Pre-Service Check And Fault Finding - Rinnai GRANADA MkII Operating Information And Installation Instructions

1 PRE-SERVICE CHECK LIST AND FAULT FINDING 1
Please check this fault finding chart before asking for a service call.
You may be able to overcome the problem without a service call, or the heater may be operating
normally.
Service calls to a heater which is operating normally may be chargeable, even when it is under
guarantee.
Remedy
Problem
Cause
Not plugged in at power point
Power cut/failure
Air in gas pipe
Initial installation
Gas filter blocked
Not pushing ignition
button firmly enough
Louvre obstructed
Gas escape
l
0
l
l
l
Plug in and switch on.
Investigate cause
Allow to coo!, re-ignite
when power IS restored.
Purge air (installer)
0
Service call
a
Push button firmly
0
Remove obstruction
0
Turn off gas.
Service call
Room too large
0
Check with retailer
Faulty fan 0 Service call
Oxygen depletion system operating
l
Ventilate room
Air in hose
0
Try ignition again
Gas turned off at meter
0
Turn gas on
Automatic fan switch operating 0 Normal operation
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