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Operating Instructions
Digital Cordless Answering System
KX-TCD290E
Model No.
This unit is compatible with Caller ID and SMS. To use these
features, you must subscribe to the appropriate service of your
service provider.
Charge the battery for about 8 hours before initial use.
Please read these operating instructions before using the unit and save them for
future reference.
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Table of Contents
Related Manuals for Panasonic KX-TCD290E
Summary of Contents for Panasonic KX-TCD290E
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Page 1: Operating Instructions
Operating Instructions Digital Cordless Answering System KX-TCD290E Model No. This unit is compatible with Caller ID and SMS. To use these features, you must subscribe to the appropriate service of your service provider. Charge the battery for about 8 hours before initial use. - Page 2 L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic Communications Co. (U.K.) Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
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Page 3: Table Of Contents
Table of Contents Preparation Changing SMS message centre numbers ............... 38 Accessory information ......4 Registering mailboxes......39 Important Information .......6 Sending a message ....... 39 Connections ..........8 Receiving a message......41 Battery installation ........9 Guide to SMS settings ......42 Battery charge ........10 Available character entries for SMS.. -
Page 4: Accessory Information
L Or go on line through our Internet Accessory ordering application at www.panasonic.co.uk L Most major credit and debit cards accepted. L All enquiries transactions and distribution facilities are provided directly by Panasonic UK Ltd. L It couldn’t be simpler! L Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details. - Page 5 Preparation AC adaptor Telephone line cord Rechargeable battery PQLV19E Part No. PQJA87S Part No. HHR-P105 Handset cover Belt clip Operating Instructions Part No: PQKK10584 Part No. PQKE10389 Quick Guide SMS Guide Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...
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Page 6: Important Information
Preparation unusual noise. These conditions can Important Information cause fire or electric shock. Confirm that smoke has stopped and contact an authorised service centre. General L Use only the AC adaptor included with this Location product, noted on page 5. L For maximum distance and noise-free L Do not connect the AC adaptor to any AC operation, place your base unit:... - Page 7 Preparation L Keep the handset away from salt water. and the environment which could otherwise arise from inappropriate waste handling. L Avoid exposure to prolonged high Please contact your local authority for humidity. further details of your nearest designated L Since water in headset jack may cause collection point.
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Page 8: Connections
L The unit will not work during a power failure. We recommend connecting a standard telephone to the same telephone jack using a T-adaptor. Your Panasonic sales shop can offer you more information about connection possibilities. -
Page 9: Battery Installation
Preparation If you subscribe to an xDSL service Battery installation L Please attach a noise filter (contact your xDSL provider) to the telephone line between the base unit and the telephone line jack in the 1 Release the battery cover latch and lift the event of the following: cover open. -
Page 10: Battery Charge
L If the handset is turned off, it will be turned on automatically when it is placed on the base unit. Battery life After your Panasonic battery is fully charged, you can expect the following performance: Operation Operating time While in use (talking 24 hours max. -
Page 11: Battery Replacement
8 hours, the battery must be replaced. Important: L We recommend the use of a Panasonic rechargeable battery as noted on page 4. If you install a non-rechargeable battery and start charging, the battery may leak electrolyte. -
Page 12: Controls And Displays
Preparation Controls and displays Controls Base unit A Antennas L {g} (PLAY) ANSWER ON indicator/ B Charge contacts NEW MESSAGE indicator C VOL. (Volume Down) {<} D VOL (Volume Up) {>} E {u} (ANSWER) F Speaker G {x} (LOCATOR) H {X} (ERASE) I {<} (Repeat) J {>} (Skip) K {■} (STOP) - Page 13 Preparation P {INT} (Intercom) Handset Q Microphone R Charge contacts Note: Up to 3 menu items can be displayed at a time. To select a menu item not shown on the current page, scroll up or down by pressing the navigator key, {e} or {v}, respectively.
