Sennheiser PXC 550 Instruction Manual
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Sennheiser PXC 550 Instruction Manual

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PXC 550
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Summary of Contents for Sennheiser PXC 550

  • Page 1 PXC 550 Wireless headphones Instruction Manual...
  • Page 2 PXC 550...

  • Page 3: Table Of Contents

    Getting started ......................13 Charging basics ......................13 Installing the Sennheiser “CapTune” app .............15 Pairing the headphones ...................16 Connecting the PXC 550 headphones to a digital audio source using the USB connection cable ......................20 Adjusting the headband ..................22 Using the headphones ..................... 23 Switching the headphones on ................23...

  • Page 4: Important Safety Instructions

    Protect your hearing from high volume levels. Permanent hearing damage may occur when headphones are used at high volume levels for long periods of time. Sennheiser headphones sound exceptionally good at low and me- dium volume levels. Keep the headphones at least 10 cm/3.94” from cardiac pacemakers or im- planted defibrillators.
  • Page 5 It is considered improper use when this product is used for any application not named in the associated instruction manuals and product guides. Sennheiser does not accept liability for damage arising from abuse or misuse of this product and its attachments/accessories.

  • Page 6: The Pxc 550 Wireless Headphones

    Swiping through music and calls has never this fun and convenient before. The PXC 550 - the smarter way to travel and listen to music. Features First headphones to offer NoiseGard™ adaptive noise cancelling (ANC) system...
  • Page 7 Device ID Profile (DIP) 1.3 - used by the headphones to be identified, such as by its manufacturer, product ID, product version, etc. CapTune CapTune is a music customization app especially developed for your PXC 550 CapTune wireless headphones. Install the Sennheiser CapTune app to make full use of the features of your headphones.

  • Page 8: Package Includes

    In-flight adapter 3.5 mm to 6.3 mm adapter Quick guide Quick guide Safety guide uide Safety guide A list of accessories can be found at www.sennheiser.com. For information on suppliers, contact your local Sennheiser partner: www.sennheiser.com> “Sales Partner“. PXC 550...

  • Page 9: Product Overview

    Right Left Right Headband Touch control panel (right earcup) Ear pads Audio input Ear cups Micro-USB input ANC microphones (4 qty) LED array Sound button Speech microphones (3 qty) ANC switch (off, on, adaptive modes) Bluetooth on/off switch PXC 550...

  • Page 10: Overview Of Pictograms

    The time the LED or LED array completes the flashing The number of times the LED or LED array flashes in a given time The LED or LED array flashes continuously for a given time The LED array flashes in a running display PXC 550...

  • Page 11: Overview Of The Led Indicators

    The pairing settings are cleared from the headphones 0.55s LED indications during calls Meaning Incoming call Incoming call with an almost empty battery The icon with “i“ Notes marked with the pictogram “i” provide useful information on the use of the headphones. PXC 550...

  • Page 12: Overview Of The Buttons And Switches

    Toggles you to the next sound effect. Sound effect surfing. Activates the manual Bluetooth pairing mode Bluetooth on/off switch Position Function Page Bluetooth is active Bluetooth connectivity is disabled. In flight mode. 10 | PXC 550...

  • Page 13: Overview Of The Gesture Control

    Tap twice on the touch control panel Tap and hold for 2 seconds Tap and hold for 3 seconds Horizontal swipes Vertical swipes Horizontal swipes and hold Vertical swipes and hold + HOLD + HOLD + HOLD + HOLD PXC 550 | 11...

  • Page 14: Overview Of The Sennheiser Captune App

    Playlists 0:32 Local media contents Streaming services Sound adjustments Equalizer Neutral Effects Sennheiser SoundCheck Specific functions of the PXC 550 Connection settings Bluetooth / NFC / USB Connection and charge status Audio Bluetooth PXC 550 USB Audio Profiles My Profiles...

  • Page 15: Getting Started

    The following steps and step results assume that the headphones are straight out of the box, or that the features of the headphones have not been enhanced by the Sennheiser CapTune app. The step results on the procedures specified in this instruction manual may change if some of the features have been activated or deactivated using the Sennheiser CapTune app.
  • Page 16 Depending on the charge condition of the headphones, the indicator LEDs flash/light up as indicated in the preceding table. CHARGING TIME Accessories not included. Find out what you can do more with the USB cable on page 20. 14 | PXC 550...

  • Page 17: Installing The Sennheiser "Captune" App

    Getting started Installing the Sennheiser “CapTune” app To make full use of all the features of your PXC 550 headphones, you need to CapTune install the free Sennheiser “CapTune” app from the AppStore or GooglePlay. Using the app, you can control the functions of the PXC 550 from your smart- phone or tablet.

