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Service Manual
RF201A Active Smart
USA
Refrigerator Freezer
819091D

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Table of Contents
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Summary of Contents for Fisher & Paykel RF201A

  • Page 1 Service Manual RF201A Active Smart Refrigerator Freezer 819091D...
  • Page 2 819091D...
  • Page 3 819091D MARCH 2009 The specifications and servicing procedures outlined in this manual are subject to change without notice. Fisher & Paykel Appliances 5800 Skylab Road Huntington Beach CA 92647 Telephone: 888 936 7872 COPYRIGHT © FISHER & PAYKEL LTD 2007 - ALL RIGHTS RESERVED...
  • Page 4: Table Of Contents

    819091D CONTENTS SPECIFICATIONS ........................8 CABINET SPECIFICATIONS ....................8 COMPRESSOR SPECIFICATIONS ..................8 ELECTRICAL SPECIFICATIONS..................8 MODEL NUMBER IDENTIFICATION................... 9 SERVICING REQUIREMENTS ....................10 SPECIALISED SERVICE TOOLS ..................10 Static Strap .............................10 Interface Pen Mk 2.........................10 HEALTH & SAFETY ......................10 Good Work Practices ........................10 Environmental Health And Safety ....................10 Good Practice And Safety......................10...
  • Page 5 819091D DISPLAY INTERFACE....................... 26 DISPLAY INTERFACE (BUTTON DESCRIPTIONS – Products Before January 2009) .. 26 DISPLAY INTERFACE (BUTTON DESCRIPTIONS – Products After January 2009) ..26 DISPLAY FUNCTIONAL SCHEMATIC ................27 DISPLAY INTERFACE FEATURES (Products Before January 2009)......28 DISPLAY INTERFACE FEATURES (Products After January 2009)........ 28 FEATURES (Products Before January 2009)..............
  • Page 6 819091D INPUT / OUTPUT STATUS ......................43 FAULT HISTORY......................... 43 TO MANUALLY FORCE A DEFROST ................43 LCD DISPLAY........................43 TO MANUALLY FORCE THE ICEMAKER ................. 44 DATA DOWNLOAD ......................44 WATER DISPENSER ......................45 10.1 PRESSURE DISPENSING PAD..................45 10.2 INITIAL USE ........................
  • Page 7 819091D 12.4.15 Removal Of The FC Sensor .................... 57 12.4.16 Icemaker Unit Replacement .................... 57 12.4.17 Replacing Flapper Element..................... 57 12.4.18 Refitting Icemaker......................58 12.4.19 Icemaker Temperature Sensor Replacement..............58 12.4.20 Water Valve Replacement....................58 12.4.21 Replacement Of Low Ambient Heater................59 12.4.22 Replacement Of Interior Lamp ..................
  • Page 8: Specifications

    819091D SPECIFICATIONS CABINET SPECIFICATIONS RF201A DIMENSIONS Height 70 inches Depth 28 ¾ inches Width 35 ½ inches CAPACITY GROSS VOLUME Provision Compartment 14.1 cu.ft. Freezer Compartment 4.13 cu.ft. TOTAL 18.25 cu.ft. ELECTRONICS Display Module Part No. 814857P Power/Control Module Part No. 817859P Module/Inverter Part No.
  • Page 9: Model Number Identification

    819091D MODEL NUMBER IDENTIFICATION Product Cubic French Designer Ice & Colour Iteration Brand Market Type Capacity Doors Handles Water M = Iridium of cabinet X = S/S EZKLEEN 201 = 20 cubic feet Refrigerator PRODUCT TYPE Cubic Capacity French Door & Drawer Designer Handles Ice &...
  • Page 10: Servicing Requirements

    819091D SERVICING REQUIREMENTS SPECIALISED SERVICE TOOLS For the servicing of this product, specialised tools are needed. Static Strap To be used as ESD protection when replacing the console board. Interface Pen Mk 2 Used to retrieve and download data from the electronic control module along with the diagnostic programme on a laptop.
  • Page 11: Installation Instructions

    819091D INSTALLATION INSTRUCTIONS LEVELLING COMPONENTS Front and rear rollers are fitted ex factory. Cabinet levelling can be done by adjustment of the front roller-levelling wheel fitted ex factory. See diagram 4.1B Weight should be lifted off cabinet for ease of adjustment. CURRENT TYPE Diagram A (Rear Roller) Diagram B (Front Leveller &...
  • Page 12: Levelling The Cabinet

    819091D LEVELLING THE CABINET The word 'level' is somewhat of a misnomer, as a 'spirit level' need not be used to set the appliance level. It is preferable to have the appliance level in appearance where both doors will close with the aid of the door closing components.
  • Page 13: Theory Of Operation