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Page 14: Turning The Power On/Off
Preparation Example: 3:30 PM Display icon Meaning Press {0}{3} {3}{0}, then press {*} Base unit number: The left repeatedly until “03:30 PM” is icon shows base unit 2 displayed. example (page 28). Press {j/OK}. New SMS message Press {ih}. received (SMS users only; Note: page 41) L To correct a digit, press {<} or {>} to... -
Page 15: Making/Answering Calls
Making/Answering Calls Redial feature Making calls Previously dialled phone numbers (each 24 digits max.) can be redialled. Lift the handset and dial the phone number. To redial the last number dialled L To correct a digit, press {C/T}, then Press {R}, then press {C} or {s}. enter the correct number. -
Page 16: Other Features
Making/Answering Calls Edit the phone number if necessary, To edit a number in the redial list before then press {j/OK}. calling it Select the desired category (page 19), Press {R}. then press {>}. Press {e} or {v} repeatedly to select Select “Save”, then press {>}. -
Page 17: Answering Calls
Making/Answering Calls Note: Important: L Calls to emergency numbers (page 33) L Before recording a conversation, you cannot be made until key lock is turned should inform the other party that the off. conversation will be recorded. L Key lock is turned off when the handset is Press {j/OK} during a conversation. -
Page 18: Other Features
Making/Answering Calls To adjust the ringer volume when an outside call comes in Press {e} or {v} when an outside call comes in. Note: L The ringer volume cannot be adjusted if the handset is on the base unit. Other features Handset locator Using this feature, you can locate the handset if it has been misplaced. -
Page 19: Phonebooks
Phonebooks Categories Handset phonebook Categories can help you find entries in the handset phonebook quickly and easily. The handset phonebook allows you to make When adding an entry to the handset calls without having to dial manually. You phonebook you can assign it to the desired can add 200 names and phone numbers to category. - Page 20 Phonebooks Searching by first character (index Editing entries in the handset search) phonebook Press {k}, then press {R}. Handset phonebook entries can be edited after you have saved them. You can change Select “Index Search”, then press the name, phone number, and category. {>}.
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Page 21: Shared Phonebook
Phonebooks One touch dial Chain dial This feature allows you to dial phone numbers in the handset phonebook while Assigning an entry in the handset you are on a call. This feature can be used, phonebook to a one touch dial key for example, to dial a calling card access Dial keys {1} to {9} can each be used as a number or bank account PIN that you have... - Page 22 Phonebooks press {>}, otherwise select “Skip Once you have found the desired entry, Recording”, press {>}, then go to press {C} or {s} to dial the phone number. step 9. Scrolling through all entries L Audible call (page 35) is useful for Caller ID subscribers only.
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Page 23: Copying Phonebook Entries To Other Handsets
“Erase” and press {>}. Handset phonebook entries (page 19) can be copied from the handset to the Select “Save”, then press {>}. phonebook of a compatible Panasonic Press {ih}. handset. Playing back an audible call Copying one entry... - Page 24 Phonebooks Note: L Copying will fail if you receive an incoming call whilst performing the “Copy All” operation. L If the other handset (the receiver) is not in standby mode, “Failed” is displayed on your handset (the sender). L If copying failed after copying at least 1 entry, “Incomplete”...
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Page 25: Handset Settings
Handset Settings Guide to handset settings For your reference, a chart of all items which can be customised for the handset is printed below. L When customising the handset, the current item or setting is indicated by >. Handset settings Sub-menu Sub-menu 2 Default setting... -
Page 26: Time Settings
Handset Settings Time settings Ringer setup Alarm Ringer volume An alarm will sound for 3 minutes at the set time Press {j/OK}. once or daily. Set the date and time beforehand Select “Handset Setup”, then press {>}. (page 14). Select “Ringer Setup”, then press {>}. Press {j/OK}. -
Page 27: Night Mode
Handset Settings Note: Turning night mode on/off L If you select one of the melody ringtones, the Press {j/OK}. ringtone will continue to sound for several seconds if the caller hangs up before you Select “Handset Setup”, then press {>}. answer. -
Page 28: Display Setup
Handset Settings Press the desired category numbers, then Changing the display language press {j/OK}. L The selected category number will flash. Press {j/OK}. L To cancel a selected category number, Select “Handset Setup”, then press {>}. press the number again. The number will Select “Display Setup”, then press {>}. -
Page 29: Other Options
PIN. The unit will not reveal the PIN Resetting the handset to its default to you. If you forget your PIN, consult your settings nearest Panasonic service centre. Press {j/OK}. Press {j/OK}. Select “Handset Setup”, then press {>}. - Page 30 Handset Settings Note: L The following items will be deleted or reset to their default settings: – Settings listed on page 25 – Redial list – Voice enhancer – Category names – Category ringtones L The following items will be retained: –...
