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4
Troubleshooting
Others
Problem
Images do not
●
Does the input mode on the TV match the connected
appear on TV or
terminals?
appear stretched
Set input to the connected terminals as explained in
in the vertical
the TV's operating instructions.
direction.
●
Set [TV ASPECT] to match the connected TV. (P.60)
●
Is the scene locked?
Unlock the scene. (P.58)
●
Scenes whose thumbnails have a
Data cannot be
deleted. If the data is unnecessary, format the SD
deleted.
card (P.58). Formatting deletes all data on the SD
card.
●
Is the SD card write-protected? (P.13)
Images on the SD
The scene may be damaged. Scenes can be
card do not look
damaged by static electricity and electromagnetic
normal.
waves. Save important data on a computer, etc.
The SD card cannot
This unit or the SD card may be broken. Consult the
be used even after
dealer from which you purchased the unit. For SD
formatting with this
cards applicable with this unit (P.12)
unit.
Was the SD card formatted on the computer?
The unit does not
Format SD cards with the unit.
recognise the SD
Formatting deletes all data on the SD card. Data
card when inserted.
cannot be restored afterwards. (P.58)
●
Is the unit connected to a computer?
When connected to a computer, the unit cannot be
The indication
operated from the unit itself.
disappears, the
●
Turn the unit off. If the unit does not turn off, eject
display does not
the SD card, remove and then reinsert the battery
work or cannot be
(disconnect and reconnect the AC adaptor), and
operated.
turn back on. If the unit still does not work right,
disconnect the power supply and consult the dealer
from which you purchased the unit.
94
LSQT1438
(cont.)
What to check
cannot be
Problem
The SD card is not
recognised when
Check the supported SD cards in the device's
inserted into other
operating instructions.
devices.
●
While the menu appears on the LCD monitor, the
USB function screen does not appear even if the
USB cable is connected. Close the menu, then
The computer does
connect the USB cable.
not recognise the
●
Is the AC adaptor connected?
unit even when
●
If the computer has multiple USB terminals, try using
connected with USB
another terminal.
cable.
●
Check the operating environment. (P.72)
●
Disconnect the USB cable, turn the unit off and turn
back on, then reconnect the cable.
●
For Windows
After disconnecting
To safely disconnect the USB cable, click the (
the USB cable,
or
) icons in the task tray, and do as instructed by
an error message
displayed messages.
appears on the
●
For Macintosh
computer.
Drag the unit icon to the Trash, then disconnect the
USB cable.
●
The unit detected an error. To protect data, eject the
[ERROR
SD card and set the mode dial to [OFF]. The unit
OCCURRED.
turns off about 1 minute later.
PLEASE TURN UNIT
●
If the same message is displayed repeatedly after
OFF, THEN TURN
turning the unit back on, the unit needs servicing.
ON AGAIN.] appears
Disconnect the power supply and consult the dealer
on the LCD monitor.
from whom you purchased the unit. Do not attempt
to repair the appliance by yourself.
The PDF file of
Is Adobe Acrobat Reader 5.0 or later, or Adobe
the VideoCam
Reader 7.0 or later installed on the computer?
Suite operating
Adobe Acrobat Reader 5.0 or later, or Adobe Reader
instructions does
7.0 or later is required to view the PDF file of the
not open.
VideoCam Suite operating instructions.
What to check
95
LSQT1438
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