  • Page 18: Pairing The Headphones

    Bluetooth device can be established, Bluetooth must be activated, whether you use Bluetooth or NFC pairing. The PXC 550 headphones comply with the Bluetooth 4.2 standard. In order for that data can be transmitted wirelessly using Bluetooth technology, you have...
  • Page 19 If no connection is established, you hear the voice prompt “no connection”. After attempting to connect for 5 minutes, pairing mode is terminated and the headphones return to the disconnected state. Switch the headphones off and repeat the pairing procedure. PXC 550 | 17...
  • Page 20 Getting started Pairing the headphones with a Bluetooth device Ensure that your PXC 550 headphones are within the 20 cm range of your smartphone. Also ensure that the headphones and the Bluetooth switch are in the “on” position when performing this procedure.
  • Page 21 “device x disconnected”. The headphones then search for pre- viously paired devices. If no device is found, you hear the voice prompt “no device found” after a few minut › disconnected ‹ Menu Bluetooth on Bluetooth off PXC 550 | 19...

  • Page 22: Connecting The Pxc 550 Headphones To A Digital Audio Source Using The Usb Connection Cable

    You can use the USB cable to listen to a media player on your computer or make soft calls. The PXC 550 accepts digital audio files via USB (at least USB 2.0) and its high-quality digital-to-analog converter converts them to analog. The PXC 550 supports USB Audio Class 1 and USB Audio Class 2.
  • Page 23 Charging basics section, see page 13. If you connect to a computer for the first time, you may need to set your Sennheiser PXC 550 headphones as the default device in the sound panel of your computer.

  • Page 24: Adjusting The Headband

    Getting started Connecting an iPhone using the USB connection cable In order to connect an iPhone to the PXC 550 using the USB connection cable , you require a USB adapter for iPhone (Lightning or 30-pin connector; available from your specialist dealer).

  • Page 25: Using The Headphones

    30, and you hear the voice prompts “power on” and “phone x connected” after a few seconds. If the headphones cannot find a paired smartphone or device, you hear the voice prompt “no device found”. PXC 550 | 23...

  • Page 26: Switching The Headphones Off

    You hear the voice prompt “power off” after a few seconds, and a LED flashes red 3 times. The red dot displayed on the right folding hinge of the ear cup indicates that the headphones are switched off. Fold to its storing position, as necessary. 24 | PXC 550...

  • Page 27: Adjusting The Volume

    Switching between audio sources may cause enormous volume jumps that can permanently damage your hearing. Before putting the PXC 550 on and before switching between audio sources, adjust the volume to a low level. Do not continuously expose yourself to high volume levels.

  • Page 28: Switching The Bluetooth On/Off

    – Switch the headphones off “0” if wireless transmission is not allowed or restricted, e. g. during aircraft take-off and landing 26 | PXC 550...

  • Page 29: Using The Noisegard Anc

    The ANC attenuates the noise depending on the severity of the surrounding noise. In Adaptive ANC mode, you can adjust the strength of NoiseGard if you are using CapTune on a smartphone that is connected wirelessly to the PXC 550 headphones. Switching TalkThrough on/off TalkThrough allows you to communicate with other people without having to remove the headphones and even when the NoiseGard ANC is switched on.

  • Page 30: Changing The Sound Effect

    Bluetooth wireless technology or the USB cable. The sound effects optimize the quality of audio according to its genre or category. There are 5 sound effects available for your PXC 550 headphones. Sound Effect Meaning Sound mode is switched off.

  • Page 31: Activating/Deactivating The Room Experience

    Activating/deactivating the room experience Activating or deactivating the room experience is only available during calls on the PXC 550 headphones connected to a smartphone using Bluetooth or USB cable. You can also activate or deactivate the room experience voice-quality enhancing feature from the Sennheiser CapTune app.

  • Page 32: Checking The Remaining Battery Life From The Headphones

    Battery is more than 80% charged “More than 80% battery left” (battery is almost fully charged) Battery is fully charged Depending on your smartphone, the battery life of your headphones may also be displayed on the screen. 30 | PXC 550...

  • Page 33: Checking The Remaining Battery Life From The The Sennheiser Captune App

    Pair (Connect) the PXC 550 and the device installed with the Sennheiser “CapTune” app (see page 16). In the app, tap on “PXC 550 N”. The settings of the PXC 550 appear. The current battery charge status is displayed. Music Player Title...

  • Page 34: Listening To Music

    USB cable. Some smartphones may not support all functions. Listening to music wirelessly When connected via Bluetooth, you can use the PXC 550 as the output and input device for your audio device. If you audio source supports the aptX® audio codec, the PXC 550 will automat- ically play your music wirelessly in stunning aptX®...

  • Page 35: Listening To Music Using The Usb Connection Cable

    USB Audio functions (USB Audio Class 1 or Class 2) (see page 20). Connecting the PXC 550 to a PC or Mac Make sure that the PXC 550 is connected to the PC or Mac using the USB con- nection cable.

