Sennheiser PXC 550 Instruction Manual
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Sennheiser PXC 550 Instruction Manual

Wireless headphones
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Summary of Contents for Sennheiser PXC 550

  • Page 1 PXC 550 Wireless headphones Instruction Manual...
  • Page 2 PXC 550...

  • Page 3: Table Of Contents

    Contents Contents Important safety instructions ...................2 The PXC 550 Wireless headphones ................4 Package includes ......................6 Product overview ......................7 Overview of the headphones ..................7 Overview of LED indicators ..................9 Overview of buttons and switches ................10 Overview of gesture controls ..................11 Overview of CapTune ....................12...

  • Page 4: Important Safety Instructions

    Protect your hearing from high volume levels. Permanent hearing damage may occur when headphones are used at high volume levels for long periods of time. Sennheiser headphones sound exceptionally good at low and medium volume levels. Keep the headphones at least 10 cm/3.94” from cardiac pacemakers or implanted defibrillators.
  • Page 5 It is considered improper use when this product is used for any application not named in the associated instruction manuals and product guides. Sennheiser does not accept liability for damage arising from abuse or misuse of this product and its attachments/accessories.

  • Page 6: The Pxc 550 Wireless Headphones

    And with CapTune, the possibilities get even wider. There is so much more you can do now to improve your listening experience with just a tap on your smartphone. The PXC 550 Wireless - swiping through music and calls has never been this fun and exciting. Features •...
  • Page 7 TalkThrough The TalkThrough function on the PXC 550 Wireless allows you to communicate with other people without having to remove the headphones. When TalkThrough is activated, professional quality microphones mounted on the outside of the headphones pick up acoustic signals in the immediate vicinity, allowing the voice of the other person to pass through the headphones.

  • Page 8: Package Includes

    3.5 mm to 6.3 mm adapter Quick guide Quick guide Safety guide Safety guide (with Compliance Information sheet) A list of accessories can be found at www.sennheiser.com. For information on suppliers, contact your local Sennheiser partner: www.sennheiser.com> “Sales Partner“. PXC 550...

  • Page 9: Product Overview

    Left Right Headband Bluetooth on/off switch Ear pads Touch pad (right ear cup) Ear cups Audio input ANC microphones (4 qty) Micro-USB input LED display NFC panel Effect Mode Control button Speech microphones (3 qty) NoiseGard/ANC control switch PXC 550...

  • Page 10: Overview Of Pictograms

    Clear light indicates that the LED is lit steadily The LED flashes x times x seconds Example: The LED flashes 3 times 2 seconds The LED flashes continuously x seconds Example: The LED flashes continuously 5 seconds The LEDs flash in sequence continuously PXC 550...

  • Page 11: Overview Of Led Indicators

    The headphones are in pairing mode LED indications during calls Meaning Incoming call Incoming call with an almost empty battery The pictogram “i“ Notes marked with the pictogram “i” provide useful information on the use of the headphones. PXC 550...

  • Page 12: Overview Of Buttons And Switches

    Activates/deactivates the Call Enhancement feature for more comfortable calls Advises you of the active sound effect mode (while playing/streaming audio) Activates the manual Bluetooth pairing mode Bluetooth on/off switch Position Function Page Bluetooth is active Bluetooth is inactive 10 | PXC 550...

  • Page 13: Overview Of Gesture Controls

    Tap twice on the touch pad Tap and hold for 2 seconds Tap and hold for 3 seconds Horizontal swipes Vertical swipes Horizontal swipes and hold Vertical swipes and hold + HOLD + HOLD + HOLD + HOLD PXC 550 | 11...

  • Page 14: Overview Of Captune

    CapTune is a music and device customization app designed to optimize the CapTune performance of your PXC 550 Wireless headphones. Using the app allows you to control the features and the sound of the headphones from your smartphone. Using CapTune, you can perform the following operations among others: •...
  • Page 15 While the PXC 550 Wireless is optimized for use with CapTune, you can still play content from other music players/streaming apps as usual. If you use other music players or apps, CapTune simply turns into a sound setting and remote control for the PXC 550 Wireless headphones.

  • Page 16: Getting Started

    LED display Meaning Battery is almost empty (less than 2% charged) Battery is about 2-20% charged Battery is about 20-40% charged Battery is about 40-60% charged Battery is about 60-80% charged Battery is more than 80% charged 14 | PXC 550...
  • Page 17 The LEDs flash/light up depending on the battery life of the headphones. CHARGING TIME Accessories not included. For faster charging, charge the headphones while they are switched off. For more information on playing music using the USB cable, see page 31. PXC 550 | 15...

  • Page 18: Installing Captune

    Getting started Installing CapTune To make full use of all the features of your PXC 550 Wireless headphones, install CapTune the free CapTune app from the App Store or Google Play. Download the app from the App Store or Google Play. Optionally, depending on your smartphone, you can scan the following QR code.

