Appendix 3 Faqs - Tenda F357 User Manual

Appendix 3 FAQs

This section provides solutions to problems that may occur during
installation and operation of the device. Read the following if you
are running into problems. If your problem is not covered here,
please feel free to go to www.tendacn.com to find a solution or
email your problems to: support@tenda.com.cn or
support02@tenda.com.cn. We will be more than happy to help you
out as soon as possible.
1. Q: I entered the device's LAN IP address in the web browser but
cannot access the utility. What should I do?
a.Check whether device is functioning correctly. The SYS LED should
blink a few seconds after device is powered up. If it does not light up,
then some internal faults may have occurred.
b.Verify physical connectivity by checking whether a corresponding
port's link LED lights up. If not, try a different cable. Note that an
illuminated light does NOT ALWAYS indicate successful connectivity.
c. Run the "ping 192.168.0.1" command. If you get replies from
192.168.0.1, open your browser and verify that Proxy server is
disabled. In case that ping fails, press and hold the "RESET" button
on your device for 7 seconds to restore factory default settings, and
then run "ping192.168.0.1" again.
d. Contact our technical support for help if the problem still exists
after you tried all the above.
2. Q: What should I do if I forget the login password to my device?
A: Reset your device by pressing the Reset button for over 7 seconds.
Note: All settings will be deleted and restored to factory
defaults once you pressed the Reset button.
3. Q: My computer shows an IP address conflict error after having
connected to the device. What should I do?
Wireless N301 Easy Setup Router
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