Copying Problems - Samsung SCX-6345N/XAA Service Manual

6.2.4 Copying problems

Condition
Copies are too light or too dark.
Smears, lines, marks, or spots
appears on copies.
Copy image is skewed.
Blank copies print out.
Image rubs off the copy easily.
Frequent copy paper jams occur.
Toner cartridge produces fewer
copies than expected before
running out of toner.
Samsung Electronics
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Suggested solutions
Use Darkness to darken or lighten the background of the copies.
• If defects are on the original, press Darkness to lighten the background of your
copies.
• If no defects are on the original, clean the scan unit.
• Ensure that the original is face down on the scanner glass or face up in the
DADF.
• Check that the copy paper is loaded correctly.
Ensure that the original is face down on the scanner glass or face up in the DADF.
• Replace the paper in the tray with paper from a new package.
• In high humidity areas, do not leave paper in the machine for extended periods
of time.
• Fan the stack of paper, then turn it over in the tray. Replace the paper in the tray
with a fresh supply. Check/adjust the paper guides, if necessary.
• Ensure that the paper is the proper paper weight. 75 g/m 2 bond paper is
recommended.
• Check for copy paper or pieces of copy paper remaining in the machine after a
paper jam has been cleared.
• Your originals may contain pictures, solids, or heavy lines. For example, your
originals may be forms, newsletters, books, or other documents that use more
toner.
• The machine may be turned on and off frequently.
• The scanner lid may be left open while copies are being made.
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Troubleshooting
Service Manual
6-9