    819091D THEORY OF OPERATION TERMS CABINET WRAP Pre-painted steel. LINER A one piece vacuum formed ABS liner with a plug-in divider. DIVIDER PARTITION Injected moulding of HIPS, with two outer injected moulded housings, and an insulated ducted moulded polystyrene inner core. FAN MOTORS DC 12 volt brushless variable speed fan motors for air circulation in both 1 x FC and 1 x PC compartments.
  • Page 14: Defrost Cycle

    819091D DEFROST CYCLE The following table outlines the defrost cycle of an Active Smart refrigerator. Defrost Cycle of the Active Smart Refrigerator (With Fin On Tube Evaporator) Compressor Defrost element Defrost element Compressor Both PC & FC turns off turns on turns off turns on fans turn on...
  • Page 15: The Refrigeration Cycle

    819091D THE REFRIGERATION CYCLE The compressor discharges high pressure, high temperature gas into the back panel condenser circuit first, returning via the oil cooler in the compressor and entering the side condenser in the cabinet by way of the base tube. This tube runs from the compressor compartment forward to the front bottom edge of the cabinet, returning down the left hand side to be connected to the left hand side condenser coil (viewed from the rear of the cabinet).
  • Page 16: Servicing Features

    819091D SERVICING FEATURES Condensate Disposal During the defrost cycle, which is electronically timed and controlled, live frost is melted off the evaporator by means of heat from the defrost element. Condensate from the evaporator defrosting drops into a collection trough, which has an outlet hole in the centre of the liner. A tube then allows the condensate to flow into a water evaporation tray above the compressor.
  • Page 17: Internal Condenser

    819091D Internal Condenser The internal condenser is made in three sections (see circuit diagram below). One third of the condenser is attached to the back panel, and the other parts are attached to the inside of the right and left sides of the cabinet wrapper (as viewed from the back) all being foamed into place.
  • Page 18: Condenser Layout Rf210A

    819091D Condenser Layout RF610A, RF540A, RF201A CONDENSER WITH TUBE CROSS RAIL Note: No oil cooler compressor, used Back panel condenser to Base tube heater ALL BRAZED CONDENSER JOINTS ARE EXTERNAL IN UNIT COMPARTMENT...
  • Page 19: Compressor Compartment Layout

    819091D Compressor Compartment Layout The diagrams below will assist in identifying the various pipes within the compressor compartment. They should be read in conjunction with the full system diagram (See Diagram 0). Service tube (process pipe) Suction line Discharge line into water evaporator tray. Water evaporator to condenser back panel Back panel to base tube Capillary tube...
  • Page 20 819091D “B” DIVIDER PARTITION...
  • Page 21: Electronics Section

    819091D ELECTRONICS SECTION DIAGRAMMATIC OVERVIEW FUNCTION DESCRIPTION The electronic system consists of several parts: Power / control module, display module, compressor, defrost heater, ambient heater, produce compartment fan, freezer compartment fan, light, temperature sensors and door sensors. The purpose of the Power / Control module is to turn on the compressor, which cools the evaporator, then to use the fans to efficiently cool the compartments.
  • Page 22: Thermal Fuse

    819091D defrost history, the number of door openings, and the compressor run time are used to determine the interval between defrosting. The typical time interval for defrosts is between 12 hours and 1 day. However it can be as short as 3 hours or as long as 70.8 hours depending on the usage and environment. Thermal Fuse There are two thermal fuses mounted in the wiring harness of the defrost element, having a tripping temperature of 160...
  • Page 23: Pc / Fc Fans

    819091D PC / FC Fans There are two 12 Volt DC electrically commutated motors (ECMs). They provide the required cooling power to both compartments. The motor speeds are controlled using a pulse width modulating (PWM) technique. The power / control module controls the on/off of the compressor, and the fans. The speed of the FC fan is set and the speed of the PC fan is regulated using pulse width modulation.
  • Page 24: Lights (Pc & Fc)

    819091D Lights (PC & FC) Two 12 volt, 10 watt halogen lamp are used in the PC and one in the FC. To prevent overheating, the lamp is turned off after 5 minutes of the door being left open. The power / control module controls this. NOTE: It is important that the lamp pins are tight in the lamp socket.
  • Page 25 819091D THERMISTOR SENSOR RESISTANCE TABLE TEMPERATURE RESISTANCE ° C °F (K Ohms ±5%) -30.0 -22.0 25.17 -25.0 -13.0 19.43 -20.0 -4.0 15.13 -15.0 11.88 -10.0 14.0 9.392 -5.0 23.0 7.481 32.0 6.000 41.0 4.844 10.0 50.0 3.935 15.0 59.0 3.217 20.0 68.0 2.644...
  • Page 26: Display Interface

