Setting Mute Alert; Activating The Lncc Feature - Avaya 9601 Using Manual

About Features

Setting mute alert

About this task
You can use the mute alert feature to get an alert if you start to speak while you have put your
phone on mute. You can select any of the following alerts:
• Audible: If you put a call on mute and start speaking, the deskphone produces a beep after 15
seconds to notify that you have muted your phone.
• Visual: If you put a call on mute and start speaking, the phones displays the Phone on mute
message after 15 seconds on the phone status line.
• Both: Combines the actions and options of both audible and visual alerting.
If the mute alert feature is active and you put a call on mute, the phone displays the Mute Alert
on status on one of the call appearance lines. You can press the line to deactivate the mute alert
feature.
Procedure
1. Press Avaya Menu.
2. Select Options & Settings.
3. Press Select or OK.
4. Select Call Settings.
5. Press Select or OK.
6. Select Mute Alerting.
7. Press Change or OK to toggle between the choices: None, Audible, Visible, and Both.
8. Press Save.

Activating the LNCC feature

About this task
If you are on a call and do not want to be disturbed from subsequent incoming calls, you can use the
Limit Number of Concurrent Calls (LNCC) feature. The LNCC feature controls the number of
concurrent incoming calls. If you get an incoming call when your LNCC feature is active and you are
already on an active call, the caller gets the busy tone. Thus, the caller does not wrongly assume
that you are not at the desk when you do not answer the call or the call is send to a coverage. If the
Busy Station Call Log feature is enabled, the deskphone saves this incoming call as a missed call in
the call log.
If you activated the Limit Number of Concurrent Calls (LNCC) feature in the edit dialing mode, and
you start dialing a number when at the same time your deskphone receives a call, the deskphone
presents this call to you instead of logging the call.
Using Avaya 9601 IP Deskphone SIP
72
Comments? infodev@avaya.com
June 2014