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HP ProLiant BL460c Maintenance And Service Manual

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See also: Troubleshooting Manual , Reference Manual
HP ProLiant BL460c Server Blade
Maintenance and Service Guide
June 2006 (First Edition)
Part Number 405778-001

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Summary of Contents for HP ProLiant BL460c

  • Page 1 HP ProLiant BL460c Server Blade Maintenance and Service Guide June 2006 (First Edition) Part Number 405778-001...
  • Page 2 © Copyright 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Hard drive backplane ..........................26 Front panel/hard drive cage assembly....................... 27 Mezzanine card............................28 HP Smart Array E200i Controller cache module ..................29 HP Smart Array E200i Controller battery pack .................... 30 Server blade handle ..........................31 Release button ............................32 Heatsink..............................
  • Page 4 SAS and SATA hard drive LED combinations ....................55 System board components........................56 Mezzanine connector definitions ..................... 57 FBDIMM slot numbering ......................... 57 System maintenance switch......................57 Hard drive backplane components ......................58 Local I/O cable ............................58 Specifications ..........................60 Environmental specifications ........................

  • Page 5: Customer Self Repair

    HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days.
  • Page 6 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 7 La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
  • Page 8 Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
  • Page 9 Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes por parte del usuario (CSR). Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
  • Page 10 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas • para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 11 Customer self repair 11...
  • Page 12 Customer self repair 12...
  • Page 13 Customer self repair 13...
  • Page 14 Customer self repair 14...

  • Page 15: Illustrated Parts Catalog

    Illustrated parts catalog In this section Server blade components ........................15 Server blade components Item Description Spare part Customer self number repair (on page 5) Mechanical components Access panel 410303-001 Mandatory Hard drive blank 392613-001 Mandatory System components Front panel/hard drive cage assembly with front 410301-001 Mandatory panel LED/board...
  • Page 16 Spare part Customer self Item Description number repair (on page 5) a) 3.00-GHz Intel® Xeon™ processor 5050, dual- 409423-001 Optional core, 2 ×2-MB cache, 667-MHz FSB* ** b) 3.20-GHz Intel® Xeon™ processor 5060, dual- 409424-001 Optional core, 2 ×2-MB cache, 1066-MHz FSB* ** c) 3.20-GHz Intel®...
  • Page 17 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 18 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 19 Illustrated parts catalog 19...

  • Page 20: Removal And Replacement Procedures

    Hard drive backplane..........................26 Front panel/hard drive cage assembly ..................... 27 Mezzanine card............................. 28 HP Smart Array E200i Controller cache module ..................29 HP Smart Array E200i Controller battery pack................... 30 Server blade handle ..........................31 Release button ............................32 Heatsink..............................

  • Page 21: Server Blade Warnings And Cautions

    Avoid touching pins, leads, or circuitry. • Always be properly grounded when touching a static-sensitive component or assembly. • Server blade warnings and cautions WARNING: To reduce the risk of shock or injury from high-current electrical energy, do not remove the server blade access panel and then install the server blade into the enclosure.

  • Page 22: Server Blade Preparation

    These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power. WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system. Server blade preparation To service any internal server blade component, power down the server blade and remove it from the enclosure.

  • Page 23: Access Panel

    Remove the server blade. Place the server blade on a flat, level work surface. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server blade before beginning any installation procedure.

  • Page 24: Hard Drive

    Remove the component as indicated. To replace the blank, slide the blank into the bay until it locks into place. Hard drive To remove the component: Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations ("SAS and SATA hard drive LEDs"...

  • Page 25: Fbdimm

    Prepare the hard drive. Install the hard drive. FBDIMM CAUTION: Use only HP FBDIMMs. FBDIMMs from other sources may adversely affect data integrity. To remove the component: Power down the server blade (on page 22). Remove the server blade (on page 22).

  • Page 26: Hard Drive Backplane

    Remove the FBDIMM. To replace the component, reverse the removal procedure. Hard drive backplane To remove the component: Power down the server blade (on page 22). Remove the server blade (on page 22). Remove the access panel ("Access panel" on page 23). Remove all hard drives ("Hard drive"...

  • Page 27: Front Panel/Hard Drive Cage Assembly

    To replace the component: Install the hard drive backplane. Press down on the connector to seat the board. Install the access panel ("Access panel" on page 23). Install the server blade. Front panel/hard drive cage assembly To remove the component: Power down the server blade (on page 22).

  • Page 28: Mezzanine Card

    Remove the front panel/hard drive cage assembly. To replace the component, reverse the removal procedure. Mezzanine card Optional mezzanine cards enable network connectivity and provide Fibre Channel support. For mezzanine card locations, see the system board components (on page 56). To remove the component: Power down the server blade (on page 22).