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Page 31: Base Unit Settings
Base Unit Settings Guide to base unit settings For your reference, a chart of all items which can be customised for the base unit is printed below. L When customising the base unit, the current item or setting is indicated by >. Base unit settings Sub-menu Sub-menu 2... -
Page 32: Ringer Setup
Base Unit Settings Enter the desired hour and minute you wish Ringer setup to end this feature by selecting 2 digits for each. Ringer volume L If you use 12-hour time entry, select “AM” or “PM” by pressing {*} repeatedly Press {j/OK}. -
Page 33: Call Options
Base Unit Settings Enter “0000” (default base unit PIN). Call options L If you changed the PIN, enter it (page 34). Select “Call Options”, then press {>}. Changing the recall time Select “Emergency No.”, then press {>}. Change the recall time, if necessary, depending Select a memory location, then press {>}. -
Page 34: Other Options
L The following items will be retained: your new PIN. The unit will not reveal the PIN to you. If you forget your PIN, consult your – Date and time nearest Panasonic service centre. – Shared phonebook entries Press {j/OK}. – Recordings, including your greeting message, caller messages, voice memos, Select “Base Unit Setup”, then press... -
Page 35: Caller Id Service
Caller ID Service Call Waiting Caller ID Using Caller ID service This is a service of your service provider and will only operate if you have subscribed to Important: this service. When you hear a call waiting L This unit is Caller ID compatible. To use tone during a conversation, the display will Caller ID features (such as displaying show the second caller’s information. -
Page 36: Caller List
Caller ID Service shared phonebook entry (page 21), the L The number you pressed is added to audible call recording will be announced the top of the current number. when you receive a call from that person. To erase a number Note: Press {j/OK}, select “Edit and Call”, then press {>}. -
Page 37: Voice Mail Service
Caller ID Service Voice mail service Voice mail is an automatic answering service offered by your service provider. If you subscribe to this service, your service provider’s voice mail system can answer calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 38: Sms (Short Message Service)
SMS (Short Message Service) L If the unit is connected to a PBX system, Using SMS (Short you may not be able to use SMS features. Message Service) Turning SMS on/off SMS allows you to send and receive text messages between other fixed-line and The default setting is “On”. -
Page 39: Registering Mailboxes
SMS (Short Message Service) Select “SMS”, then press {>}. To access a private mailbox Select the desired mailbox, press {>}, Select “Public”, then press {>}. then enter its password. Select “Settings”, then press {>}. Select “Create”, then press {>}. Enter “0000” (default base unit PIN). L If “^Use Last Text?”... - Page 40 SMS (Short Message Service) To send the message, select “Send”, To send the message, press {j/OK}, then press {>}. select “Send”, then press {>}. L To cancel sending, press {ih}. Press and hold {C/T} to erase all numbers, then continue from step 6, Note: “Writing and sending a new message”, L This unit supports SMS messages of up to...
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Page 41: Receiving A Message
SMS (Short Message Service) Select “Yes”, then press {>}. L If you receive a message from a party saved in the handset phonebook, the Press {ih}. stored name is displayed. L Some SMS service providers attach a 1- digit number to the message sender’s Receiving a message phone number, and sender names stored in the handset phonebook may not be... -
Page 42: Guide To Sms Settings
SMS (Short Message Service) Storing the sender’s number in Creating private mailboxes the handset phonebook Private mailboxes can be used for sending and receiving SMS messages. Each private While reading a received message, mailbox is password protected. press {j/OK}. Press {j/OK}. Select “Add Phonebook”, then press Select “SMS”, then press {>}. - Page 43 SMS (Short Message Service) Select the desired mailbox name, then Enter your PBX line access code and a press {>} 2 times. dialling pause, if necessary, then press {j/OK}. Enter the mailbox’s 4-digit password. Select “Save”, then press {>}. Edit the mailbox name (5 characters max., page 44), then press {j/OK}.
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Page 44: Available Character Entries For Sms
SMS (Short Message Service) Available character entries for SMS Important: L For character entry when entering the name for phonebook, etc., see page 58. The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are, LetterWise, Alphabet, Numeric, Greek, and Extended. - Page 45 SMS (Short Message Service) Alphabet character table (ABC) Numeric entry table (0-9) Greek character table (M) Extended character table (N) L The following are used for both uppercase and lowercase: Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...
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Page 46: Answering System Features
Answering System Features Note: Answering system L When the answering system is turned on: – u is displayed This unit contains an answering system – the answer on indicator on the base unit which can answer and record calls for you lights when you are unavailable to answer the phone. -
Page 47: Listening To Messages
Answering System Features not be recorded and the unit will play a Using the base unit different prerecorded greeting message Press {>}. asking callers to call again. L If new messages have been recorded, the base unit plays back new messages. Playing back the greeting L If there are no new messages, the base message... -
Page 48: Recording A Voice Memo
Answering System Features L To stop a message during playback: Recording a voice memo – for the base unit, press {■}. – for the handset, press {9}. To leave a private message for yourself or L To erase a message during playback: someone else, you can record up to 3 –... -
Page 49: Using Direct Commands
Answering System Features Using direct commands Remote operation You can operate the answering system by Using a touch tone phone, you can call your pressing dial keys, rather than navigating phone number from outside and access the through the menus. To use the following unit to listen to messages or change commands, press {j/OK}, select answering system settings. -
Page 50: Using The Answering System
Answering System Features sec.” for activating the ring delay Note: feature. L If less than 5 minutes of recording time is available, the unit will announce the Using the answering system remaining recording time after the last message is played back. remotely L If message memory is full, erase Dial your phone number from a touch... -
Page 51: Guide To Answering System Settings
Answering System Features Turning on the answering system Changing the number of rings remotely You can change the number of times the phone rings before the unit answers calls. If the answering system is off, you can turn it You can select 2 to 7 rings, or “Auto”. on remotely. - Page 52 Answering System Features If your service provider cannot do this, set Turning message alert on/off this unit’s “Number of Rings” setting This feature alerts you when new messages so that this unit’s answering system have been recorded. The base unit beeps answers calls before the service about once a minute until you have listened provider’s voice mail service tries to...