    819091D PLEASE NOTE THERE HAVE BEEN SEVERAL CHANGES TO THE DISPLAY INTERFACE, REFER TO “PRODUCTS BEFORE JANUARY 2009” OR “PRODUCTS AFTER JANUARY 2009” FOR CORRECT INFORMATION. DISPLAY INTERFACE DISPLAY INTERFACE (BUTTON DESCRIPTIONS) For Products produced before January 2009 DOWN MEASURED FILL MENU Measured Fill The MEASURED FILL key enables you to select the amount of water to be dispensed.
  • Page 27: Display Functional Schematic

    819091D DISPLAY INTERFACE (BUTTON DESCRIPTIONS) For Products produced after January 2009 LOCK DOWN MENU Menu The MENU key allows you to scroll through the main menu options (Chill, Temperature, Ice and Settings) Arrow Keys The ARROW keys are used to scroll through the settings of each function. Menu The LOCK key enables and disables the water dispenser and all the buttons.
  • Page 28: Display Interface Features (Products Before January 2009)

    819091D DISPLAY INTERFACE FEATURES (Products Before January 2009) • Icemaker on/off. • Bottle chill mode – 10, 15, 20, 25, 30 minute timer with alarm. • Freezer chill mode – nominated freeze time at lower temperature set point. • Water dispensing. •...
  • Page 29: Bottle Chill Mode

    819091D 7.6.3 Bottle Chill Mode Bottle Chill allows the customer to put a bottle in the freezer for a designated amount of time. When that amount of time has elapsed an alarm will sound telling the customer to take the bottle out of the FC.
  • Page 30: Key Silent Mode

    819091D 7.6.7 Key Silent Mode When in this mode, the beeper does not operate when the buttons on the keypad are pressed.. Note: Faults, Bottle chill, & the door will still alarm when the refrigerator is set on key silent mode. Indicates the product is in Key Silent Mode.
  • Page 31: Water Dispensing

    819091D FREEZER, then use the UP key until this icon appears. Use the UP key to select the time in minutes. Once selected, the alarm count down will commence. 7.7.4 Water Dispensing This icon will animate when the water is being dispensed. 7.7.5 Sabbath Mode When in this mode, the alarms are deactivated and the interior...
  • Page 32: Icemaker

    819091D ICEMAKER Ice Production The icemaker comes out of the factory defaulted to off. To turn the icemaker on, press the MENU key and continue pressing the key until the ICE option has been scrolled to. Press the UP and DOWN keys to turn the icemaker on or off. When the cubes are frozen, the icemaker motor will turn the ice cube tray and twist the tray causing the ice cubes to dislodge and fall out of the tray.
  • Page 33: Safety First

    819091D Bin in position Bin lever – senses if there is a bin in position or not. If there is no bin, lever will be in the down position as shown. Bin full of Ice Lever sensing if ice bin is full.
  • Page 34: Key Presses (Products Before January 2009)

    819091D KEY PRESSES (Products before JANUARY 2009) To activate any mode, certain combinations of key presses are required. The key-presses are as follows. Key presses used by the service technician are those shown shaded. Function Key Presses Action Press Time Key Silent Mode Menu On/Off...
  • Page 35: Temperature Settings

    819091D 7.11 TEMPERATURE SETTINGS PC Setting 32.9 33.8 34.7 35.6 37.4 39.2 41.0 42.8 44.6 46.4 Colder Warmer FC Setting -5.8 -5.8 -3.1 -1.3 Colder Warmer Default factory settings are 37.4 F for the provision compartment and 0 F for the freezer compartment. Note: Crowbar setting for the PC is 28.4 F and for the FC is –14.8 Temperatures shown are average...
  • Page 36 819091D Fault Code 4 Reason: The resistance of all the temperature sensors are outside the normal range. (< 660 Ohms) Primary Action: Check the 6-way RAST connector at the power module. Secondary Action: Re-terminate the 6-way RAST connector. Tertiary Action: Replace the power module.
  • Page 37 819091D Fault Code 15 Reason: The PC fan is drawing less current than is expected. Either the wiring is open circuit or the fan is faulty. Primary Action: Check the PC fan wiring and connections at both the fan and the power module. Secondary Action: Check the fan.
  • Page 38 819091D Fault Code 26 Reason: Icemaker motor timed out Primary Action: The icemaker gearbox is not returning to the start position and ends signal to controller. Secondary Action: Check the gearbox, and if faulty, replace. Fault Code 27 Reason: Icemaker motor current high. Primary Action: Check motor for obstruction.
  • Page 39: Fault Codes

