HP Compaq Pro 6300 Hardware Reference Manual
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Hardware Reference Guide
HP Compaq Elite 8300 Touch All-in-One Business
PC
HP Compaq Elite 8300 All-in-One Business PC
HP Compaq Pro 6300 All-in-One Business PC

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Summary of Contents for HP Compaq Pro 6300

  • Page 1 Hardware Reference Guide HP Compaq Elite 8300 Touch All-in-One Business HP Compaq Elite 8300 All-in-One Business PC HP Compaq Pro 6300 All-in-One Business PC...
  • Page 2 Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. This document contains proprietary information that is protected by copyright.
  • Page 3: About This Book

    About This Book This guide provides basic information for upgrading this computer model. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
  • Page 4 About This Book...
  • Page 5: Table Of Contents

    Keyboard Features ........................5 Adjusting the Tilt/Swivel Base ....................6 Height-adjustable/Recline Stand (Optional) ................. 6 Waking the HP Compaq Elite 8300 Touch All-in-One Business PC ..........7 2 Hardware Repair and Upgrade ..................8 Warnings and Cautions ......................8 Additional Information ......................9 Installing the Rear Port Cover .....................
  • Page 6 Appendix A Electrostatic Discharge ..................48 Preventing Electrostatic Damage ....................48 Grounding Methods ....................... 48 Appendix B Computer Operating Guidelines, Routine Care and Shipping Preparation ..49 Computer Operating Guidelines and Routine Care ..............49 Optical Disc Drive Precautions ....................50 Shipping Preparation ......................
  • Page 7: Product Features

    Optional mSATA module that can be used as a cache or SSD for the Elite 8300 or as a second ● drive for the Pro 6300 Intel Q77 Express chipset – Intel vPro (HP Compaq Elite 8300 All-in-One Business PC) ● Overview...
  • Page 8 Intel Q75 Express chipset (HP Compaq Pro 6300 All-in-One Business PC) ● Two SODIMM slots with up to 16 GB of DDR3 SDRAM memory and dual channel memory support ● Intel integrated graphics ● DisplayPort video out (with audio) for second display support ●...
  • Page 9: Front Components

    Front Components Figure 1-2 Front Components Table 1-1 Front Components Component Component Webcam with privacy shutter (optional) Mute speaker Dual microphone array (optional) Reduce volume Webcam activity LED (with optional webcam) Increase volume 16:9 widescreen LED-backlit LCD display Mute microphone Power LED Decrease brightness High-performance stereo speakers...
  • Page 10: Side Components

    Table 1-2 Side Components Component Component Hard disc drive activity LED Tray-load optical disc drive HP 6-in-1 media card reader (optional) Optical disc drive eject button (2) USB 3.0 ports Optical disc drive activity LED Microphone/line in jack Power button...
  • Page 11: Keyboard Features

    Table 1-3 Rear Components Component Component Access panel DisplayPort connector Access panel latches RJ-45 Gigabit Ethernet port Security lock slot Stereo audio line out Power connector Rear port cover (2) PS/2 mouse and keyboard connectors Serial port (optional) (2) USB 2.0 ports Access panel security screw (2) USB 3.0 ports Keyboard Features...
  • Page 12: Adjusting The Tilt/Swivel Base

    Adjusting the Tilt/Swivel Base Tilt the computer forward up to -5 degrees or backward up to +30 degrees to set it to a comfortable eye level. Figure 1-6 Adjusting Tilt The tilt/swivel base has a swivel pad on the underside that allows you to swivel the computer up to 360 degrees left or right for the best viewing angle.
  • Page 13: Waking The Hp Compaq Elite 8300 Touch All-In-One Business Pc

    This affects the Touch All-in-One Business PC equipped with one of the following operating systems: Windows 7 (all editions, 32-bit and 64-bit) ● Windows Vista Business (32-bit and 64-bit) ● Waking the HP Compaq Elite 8300 Touch All-in-One Business PC...
  • Page 14: Hardware Repair And Upgrade

    To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo. WARNING! Computers that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, or carts may fall over and cause personal injury.
  • Page 15: Additional Information

