Standard 250-Sheet Tray/Optional 250-Sheet Feeder Multi-Feed Jam - Dell 2155cn User Manual

Multifunction color printer
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Action
1
Ensure the fuser is installed correctly.
Does this solve your problem?

Standard 250-Sheet Tray/Optional 250-Sheet Feeder Multi-feed Jam

Action
1
Ensure that the tray is properly inserted.
Does this solve your problem?
2
Load coated paper one sheet at a time.
Does this solve your problem?
3
Use print media that is not damp.
Does this solve your problem?
4
Fan the print media.
Does this solve your problem?
5
Wipe the retard roller in the tray where the multi-
feed occurred with a cloth moistened with water.
Does this solve your problem?
SSF Multi-feed Jam
1
Ensure the media type you are using.
If using coated paper, go to action 2.
If using other type of print media, go to action 3.
2
Load coated paper one sheet at a time.
Does this solve your problem?
3
Use print media that is not damp.
Does this solve your problem?
D E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY
718
Troubleshooting Guide
Downloaded from ManualsPrinter.com Manuals
FILE LOCATION: C:\Users\fxstdpc-
Yes
No
The task is
Contact Dell.
complete.
Yes
No
The task is
If using coated
complete.
paper, go to
action 2.
If using other
type of print
media, go to
action 3.
The task is
Go to action 4.
complete.
The task is
Go to action 4.
complete.
The task is
Go to action 5.
complete.
The task is
Contact Dell.
complete.
-
-
The task is
Go to action 4.
complete.
The task is
Go to action 4.
complete.

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