  • Page 29: Hp Smart Array E200I Controller Cache Module

    Install the access panel ("Access panel" on page 23). Install the server blade. HP Smart Array E200i Controller cache module To remove the component: Power down the server blade (on page 22). Remove the server blade (on page 22). Remove the access panel ("Access...

  • Page 30: Hp Smart Array E200I Controller Battery Pack

    Remove the Smart Array E200i Controller cache module. To replace the component, reverse the removal procedure. HP Smart Array E200i Controller battery pack To remove the component: Power down the server blade (on page 22). Remove the server blade (on page 22).

  • Page 31: Server Blade Handle

    Remove the Smart Array E200i Controller battery pack. To replace the component, reverse the removal procedure. Server blade handle To remove the component: Power down the server blade (on page 22). Remove the server blade (on page 22). Remove the access panel ("Access panel"...

  • Page 32: Release Button

    Remove the server blade handle. To replace the component, reverse the removal procedure. Release button To remove the component: Power down the server blade (on page 22). Remove the server blade (on page 22). Remove the access panel ("Access panel" on page 23). Remove all hard drives ("Hard drive"...

  • Page 33: Heatsink

    Remove the release button. To replace the component, reverse the removal procedure. Heatsink WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. To remove the component: Power down the server blade (on page 22).
  • Page 34 Remove the heatsink. To replace the component: Clean the old thermal grease from the processor with the alcohol swab. Allow the alcohol to evaporate before continuing. Remove the thermal interface protective cover from the heatsink. CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an "X" pattern). Removal and replacement procedures 34...

  • Page 35: Processor

    Install the heatsink. Processor WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent possible server malfunction, do not mix processors of different speeds or cache sizes.
  • Page 36 Open the processor retaining latch and the processor socket retaining bracket. Using your fingers, remove the failed processor. To replace the component: IMPORTANT: Be sure the processor remains inside the processor installation tool. Removal and replacement procedures 36...
  • Page 37 If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Align the processor installation tool with the socket and install the spare processor. CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket.
  • Page 38 Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. Close the processor retaining latch and the processor socket retaining bracket. Clean the old thermal grease from the heatsink with the alcohol swab. Allow the alcohol to evaporate before continuing.

  • Page 39: System Board

    Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution: CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an "X" pattern). Install the heatsink. Install the front panel/hard drive cage assembly. Install the hard drive backplane.
  • Page 40 Power down the server blade (on page 22). Remove the server blade (on page 22). Remove the access panel ("Access panel" on page 23). Remove all hard drive blanks ("Hard drive blank" on page 23). Remove all hard drives ("Hard drive"...
  • Page 41 Do not touch the socket contacts. • Always install the processor socket cover after removing the processor from the socket. • • Do not tilt or slide the processor when lowering the processor into the socket. CAUTION: To avoid damage to the processor: Handle the processor only by the edges.
  • Page 42 Open the processor retaining latch and the processor socket retaining bracket. Remove the processor socket protective cover. Install the processor socket cover onto the processor socket of the failed system board. Install the processor on the spare system board. CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket.
  • Page 43 CAUTION: Always install the processor parallel to the system board to avoid damage to the pins. Close the processor retaining latch and the processor socket retaining bracket. Clean the old thermal grease from the heatsink and the top of the processor with the alcohol swab. Allow the alcohol to evaporate before continuing.

  • Page 44: System Battery

    Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution: Install the heatsink ("Heatsink" on page 33). Install all components removed from the failed system board. IMPORTANT: Install all components with the same configuration that was used on the failed system board. Power up the server blade.
  • Page 45 Do not attempt to recharge the battery. • Do not expose the battery to temperatures higher than 60°C (140°F). • Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or • water. Replace only with the spare designated for this product. •...
  • Page 46 Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. Removal and replacement procedures 46...

  • Page 47: Cabling

    Cabling In this section Using the local I/O cable........................47 Connecting locally to a server blade with video and USB devices ..............47 Using the local I/O cable The local I/O cable enables the user to perform server blade administration, configuration, and diagnostic procedures by connecting video and USB devices directly to the server blade.

  • Page 48: Accessing A Server Blade With Local Media Devices

    Connect a USB keyboard to the second USB connector. Item Description Monitor USB mouse USB keyboard Local I/O cable Accessing a server blade with local media devices Use the following configuration when configuring a server blade or loading software updates and patches from a USB CD/DVD-ROM or a USB diskette.
  • Page 49 NOTE: Use a USB hub when connecting a USB diskette drive and/or USB CD-ROM drive to the server blade. The USB hub provides additional connections. Item Description Monitor USB CD/DVD-ROM drive or diskette drive USB keyboard USB hub USB mouse Local I/O cable Cabling 49...