  • Page 19: Pairing The Headphones

    Bluetooth device can be established, Bluetooth must be activated on both your headphones and the device. The PXC 550 Wireless headphones comply with the Bluetooth 4.2 standard. In order that data can be transmitted wirelessly using Bluetooth, you have to...

  • Page 20: With Bluetooth Device Using Nfc

    Pairing the headphones with a Bluetooth device using NFC The following sections describe, using a smartphone as an example, how to pair your PXC 550 Wireless headphones with a Bluetooth device using NFC. If the instructions provided do not work on your device, proceed as described in the instruction manual of the device.

  • Page 21: With A Bluetooth Device

    All active Bluetooth devices in the proximity of your smartphone are displayed. From the list of found Bluetooth devices, select “PXC 550”. If necessary, enter the default PIN code “0000”. If pairing was successful, you hear the voice prompts “pairing successful” and “phone x connected”.
  • Page 22 “phone x disconnected”. The headphones then search for previously paired devices. If no device is found, you hear the voice prompt “no device found” after a few minutes. › disconnected ‹ Menu Bluetooth on Bluetooth o 20 | PXC 550...

  • Page 23: Adjusting The Headband

    Adjust the location of the ear pads by moving the ear cups up and down the headband slider until: – your ears are comfortably covered by the ear pads, – you feel even, gentle pressure around your ears, – a snug fit of the headband on the head is ensured. PXC 550 | 21...

  • Page 24: Using The Headphones

    “power on”. Insert the USB or audio cable if necessary. › power on ‹ If Bluetooth is activated and the headphones cannot find a paired smartphone within a few minutes, you hear the voice prompt “no device found”. The first LED flashes white. 22 | PXC 550...

  • Page 25: Switching The Headphones Off

    You hear the voice prompt “power off” after a few seconds. The first LED flashes red 3 times. The red dot displayed on the hinge of the right ear cup also indicates that the headphones are switched off. › power off ‹ PXC 550 | 23...

  • Page 26: Adjusting The Volume

    “volume max” or “volume min” accordingly. When switching the headphones off, very high volume levels are reset to a moderate level to protect your hearing when you switch the headphones back on. 24 | PXC 550...

  • Page 27: Using Noisegard

    NoiseGard. The PXC 550 Wireless provides excellent attenuation of ambient noise using Sennheiser’s proprietary NoiseGard technology. The PXC 550 Wireless also features Adaptive NoiseGard; when Adaptive NoiseGard is selected, active noise cancellation depends on the intensity of ambient noise.

  • Page 28: Switching Talkthrough On/Off

    Quickly tap the touch pad twice. TalkThrough is activated. – If you are playing music using Bluetooth or the USB cable, the music pauses. – If you are playing music using the audio cable, the music is muted. hey! hello! 26 | PXC 550...

  • Page 29: Changing The Sound Effect

    The “Director” mode is an additional sound effect that can be activated only from CapTune. This mode allows you to create a custom sound effect by changing the sound enhancements such as Boost, Spatial, Reverberation, and DLC. PXC 550 | 27...

  • Page 30: Activating/Deactivating Call Enhancement

    Using the headphones Activating/deactivating Call Enhancement Call Enhancement is a voice-enhancing feature that utilizes Sennheiser’s VoiceMax™ technology. Call Enhancement reproduces voice calls naturally, giving you the impression that you are talking to another person from within the same room rather than on the other side of the line.

  • Page 31: Checking The Battery Life Of The Headphones

    “More than 60% battery left” Battery is more than 80% charged “More than 80% battery left” You may also check the battery life of the headphones in CapTune or directly on the home screen of your smartphone. PXC 550 | 29...

  • Page 32: Playing Music

    You can play music using Bluetooth or using the USB or audio cable. Playing music wirelessly If your audio source supports the aptX® audio codec, the PXC 550 Wireless automatically plays your music wirelessly in stunning aptX® audio quality. If your audio source does not support aptX®, PXC 550 Wireless plays your music...

  • Page 33: Playing Music Using The Usb Cable

    Bluetooth on your headphones, see page 38. Using the headphones as the default audio device of your computer Make sure that the PXC 550 Wireless is connected to the computer using the USB cable. From the Systems Preferences or Control Panel of your computer, select “Sennheiser PXC 550”...

  • Page 34: Controlling Music Playback

    By factory default, Smart Pause is inactive. For the headphones to respond to these gestures, ensure that Smart Pause is activated in CapTune. Some smartphones or music players may not support this feature. Gesture Function Pauses the music Plays back the music 32 | PXC 550...
  • Page 35 Playing the next/previous track Quickly swipe the touch pad horizontally. Gesture Function Plays the next track in the playlist + HOLD Fast-forwards the track Plays the previous track in the playlist + HOLD Rewinds the track PXC 550 | 33...