  • Page 36: Controlling Music Playback Using The Pxc 550

    Listening to music Controlling music playback using the PXC 550 The PXC 550 allows you to control music playback from a device connected via Bluetooth or USB. It may be that not all control functions of your device are supported.
  • Page 37 Playing the next/previous track Quickly swipe the control panel horizontally. Gesture Function Plays the next track in the playlist + HOLD Skips track continuously forward Plays the previous track in the playlist + HOLD Skips tracks continuously backward PXC 550 | 35...

  • Page 38: Making Calls Using The Pxc 550 Headphones

    Accepting/rejecting/ending a call When you receive a call, you hear the ring tone from the PXC 550 and an LED flashes white 3 times every 2 seconds. If you listen to music when you receive a call, the music is paused until you end the call.
  • Page 39 HOLD Rejects an incoming HOLD call and keep holding the held call While on call, you can mute or unmute the microphone using the following gestures. Gesture Function Puts the microphone on mute Unmutes the microphone PXC 550 | 37...
  • Page 40 Tap and hold the touch control panel for a second. Press Function Voice prompt Transfers a call from the headphones to the smartphone Transfers a call from the smartphone to the headphones 38 | PXC 550...

  • Page 41: Voice Control Functions

    Swipe backward and hold on the touch control panel. Press Function Voice prompt + HOLD Starts voice dialing “voice dial“ + HOLD Stops voice dialing “call ended“ Say your voice command, such as “Call Jane“. The Bluetooth smartphone dials the phone number of Jane. PXC 550 | 39...

  • Page 42: Using The Audio Cable

    Optionally, you can answer/end calls or play/pause music by pressing the push- to-talk button of the provided audio cable. Using the PXC 550 on flight mode Insert the 2.5 mm jack plug into the audio input of the headphones. The Bluetooth connection is disabled.
  • Page 43 PA announcement. Typically, the PA announcement is much louder than the volume of the IFE. After the announcement is made, the volume of the headphones remains low and can be increased only by adjusting the volume from the IFE. PXC 550 | 41...

  • Page 44: Care And Maintenance

    Replacing the ear pads For reasons of hygiene, you should replace the ear pads from time to time. Spare ear pads are available from your local Sennheiser partner. Lightly pull the ear pad away from ear cup until it is detached.

  • Page 45: Storage And Handling

    Updating the software Using the Sennheiser Updater You can update the software of your headphones by using the free “Sennheiser Updater” PC software. Download the “Sennheiser Updater” from www.sennhe- iser.com/cco/software.

  • Page 46: Resetting To Default Factory Settings

    Resetting to default factory settings CAUTION Loss of all settings! If you reset the PXC 550 to the factory default settings, all of your personal settings will be deleted. If necessary, write down your settings in order to be able to recreate them after the reset.

  • Page 47: Replacing/Removing The Rechargeable Battery

    Contact your Sennheiser service center if the rechargeable battery needs to be replaced or removed. To find a Sennheiser service partner in your country, visit www.sennheiser.com. Outside the warranty period, the rechargeable batteries may be replaced or re- moved by any qualified service center in an appropriate manner.

  • Page 48: Troubleshooting

    Switch the Bluetooth on cannot detect my headphones Can’t hear the Voice prompt is Activate the voice prompt operational deactivated from the option from the Sennheiser voice prompts Sennheiser CapTune CapTune app specified in this instruction manual 46 | PXC 550...
  • Page 49 NFC. If you encounter a problem that is not listed in the table, or if the solutions pro- vided do not work, please contact an authorized Sennheiser service partner for assistance. To find a Sennheiser service partner in your country, visit www.sennheiser.com.

  • Page 50: Clearing The Pair Settings

    You hear the voice prompt ”connected” if you are back within the Bluetooth transmission range and a LED flashes white 3 times. Restarting or resetting the PXC 550 headphones If something isn’t working right, try restarting or resetting your headphones.

  • Page 51: Specifications

    Specifications Specifications PXC 550 Ear coupling around Frequency response 17 Hz - 23 kHz Transducer principle dynamic, closed Sound pressure level (SPL) 110 dB (passive: 1 kHz/ 1 V Impedance active mode: 490 passive mode: 49 THD (1 kHz, 100 dB SPL) <...

  • Page 52: Trademarks

    The Bluetooth name and the Bluetooth trademarks are owned by Bluetooth SIG, Inc. Sennheiser electronic GmbH & Co. KG uses this brand under license. The aptX mark and the aptX logo are trademarks of CSR plc or one of its group companies and may be registered in one or more jurisdictions.
  • Page 53 Content PXC 550 | 51...
  • Page 54 Sennheiser electronic GmbH & Co. KG Am Labor 1, 30900 Wedemark, Germany www.sennheiser.com Publ. 12/15, A01...

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