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Appendix A Troubleshooting
1. Problem Solving
l WL2400 cannot be found by either Plug'n'Play or WLU
Probable Causes & Solution:
a.
The WL2400 is not properly inserted into the ISA slot.
b. In a non-Plug'n'Play environment, you did not start any Plug'n'Play emulation
program, such as CM, WLJMP.
WL2400.
l WL3501 cannot work properly
Probable Causes & Solution:
a.
Insert the PCMCIA adapter into Notebook's slot again. A beep should be heard
if the adapter is properly inserted.
b. Check the I/O cable that connects the RF module and the PCMCIA adapter. The
power LED should be turn on if the cable is properly connected.
c.
In a non-Windows 95 environment, make sure a PCMCIA card service driver
installed in your computer. Check Sec. 3-2 Hardware Installation for WL2400.
l WL2400/WL3501 station cannot communicate with computer in the Ethernet when
the Infrastructure mode is configured.
Probable Causes & Solution:
a.
Make sure the WAP-1000 which the station associated with is powered on.
b. Make sure the station is configured with the same operating radio channel as the
WAP-1000.
c.
Start the Site Survey Utility to make sure the operating radio channel is in good
quality. Otherwise, change the WAP-1000 and all the stations within the BSS to
another radio channel.
d. Make sure the station is configured with the same security option with the WAP-
1000, either turn off or turn on with the same security key.
e.
Make sure the BSS ID is the same as the WAP-1000 for a roaming disabled station,
or the ESS ID is the same as the WAP-1000 for a roaming enabled station.
2. How to obtain further support
a.
Use the "maintenance" function in the WAP-1000 Web Management to e-mail your
question to Planet.
b. Direct your questions to support@planet.com.tw
Check Sec. 3-1 Hardware installation for
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