Call Hold Reminder During Active Calls - Mitel 6873i User Manual

Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide

CALL HOLD REMINDER DURING ACTIVE CALLS

The IP phones allow you to enable or disable the ability for the phone to initiate a continuous
reminder tone on the active call when another call is on hold. For example, when this feature
is enabled, and the call on Line 1 is on hold, and then the you answer a call on Line 2 and stay
on that line, a reminder tone is played in the active audio path on Line 2 to remind you that
there is still a call on hold on Line 1.
When this feature is disabled, a ring splash is heard when the active call hangs up and there
is still a call on hold.
You can enable or disable this feature using the Call Hold Reminder During Active Calls
parameter in the Mitel Web UI.
CONFIGURING CALL HOLD REMINDER DURING ACTIVE CALLS
MITEL WEB UI
1. Click on Basic Settings > Preferences > General.
2. The Call Hold Reminder During Active Calls field is disabled by default. To enabled this
field, check the box.
When this feature is enabled, a reminder tone is heard on the active call when another call
is on hold. When disabled, a ring splash is heard when the active call hangs up and there
is still a call on hold.
3. Click Save Settings.
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