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Page 53: Multi-Unit Operation
Multi-unit Operation Operating additional units Registering a handset to a base unit Additional handsets Up to 6 handsets can be registered to a To register an additional handset to a single base unit. Additional handsets will base unit (easy registration) give you the freedom to, for example, have The included handset and base unit are an intercom call with another handset while... -
Page 54: Cancelling A Handset
Multi-unit Operation is out of range of that base unit, no calls can To register a handset to an additional be made. base unit (manual registration) Press {j/OK}. You can register a handset to a base unit manually using the following method. Select “Handset Setup”, then press {>}. -
Page 55: Intercom Between Handsets
Multi-unit Operation Select “Yes”, then press {>}. Intercom between Press {ih}. handsets Cancelling a base unit Intercom calls can be made between A handset can be registered to a maximum handsets in the same radio cell, but not of 4 base units. A handset can cancel a base between handsets in different radio cells. - Page 56 Multi-unit Operation Transferring a call without speaking to the other handset user During an outside call, press {INT}, then press the desired handset number. L The other handset rings if it is within range of the base unit and turned on. Press {ih}.
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Page 57: Useful Information
Useful Information Belt clip Headset (optional) You can hang the handset on your belt or Connecting an optional headset to the pocket using the included belt clip. handset allows hands-free phone conversations. To attach the belt clip To connect an optional headset to the handset Headset jack To remove the belt clip... -
Page 58: Available Character Entries
Useful Information Available character entries Important: L For character entry when writing SMS messages, see page 44. The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are, LetterWise, Alphabet, Numeric, Greek, Extended 1, Extended 2, and Cyrillic. - Page 59 Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table (M) Extended 1 character table (N) L The following are used for both uppercase and lowercase: Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...
- Page 60 Useful Information Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...
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Page 61: Troubleshooting
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the AC adaptor and turn off the handset, then reconnect the AC adaptor and turn on the handset. Initial settings Problem Cause & solution w is flashing. - Page 62 Useful Information Telephone Problem Cause & solution I cannot make or receive calls. L The AC adaptor or telephone line cord is not connected. Check the connections. L If you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall socket directly.
- Page 63 Cancel unused handset registrations from the base unit (page 54). L You entered the wrong PIN number. If you forget your PIN, consult your nearest Panasonic service centre. L Locate the handset and the base unit away from other electrical appliances.
- Page 64 Useful Information SMS (Short Message Service) Problem Cause & solution I cannot send or receive SMS L You have not subscribed to the appropriate service. messages. Consult your service provider. L The SMS message centre number(s) are not stored or are incorrect. Store the correct numbers. L Message transmission was interrupted.
- Page 65 Useful Information Problem Cause & solution I cannot operate the answering L Another handset user is using the answering system with the handset. system, SMS features, access the caller list or changing base unit settings. Wait for the other user to finish.
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Page 66: Specifications
Useful Information N Voice coding: Specifications ADPCM 32 kbit/s N Power supply: N Standard: Base unit: AC adaptor (220-240 V, 50 Hz) DECT (Digital Enhanced Cordless Handset: NiMH battery (2.4 V, 830 mAh) Telecommunications), N Power consumption, Base unit: GAP (Generic Access Profile) Standby: Approx. -
Page 67: Index
Index Cancelling: 54 Index Locator: 18 PIN: 29 Power on/off: 14 A Alarm: 26 Registration: 53 Answering calls: 17 Resetting: 29 Answering system: 46 Settings: 25 Listening to messages: 47 Headset, optional: 57 Remote operation: 49 Settings: 51 Intercom: 55 Turning on/off: 46 K Key lock: 16 Audible call: 21, 23... - Page 68 Index Ringer (Base unit): 32 Ringer (Handset): 26 Speakerphone: 15 Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...
- Page 69 Index Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...
- Page 70 Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...
- Page 71 Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...
- Page 72 Pencarn Way, Duffryn, Newport, South Wales, NP10 8YE, United Kingdom Copyright: This material is copyrighted by Panasonic Communications Co. (U.K.) Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co. (U.K.) Ltd.