Making A Priority Call; Interrupting A Call With A Whisper Page - Avaya 9601 Using Manual

Making a priority call

About this task
Use the Priority Calling feature to provide a special type of call alerting between internal telephone
users, including the attendant. The called party hears a distinctive ringing when the calling party
uses Priority Calling.
Procedure
1. Before dialing, scroll right from the Phone screen to gain access to the Features screen.
2. If necessary, scroll down to Priority Call and press OK or just press the corresponding line
button.
3. Enter the extension you want to call.
4. Press Enter or OK to immediately start dialing the priority call to that extension, where the
call appearance will show the incoming call as a priority call.

Interrupting a call with a whisper page

About this task
Use the Whisper Page feature to interrupt or "barge in" on another user's call and make an
announcement. This feature is unique because only the person on the paged extension can hear
the page. Other parties on the call cannot hear the page, and the person who makes the page
cannot hear anyone on the call. If the paged user has a display telephone, the paged user can see
your caller ID. For example, users A and B are on a call. You have an urgent message for user A
and make a whisper page. All three users hear the tone that signals the page, but only user A hears
the page itself. You cannot hear user B.
Procedure
1. Scroll right from the Phone screen to gain access to the Features screen.
2. If necessary, scroll down to Whisper Page and press OK or just press the corresponding line
button.
3. Enter the extension you want to call.
4. Press Enter or OK to immediately start dialing and deliver your message when the person
you called answers.
June 2014
Comments? infodev@avaya.com
Making a priority call
Using Avaya 9601 IP Deskphone SIP
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