  • Page 36: Making Calls On The Headphones

    (see the instruction manual of your smartphone if necessary). Accepting/rejecting/ending a call When you receive a call, you hear the ring tone in the PXC 550 Wireless and the LED flashes white rapidly. If you are playing music when you receive a call, the music pauses until you end the call.
  • Page 37 Smart Pause is activated in CapTune. Some smartphones or softphones may not support this feature. Gesture Function Accepts a call Resumes a hold call Puts the call on hold HOLD Rejects an incoming call and holds the active call HOLD PXC 550 | 35...
  • Page 38 When a call has been established, you can transfer the call between the headphones and the smartphone. Tap and hold the touch pad for a second. Press Function Transfers a call from the headphones to the smartphone Transfers a call from the smartphone to the headphones 36 | PXC 550...

  • Page 39: Voice Control Function

    Swipe backward on the touch pad and hold. Press Function Voice prompt + HOLD Starts voice dialing “voice dial“ Cancels voice dialing Say your voice command, such as “Call Jane“. The Bluetooth smartphone dials the phone number of Jane. PXC 550 | 37...

  • Page 40: Setting The Headphones To Flight Mode

    – Activate Bluetooth “I” if you want to use the wireless features of the headphones, such as pairing another device with the headphones or playing music wirelessly. – Deactivate Bluetooth “0” if wireless transmission is restricted, such as during aircraft taxi, take-off, and landing. 38 | PXC 550...

  • Page 41: Using The Audio Cable

    IFE may be interrupted by important announcements from the public address (PA) system. In most cases, the announcements are much louder than the audio of the IFE. The PXC 550 Wireless headphones recognize this and eliminate the volume jump when the sound source switches between PA and IFE system.
  • Page 42 USB cable. If you use the USB cable to listen to music in environments where Bluetooth wireless transmission is restricted, you have to deactivate Bluetooth on all devices. 40 | PXC 550...

  • Page 43: Care And Maintenance

    Replacing the ear pads For reasons of hygiene, you should replace the ear pads from time to time. Spare ear pads are available from your local Sennheiser partner. Lightly pull the ear pad away until it is detached from the ear cup hooks.

  • Page 44: Storage And Handling

    To keep the headphones in good condition and to avoid nicks and scratches, store the headphones in a carry case when not in use or when carrying them around. Follow the illustrations below to fold and store your headphones. 42 | PXC 550...

  • Page 45: Removing The Rechargeable Battery

    Contact your Sennheiser service center if the rechargeable battery needs to be replaced or removed. To find a Sennheiser service partner in your country, visit www.sennheiser.com. Outside the warranty period, the rechargeable batteries may be removed by any qualified service center in an appropriate manner.

  • Page 46: Troubleshooting

    Battery is empty Charge the headphones cannot be Battery is completely Visit an authorized switched on exhausted/worn out Sennheiser service center for battery replacement No audio signal Headphones are Check if the headphones not paired with the are paired. If necessary, smartphone...
  • Page 47 CapTune if necessary If you encounter a problem that is not listed in the table, or if the solutions provided do not work, please contact an authorized Sennheiser service partner for assistance. To find a Sennheiser service partner in your country, visit www.sennheiser.com.

  • Page 48: Leaving The Bluetooth Transmission Range

    If the headphones are not functioning properly, reset the headphones. Switch the headphones off. See page 23. Press the Effect Mode Control button for 4 seconds. You can restore the headphones to its factory default settings using CapTune. 46 | PXC 550...

  • Page 49: Clearing Previously Paired Devices

    The LEDs flash white in sequence. The headphones are permanently disconnected from all devices and go into pairing mode. › power off ‹ › power on ‹ Effect Mode Control › pairing list cleared ‹ Effect Mode Control PXC 550 | 47...

  • Page 50: Specifications

    Specifications Specifications PXC 550 Wireless Ear coupling around Frequency response 17 Hz - 23 kHz Transducer principle dynamic, closed Sound pressure level (SPL) 110 dB (passive: 1 kHz/ 1 V active mode: 490 Ω Impedance passive mode: 46 Ω THD (1 kHz, 100 dB SPL) <...

  • Page 51: Trademarks

    The Bluetooth name and the Bluetooth trademarks are owned by Bluetooth SIG, Inc. Sennheiser electronic GmbH & Co. KG uses this brand under license. The aptX mark and the aptX logo are trademarks of CSR plc or one of its group companies and may be registered in one or more jurisdictions.
  • Page 52 Sennheiser Communications, A/S Industriparken 27, DK-2750 Ballerup, Denmark www.sennheiser.com Publ. 09/16, A02...

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