    For more information on removing and replacing hardware components, the Computer Setup utility, and troubleshooting, refer to the Maintenance and Service Guide (available in English only) for your computer model at http://www.hp.com. Installing the Rear Port Cover Ensure that all cables are connected.
  • Page 16: Connecting Power

    Grasp the rear port cover, then pull it down and off the computer. Figure 2-2 Removing the Rear Port Cover Connecting Power If the rear port cover is installed, remove the cover. Route the power connector through the opening in the stand to take advantage of the cable management feature.
  • Page 17: Disconnecting Power

    Hold the cable management cover under the cables, align the cover hooks with the slots in the stand, then insert the cover and slide it down. Figure 2-4 Installing the Cable Management Cover Replace the rear port cover. Press the power button on the front of the computer to turn it on. Disconnecting Power Remove all removable media, such as compact discs or USB flash drives, from the computer.
  • Page 18: Installing A Security Lock

    Installing a Security Lock The optional security lock enables you to secure your computer from theft. A cable lock is a key lock device that has a wire cable attached. You attach one end of the cable to your desk (or other stationary object) and the other end of the cable to the cable lock slot on the computer.
  • Page 19: Synchronizing The Optional Wireless Keyboard Or Mouse

    Synchronizing the Optional Wireless Keyboard or Mouse The optional wireless keyboard and mouse are easy to set up. Just remove the battery tabs on both the keyboard and the mouse to activate the preinstalled batteries. Also, make sure the Power switch on the bottom of the mouse is in the On position (the keyboard does not have a Power switch).
  • Page 20: Removing Batteries From The Optional Wireless Keyboard Or Mouse

    Press and release the Connect button on the bottom of the keyboard. The blue activity LED from the wireless receiver illuminates when the synchronization command has been received and turns off when synchronization is complete. Figure 2-8 Synchronizing the Wireless Keyboard and Mouse NOTE: If the procedure does not work, remove and then reinsert the wireless keyboard and mouse receiver from the back of the computer and then synchronize the keyboard and mouse again.
  • Page 21: Attaching The Computer To A Mounting Fixture

    Figure 2-9 Removing Batteries from the Wireless Keyboard To remove batteries from the wireless mouse, remove the battery door on the underside of the mouse (1) and lift the batteries out of the battery compartment (2). Figure 2-10 Removing Batteries from the Wireless Mouse Attaching the Computer to a Mounting Fixture You can remove the computer from the stand and install it on a wall, monitor arm, or other mounting fixture.
  • Page 22 Remove/disengage any security devices that prohibit opening the computer. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage.
  • Page 23 Push the release button (1) on the bottom of the stand and pull the back of the stand off (2). Figure 2-11 Removing the back of the Stand Push the base of the stand down (1), and loosen the captive screws securing the stand to the unit (2).
  • Page 24: Connecting A Second Display

    If you are adding a second display that does not have a DisplayPort connector, you can purchase a DisplayPort video adaptor from HP for your configuration. DisplayPort adapters and video cables are purchased separately. HP offers the following adapters: DisplayPort to VGA adapter ●...
  • Page 25 To connect a second display: Turn off power to the computer and the second display that you are connecting to the computer. Remove the rear port cover on the computer. If your second display has a DisplayPort connector, connect a DisplayPort cable directly between the DisplayPort connector on the rear of the computer and the DisplayPort connector on the second display.
  • Page 26: Locating Internal Components

    If your second display does not have a DisplayPort connector, connect a DisplayPort video adapter to the DisplayPort connector of the computer. Then connect a cable (VGA, DVI. or HDMI, depending on your application) between the adapter and a second display. NOTE: When a display port adaptor is used, the rear port cover cannot be installed unless a display port extender cable is used in conjunction with the adaptor.
  • Page 27: Removing And Installing Memory

