Vertical White Lines - Lexmark CS820 Series User Manual

Troubleshooting

Vertical white lines

Leading edge
Trailing edge
Action
Step 1
a
Depending on your operating system, specify the paper type
and weight from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the settings match the paper loaded in
the tray.
•
You can also change the settings on the printer control
panel.
b
Resend the print job.
Do vertical white lines still appear on prints?
Step 2
Check if you are using the recommended paper type.
a
Load the specified tray or feeder with the recommended paper
type.
b
Resend the print job.
Do vertical white lines still appear on prints?
Step 3
a
Remove, and then reinstall the imaging unit or imaging kit.
Warning—Potential Damage: Do not expose the imaging unit
or imaging kit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: To avoid damage, do not touch
the underside of the imaging unit or imaging kit.
b
Resend the print job.
Do vertical white lines still appear on prints?
Step 4
Replace the imaging unit or imaging kit, and then resend the print
job.
Do vertical white lines still appear on prints?
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Go to step 4. The problem is
solved.
Contact customer The problem is
support. solved.
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