mitel 6873i User Manual

Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide

HANDLING CALLS

When you are connected to a call, you can use the softkeys or hard keys on the phone to place
a call on hold, transfer a call, or create a conference call.

PLACING A CALL ON HOLD

You can place an active call on hold by pressing the
only your phone can retrieve the call.
IP PHONE UI
1. Connect to the call (if not already connected).
2. Press the
The screen displays the
appearance light begins to flash slowly and after a short time the phone beeps softly to
remind you that you still have a call on hold.
Note: If you are connected to another call, the phone does not beep to remind you that
you still have a call on hold.
WHEN ON HOLD
To let your caller know that they are still on hold, music plays softly (if this has been set up for
your system). The call/line appearance light for the line you are on remains solid to indicate
that you are still connected.
AUTOMATIC HOLD
When juggling between calls, you do not have to press the
to the next. The phone automatically puts your current call on hold as soon as you press a new
line/call appearance button.
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key.
icon indicating the call is on hold. Additionally, the line/call
key. When you place a call on hold,
button to go from one call