The Entire Output Is Blank - Dell 2155cn User Manual

admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm
Action
3 Replace the PHD unit if you have a spare unit.
Replace the PHD unit. See "Replacing the
a
Print Head Device (PHD) Unit" and
"Installing a PHD Unit."
After you replace the PHD unit, click Chart
b
Print on the Diagnosis tab.
Click the Pitch Configuration Chart button.
c
The Pitch Configuration Chart is printed.
Does this solve your problem?

The entire output is blank

Action
1 The toner cartridges may be low or need to be
replaced. Confirm the amount of toner left in
each toner cartridge.
Check the toner level in the Status tab in the
a
Status Monitor.
Replace the toner cartridges as necessary.
b
Does this solve your problem?
2 If you are using non-Dell brand toner cartridges,
disable the Non-Dell Toner option.
Launch the Tool Box, and click Non-Dell
a
Toner on the Printer Maintenance tab.
Ensure that the On check box is not selected.
b
Does this solve your problem?
D E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY
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Troubleshooting Guide
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Yes No
The task is Contact Dell.
complete.
Yes No
The task is Go to action 2.
complete.
The task is Go to action 3.
complete.