Ricoh MP 501SPF User Manual page 173

Problem
Cannot use Web Image
Monitor to print documents
stored in Document Server.
The function does not run or
cannot be used.
The print image is not
properly positioned on the
paper.
Originals are misfed in the
ADF.
• There are times when images might not turn out as you want because of paper type, paper size, or
paper capacity problems, use the recommended paper. For details about recommended paper,
see page 148 "Recommended Paper Sizes and Types".
Cause
When print volume limits are
specified, users cannot print
beyond their print volume
limit. Print jobs selected by
users who have reached
their print volume limits will
be canceled.
If you cannot carry out your
job, it may be that the
machine is being used by
another function.
• The machine has not
detected the paper
type and/or width
correctly.
• The print position is not
aligned properly.
More than sixty originals
were placed in the ADF
forcibly.
When You Have Problems Operating the Machine
Solution
• For details about specifying print
volume limits, see "Managing
Print Volume per User", Security
Guide.
• To view the status of a print job,
see [Print Job History]. In Web
Image Monitor, click [Job] on the
[Status/Information] menu. And
then click [Print Job History] in
"Document Server".
Wait until the current job is completed
before trying again.
For details about Function
Compatibility, see "When Multiple
Functions Cannot Be Executed
Simultaneously", Troubleshooting.
Contact the machine administrator or
your service representative.
• Remove all the originals, open
and close the cover of the ADF,
and then place originals in the
ADF again.
• Do not forcibly load originals into
the ADF.
• If the problem persists, reduce the
number of originals that you
place in the ADF.
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