  • Page 50: Diagnostic Tools

    To obtain the guide, refer to any of the following sources and then select the HP ProLiant Servers Troubleshooting Guide: The server-specific Documentation CD •...

  • Page 51: Survey Utility

    Survey text files to reflect the latest changes in the configuration. Survey Utility is installed with every SmartStart-assisted installation or can be installed through the HP PSP. NOTE: SmartStart version 7.51 and later provides the memory spare part numbers for the server.

  • Page 52: Hp Instant Support Enterprise Edition

    ISEE is a proactive remote monitoring and diagnostic tool to help manage your systems and devices, a feature of HP support. ISEE provides continuous hardware event monitoring and automated notification to identify and prevent potential critical problems. Through remote diagnostic scripts and vital system configuration information collected about your systems, ISEE enables fast restoration of your systems.

  • Page 53: Component Identification

    Component identification In this section Front panel components .......................... 53 Front panel LEDs ............................ 54 SAS and SATA hard drive LEDs ....................... 55 SAS and SATA hard drive LED combinations ..................... 55 System board components........................56 Hard drive backplane components ......................58 Local I/O cable .............................

  • Page 54: Front Panel Leds

    Front panel LEDs Item Description Status UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote management Health LED Green = Normal Flashing = Booting Amber = Degraded condition Red = Critical condition NIC 1 LED* Green = Network linked Green flashing = Network activity Off = No link or activity...

  • Page 55: Sas And Sata Hard Drive Leds

    SAS and SATA hard drive LEDs Item Description Fault/UID LED (amber/blue) Online LED (green) SAS and SATA hard drive LED combinations Online/activity LED Fault/UID LED Interpretation (green) (amber/blue) On, off, or flashing Alternating amber The drive has failed, or a predictive failure alert has been and blue received for this drive;...

  • Page 56: System Board Components

    System maintenance switch (SW2) System board thumbscrew Enclosure connector The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant BL460c Server Blade Installation Instructions that ship with the server blade. Component identification 56...

  • Page 57: Mezzanine Connector Definitions

    Mezzanine connector definitions Item PCIe Mezzanine connector 1 x4, Type I mezzanine card only Mezzanine connector 2 x8, Type 1 or II mezzanine card A PCIe x4 mezzanine connector supports x8 cards at up to x4 speeds. A PCIe x8 mezzanine connector supports x16 cards at up to x8 speeds.

  • Page 58: Hard Drive Backplane Components

    Hard drive backplane components Item Description Hard drive backplane thumbscrews (5) Smart Array E200i Controller cache module Internal USB connector Local I/O cable Item Connector Description Server blade For connecting to the local I/O cable connector on the server blade front panel Video For connecting a video monitor For connecting up to two USB devices...
  • Page 59 Item Connector Description Serial For trained personnel to connect a null modem serial cable and perform advanced diagnostic procedures Component identification 59...

  • Page 60: Specifications

    Specifications In this section Environmental specifications ........................60 Server blade specifications........................60 Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 60°C (-40°F to 140°F) Storage -20°C to 60°C (-4 to 140°C) Maximum wet bulb temperature 30°C (86°F) Relative humidity (noncondensing)**...

  • Page 61: Acronyms And Abbreviations

    Acronyms and abbreviations Array Diagnostics Utility BBWC battery-backed write cache Customer Self Repair electrostatic discharge FBDIMM fully buffered DIMM Fibre Channel host bus adapter input/output iLO 2 Integrated Lights-Out 2 Integrated Management Log light-emitting diode network interface controller Acronyms and abbreviations 61...
  • Page 62 peripheral component interface PCIe peripheral component interconnect express RBSU ROM-Based Setup Utility read-only memory serial attached SCSI SATA serial ATA small form-factor Systems Insight Manager unit identification uninterruptible power system universal serial bus Acronyms and abbreviations 62...

  • Page 63: Index

    55 buttons 53 hardware kit 15 heatsink 15, 33 heatsink blank 15, 33 HP Insight Diagnostics 50 cabling 47 cache module 15, 29 cautions 21 component identification 53, 55 iLO 2 (Integrated Lights-Out 2) 22...
  • Page 64 NIC (network interface controller) 56 warnings 21 part numbers 15 Power On/Standby button 53 powering down 22 preparation procedures 22 processor socket 56 processor socket cover 15 processors 15, 35, 56 release button 15, 32, 53 removing the access panel 23 removing the server blade 22 required tools 20 safety considerations 20...

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