Copying Problems - Samsung SCX-4x25 Series User Manual

CONDITION
Character voids are white areas within parts of
Character Voids
characters that should be solid black:
•
A
•
•
If horizontally aligned black streaks or smears
Horizontal stripes
appear:
•
AaBbCc
AaBbCc
•
AaBbCc
AaBbCc
•
AaBbCc
If the printed paper is curled or paper does not feed
Curl
into the machine:
•
•
•
Your printer is probably being used at an altitude of
An unknown image
1,000 m (3,281 ft) or above.
repetitively appears
The high altitude may affect the print quality such
on a next few
as loose toner or light imaging. You can set this
sheets or loose
option through Printer Settings Utility or Printer
toner, light print, or
tab in printer driver's properties. See page 25.
contamination
occurs.

Copying problems

CONDITION
Copies are too light
or too dark.
•
Smears, lines,
marks, or spots
•
appears on copies.
•
Copy image is
skewed.
•
66 _Troubleshooting
Downloaded From ManualsPrinter.com Manuals
SUGGESTED SOLUTIONS
If you are using transparencies, try another
type of transparency. Because of the
composition of transparencies, some character
voids are normal.
You may be printing on the wrong surface of
the paper. Remove the paper and turn it
around.
The paper may not meet paper specifications.
See page 29.
The toner cartridge may be installed
improperly. Remove the cartridge and reinsert
it.
The toner cartridge may be defective. Remove
the toner cartridge and install a new one. See
page 53.
If the problem persists, the machine may
require repair. Contact a service
representative.
Turn over the stack of paper in the tray. Also try
rotating the paper 180° in the tray.
Change the printer option and try again. Go to
printer properties, click Paper tab, and set type
to Thin Paper. Refer to the Software section
for details.
Use the Paper Stacking function. See page
34.
SUGGESTED SOLUTIONS
Use Darkness to darken or lighten the
background of the copies.
If defects are on the original, use Darkness
to lighten the background of your copies.
If no defects are on the original, clean the
scan unit. See page 51.
Ensure that the original is face down on the
scanner glass or face up in the ADF.
Check that the copy paper is loaded
correctly.
CONDITION
Ensure that the original is face down on the
Blank copies print
scanner glass or face up in the ADF.
out.
• Replace the paper in the tray with paper
Image rubs off the
from a new package.
copy easily.
• In high humidity areas, do not leave paper
in the machine for extended periods of
time.
• Fan the stack of paper, then turn it over in
Frequent copy paper
the tray. Replace the paper in the tray with
jams occur.
a fresh supply. Check/adjust the paper
guides, if necessary.
• Ensure that the paper is the proper paper
weight. 80 g/m
recommended.
• Check for copy paper or pieces of copy
paper remaining in the machine after a
paper jam has been cleared.
• Your originals may contain pictures, solids,
Toner cartridge
or heavy lines. For example, your originals
produces fewer
may be forms, newsletters, books, or other
copies than expected
documents that use more toner.
before running out of
• The machine may be turned on and off
toner.
frequently.
• The scanner lid may be left open while
copies are being made.
SUGGESTED SOLUTIONS
(20 lb bond) paper is
2