Suunto ZOOP User Manual page 65

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Access to Suunto warranty service
Please access and review the online help resources available at www.suunto.com
/ customer service or referred to in the Product manual before seeking warranty
service.
If a claim under this Limited Warranty appears to be necessary, please contact your
local authorized Suunto retailer – for contact information please visit the Suunto
website www.suunto.com or call a Suunto Help Desk (national or premium rates
may apply) for further details on how to make a claim. You will then be advised
on how to bring your Product for warranty service. Should you wish to return the
Product by shipping it to your local authorized Suunto retailer, please use prepaid
freight. When making a claim under this Limited Warranty you are required to
include your name and address, proof of purchase and/or service registration card
(Suunto warranty registration at www.suunto.com is considered adequate for this
purpose), as required in your country, which clearly indicates the serial number,
name and address of the seller, the date and place of purchase, and the product
type. The claim will be honored and the Product repaired or replaced at no charge
and returned in a reasonable amount of time. This shall be determined at the sole
discretion of Suunto or a Suunto Authorized Service Center. If the Product is found
not to be covered by the terms and conditions of this Limited Warranty, Suunto or
a Suunto Authorized Service Centre reserve the right to charge a handling fee.
Any claim under this Limited Warranty is subject to you notifying Suunto or a
Suunto Authorized Service center of the alleged defect within a reasonable time of
it having come to your attention, and in any event no later than before the expiry
of the Warranty Period.
Other important notices
Please remember to take backup copies of all important content and data stored in
your Product because content and data may be lost during repair or replacement
of the Product. Suunto or a Suunto Authorized Service Centre is not responsible
for any damage or loss of any kind whatsoever resulting from loss of, damage
to, or corruption of content or data during repair or replacement of the Product.
When the Product or a part is replaced, any replaced item becomes the property
of Suunto. If a refund is given, the Product for which the refund is given must
be returned to a Suunto Authorized Service Centre as it becomes the property of
Suunto and/or Suunto Authorized Service Centre. When repairing or replacing
the Product, Suunto or a Suunto Authorized Service Centre may use products or
parts that are new, equivalent to new or re-conditioned.
63

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