    Hard disc drive, solid state drive, or self-encrypting drive ● Optical disc drive ● Figure 2-18 Locating Internal Components Component Component Optical disc drive Memory Hard disc drive mSATA connector Battery Removing and Installing Memory The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3- SDRAM) small outline dual inline memory modules (SODIMMs).
  • Page 28 NOTE: The system will not operate properly if you install unsupported SODIMM memory. HP offers upgrade memory for this computer and advises that the consumer purchase it to avoid compatibility issues with unsupported third-party memory. Chapter 2 Hardware Repair and Upgrade...
  • Page 29: Populating Sodimm Sockets

    Remove/disengage any security devices that prohibit opening the computer. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage.
  • Page 30 Slide the access panel latches toward the edges of the unit, then slide the access panel toward the top of the computer until it slides off the unit. Figure 2-19 Removing the Access Panel To remove a memory module, press outward on the two latches on each side of the SODIMM (1), then pull the SODIMM out of the socket (2).
  • Page 31: Replacing The Battery

    To install a memory module, slide the SODIMM into the socket at approximately a 30° angle (1), then press the SODIMM down (2) so that the latches lock it in place. Figure 2-21 Installing a Memory Module NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket.
  • Page 32 Remove/disengage any security devices that prohibit opening the computer. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage.
  • Page 33 Slide the access panel latches toward the edges of the chassis, then slide the access panel toward the top of the computer until it slides off the chassis. Figure 2-23 Removing the Access Panel The battery can now be seen on the lower right side of the fan. Figure 2-24 Locating the Battery To release the battery from its holder, squeeze the metal clamp that extends above one edge of...
  • Page 34 To insert the new battery, slide one edge of the replacement battery under the holder’s lip with the positive side up. Push the other edge down until the clamp snaps over the other edge of the battery (2). Figure 2-25 Removing and Replacing a Coin Cell Battery (Type 2) To replace the access panel, set the panel on the back of the computer, slightly above the stand, and slide it down into place.
  • Page 35: Replacing Drives

    The drive adapter may be part of the drive kit, or you may need to purchase it separately. It is recommended that you purchase a drive kit from HP that is designed to operate with the computer.
  • Page 36 Pull the latch next to the lower side of the hard disc drive cage away from the cage to release it, then slide the cage toward the edge of the chassis and lift it out. Figure 2-28 Removing the Hard Disc Drive Cage Lift the latch on one side of the hard disc drive cage and pull the hard disc drive out of the cage.
  • Page 37 Remove the four mounting screws from the hard disc drive. Be sure to keep the blue rubber grommets with each screw. Figure 2-30 Removing the Mounting Screws Screw the four mounting screws into the new hard disc drive. Be sure to keep the blue rubber grommets behind each screw.
  • Page 38 Slide the new hard disc drive, or drive adapter holding an optional 2.5-inch drive, into the cage until it snaps in place. Be sure that the connector on the hard disc drive is at the opening of the cage. Figure 2-32 Inserting the Hard Disc Drive into the Cage With the hard disc drive connector facing toward the center of the chassis, place the hard disc drive cage into the chassis and slide it toward the center until it snaps into place.
  • Page 39: Replacing The Hard Disc Drive With Two 2.5-Inch Drives