    819091D 7.15 FAULT CODES If a fault has occurred relating to the display board, the fault code will show on the display just like any other fault. Note: There will be no alarm/beeping if these faults occur. Fault Code No display signal received (shorted or broken wire) No display signal received (shorted or broken wire) clock or data line.
  • Page 40: Testing Icemaker Sensor

    819091D 7.16 TESTING ICEMAKER SENSOR The icemaker sensor is located on the bottom of the ice cube tray. The testing is carried out at the power module. Icemaker sensor located under insulated pad. Sensor Insulation. • Disconnect the refrigerator from the power supply. Remove the power module from the product.
  • Page 41: Diagnostic Modes

    819091D DIAGNOSTIC MODES To enter diagnostic modes, press and hold the MENU button, then press the UP button for 4 seconds. The PC temperature will be displayed on the LCD as shown in Diagram A. The actual temperature of the PC is shown.
  • Page 42 819091D Input/Output Status Press the UP key once more – Input/Output status. IO shown indicates the product is in input/output status. The LCDs that are highlighted indicate what components are on. Note: When the PC door is opened, the backlight will turn off. The LCD for the FC or PC door will come on when either door is opened.
  • Page 43: Input / Output Status

    819091D INPUT / OUTPUT STATUS To enter input / output status: Press and hold the MENU button, then press the UP button for 4 seconds. This enters the Diagnostic mode. Press the UP button three times. The current input /output status will be displayed. If a device is on or a door is open, the respective LCD will be on.
  • Page 44: To Manually Force The Icemaker

    819091D However, if the door is left open for 5 minutes, the interior light will turn off and the alarm will sound. At this point the display will start working and all functions will be operative. TO MANUALLY FORCE THE ICEMAKER (Products before January 2009) Press and hold down the MEASURED FILL + UP + DOWN buttons for 4 seconds.
  • Page 45: Water Dispenser

    819091D WATER DISPENSER 10.1 PRESSURE DISPENSING PAD This pad is located at the rear of the dispensing area, and is used to dispense water. Water can be dispensed using a measured fill option on the display, or free flow. The display will light up and the water fill icon will appear when the water is dispensed.
  • Page 46: To Reset The Filter Icon

    819091D 10.7 TO RESET THE FILTER ICON Press the UP + LOCK button for 4 seconds to reset the “Filter monitor”. Note: Do not reset the monitor before the filter is changed, or monitoring will be inaccurate. 10.8 TO DISABLE THE FILTER ALARM (Products before January 2009) Disable the alarm if no filter is to be fitted.
  • Page 47: Variable Capacity Compressor

    819091D VARIABLE CAPACITY COMPRESSOR The compressor is turned on when cooling is required. It is switched by the power/control module sending a low voltage frequency signal to the inverter. The refrigerator is fitted with a variable capacity compressor (VCC). This improves energy efficiency and maintains a more stable temperature in both the provision compartment and the freezer compartment.
  • Page 48: Short Circuit Protection

    819091D Short Circuit Protection In a case where a short circuit occurs, (eg; motor winding damage, connection faults etc), the same current limiting control is actuated to reduce further damage. In the case of a major failure, a fuse within the inverter will break the current supplied to the control.
  • Page 49: Servicing Procedures

    819091D SERVICING PROCEDURES 12.1 SAFETY CONSIDERATIONS CAUTION ALL TERMINALS AND INTERNAL PARTS SHOULD BE TREATED AS ALIVE. ALL SERVICING SHOULD BE CARRIED OUT WITH THE REFRIGERATOR DISCONNECTED FROM THE POWER SUPPLY. Before servicing this appliance, your body should be at the same voltage potential. An antistatic wrist strap must be used when handling electronic components.
  • Page 50: Door And Door Gasket

    819091D 12.3 DOOR AND DOOR GASKET Door Gasket - (Integral) Integrally foamed doors with the outer door panel and inner door liner foamed as one unit are becoming more common for manufacturers. This means that only the door gasket can be replaced as a separate part. All replacement doors are supplied minus the door gasket.
  • Page 51: Component Removal & Replacement

    819091D 12.4 COMPONENT REMOVAL & REPLACEMENT 12.4.1 Removal Of Power/Control Module Located in the unit compartment on the right hand side and held in place by 2 self-tapping screws. Unplug the refrigerator from the outlet socket. Remove the cover mounting screw and remove the cover. Remove the screw holding the module to the unit compartment.
  • Page 52: Removal Of Pc Fan Motor

    819091D 12.4.4 Removal Of PC Fan Motor Unplug the refrigerator from the outlet socket. Remove all the PC shelving. Unclip the PC air duct cover but do not remove. