Common Linux Problems; Common Windows Problems - Samsung SCX-4x25 Series User Manual

CONDITION
Blank areas appear
at the bottom of each
page or on other
pages, with a small
strip of text at the
top.

Common Windows problems

CONDITION
"File in Use"
message appears
during installation.
"General Protection
Fault", "Exception
OE", "Spool32", or
"Illegal Operation"
messages appear.
"Fail To Print", "A
printer timeout error
occurred." messages
appear.
Refer to the Microsoft Windows documentation that came with your
computer for further information on Windows error messages.
68 _Troubleshooting
Downloaded From ManualsPrinter.com Manuals
SUGGESTED SOLUTIONS
You may have chosen the wrong paper settings
in the user option setting. For details about
paper settings, see page 29.
SUGGESTED SOLUTIONS
Exit all software applications. Remove all
software from the StartUp Group, then restart
Windows. Reinstall the printer driver.
Close all other applications, reboot Windows
and try printing again.
These messages may appear during printing.
Just keep waiting until the machine finishes
printing. If the message appears in ready mode
or after printing has been completed, check the
connection and/or whether an error has
occurred.

Common Linux problems

CONDITION
• Check if the printer driver is installed in your
The machine does
system. Open Unified Driver configurator
not print.
and switch to the Printers tab in Printers
configuration window to look at the list of
available printers. Make sure that your
machine is displayed on the list. If not, invoke
Add new printer wizard to set up your device.
• Check if the printer is started. Open Printers
configuration and select your machine on the
printers list. Look at the description in the
Selected printer pane. If its status contains
"(stopped)" string, press the Start button.
After that normal operation of the printer
should be restored. The "stopped" status
might be activated when some problems in
printing occurred. For instance, this could be
an attempt to print document when port is
claimed by a scanning application.
• Check if the port is not busy. Since functional
components of MFP (printer and scanner)
share the same I/O interface (port), the
situation of simultaneous access of different
"consumer" application to the same port is
possible. To avoid possible conflicts, only
one of them at a time is allowed to gain
control over the device. The other
"consumer" will encounter "device busy"
response. You should open ports
configuration and select the port assigned to
your printer. In the Selected port pane you
can see if the port is occupied by some other
application. If this is the case, you should
wait for completion of the current job or
should press Release port button, if you are
sure that the present owner is not functioning
properly.
• Check if your application has special print
option such as "-oraw". If "-oraw" is specified
in the command line parameter then remove
it to print properly. For Gimp front-end, select
"print" -> "Setup printer" and edit command
line parameter in the command item.
• The CUPS (Common Unix Printing System)
version distributed with SuSE Linux 9.2
(cups-1.1.21) has a problem with ipp
(Internet Printing Protocol) printing.Use the
socket printing instead of ipp or install later
version of CUPS (cups-1.1.22 or higher).
It is a known problem that occurs when a color
The machine does
printer is used on version 8.51 or earlier of
not print whole pages
Ghostscript, 64-bit Linux OS, and reported to
and its output is half
bugs.ghostscript.com as Ghostscript Bug
page printed.
688252.
The problem is solved in AFPL Ghostscript v.
8.52 or above. Download the latest version of
AFPL Ghostscript from http://sourceforge.net/
projects/ghostscript/ and install it to solve this
problem.
SUGGESTED SOLUTIONS