    The drive adapter may be part of the drive kit, or you may need to purchase it separately. It is recommended that you purchase a drive kit with adapter and cable from HP that is designed to operate with the computer.
  • Page 40 Slide the access panel latches toward the edges of the chassis, then slide the access panel toward the top of the computer until it slides off the chassis. Figure 2-35 Removing the Access Panel Push the release button (1) on the bottom of the stand and pull the back of the stand off (2). Figure 2-36 Removing the back of the Stand Chapter 2 Hardware Repair and Upgrade...
  • Page 41 Push the base of the stand down (1), and loosen the captive screws securing the stand to the chassis (2). Figure 2-37 Releasing the Stand Lift the stand up and off the computer. Figure 2-38 Removing the Stand Replacing Drives...
  • Page 42 Remove the screw (1) in the middle of the lower panel, and detach the lower panel from the chassis (2). Figure 2-39 Removing the Lower Panel Remove the screws securing the metal plate to the chassis. Chapter 2 Hardware Repair and Upgrade...
  • Page 43 Slide the metal plate left (1), then lift it off the chassis (2). Figure 2-40 Removing the Metal Plate Pull the latch next to the lower side of the hard disc drive cage away from the cage to release it, then slide the cage toward the edge of the chassis and lift it out.
  • Page 44 Lift the latch on one side of the hard disc drive cage and pull the hard disc drive out of the cage. Figure 2-42 Removing the Hard Disc Drive from the Cage Remove the four mounting screws from the hard disc drive. Be sure to keep the blue rubber grommets with each screw.
  • Page 45 Screw the four mounting screws into the drive adapter holding the two 2.5-inch drives. Be sure to keep the blue rubber grommets behind each screw. Figure 2-44 Inserting the Mounting Screws Slide the drive adapter into the cage until it snaps in place. Be sure that the connectors on the hard disc drives are at the opening of the cage.
  • Page 46 With the hard disc drive connectors facing toward the center of the chassis, place the hard disc drive cage into the chassis and slide it toward the center until it snaps into place. Figure 2-46 Installing the Hard Disc Drive Cage Connect the SATA cable to the blue SATA 1 connector and to the power connector next to the SATA 1 connector on the system board.
  • Page 47 Be sure that excess cable length is out of the way and that cables are laying flat across the power supply. Connect the cable to the top drive. Figure 2-48 Connecting the Top 2.5-inch Drive Keeping the cables flat, match up the four holes in the plate with the four posts and set the metal plate on the chassis.
  • Page 48 Secure the metal plate to the chassis with the screws previously removed. Slide the lower panel up onto the chassis (1), engaging the hooks on the lower edge. Be sure that the VESA mounting posts protrude through the corner holes of the center square and that the center hole is lined up with the screw hole.
  • Page 49 Engage the hooks in the top of the stand in the two large holes in the top of the lower panel, and lower the stand onto the computer. Figure 2-51 Replacing the Stand Tighten the captive screws to secure the stand to the chassis. Align the top of the back of the stand with the stand, and press it into place, working along the sides until it is in place.
  • Page 50: Replacing The Optical Disc Drive

    Remove/disengage any security devices that prohibit opening the computer. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage.
  • Page 51 Slide the access panel latches toward the edges of the chassis, then slide the access panel toward the top of the computer until it slides off the chassis. Figure 2-54 Removing the Access Panel Lift the tab at the back of the optical disc drive enclosure to release the drive. Figure 2-55 Removing the Optical Disc Drive Replacing Drives...
  • Page 52 Remove the two screws securing the optical disc drive bracket to the drive. Figure 2-56 Removing the Optical Disc Drive Bracket Secure the optical disc drive bracket to the new drive with the two screws. Figure 2-57 Attaching the Optical Disc Drive Bracket Chapter 2 Hardware Repair and Upgrade...
  • Page 53 Align the new optical disc drive with the opening in the side of the computer. Push the drive in firmly until it snaps into place. NOTE: The optical disc drive can be installed in only one way. Figure 2-58 Installing the Optical Disc Drive To replace the access panel, set the panel on the back of the computer, slightly above the stand, and slide it down into place.
  • Page 54: Appendix A Electrostatic Discharge

    ● Use a portable field service kit with a folding static-dissipating work mat. ● If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer, reseller, or service provider. NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or service provider.
  • Page 55: Appendix B Computer Operating Guidelines, Routine Care And Shipping Preparation

    Computer Operating Guidelines, Routine Care and Shipping Preparation Computer Operating Guidelines and Routine Care Follow these guidelines to properly set up and care for the computer: Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold. ●...
  • Page 56: Optical Disc Drive Precautions

    CAUTION: If any object or liquid falls into the drive, immediately unplug the computer and have it checked by an authorized HP service provider. Shipping Preparation Follow these suggestions when preparing to ship the computer: Back up the hard disc drive files on optical media or external USB drives.
  • Page 57: Index

    Index optical disc drive 44 shipping preparation 50 additional information 9 second display 18 side components 4 internal components 20 SODIMM identification 23 battery replacement 25 location 23 keyboard specifications 21 features 5 specifications, memory 21 components removing batteries 14 swivel adjustment 6 front 3 synchronizing wireless 13...

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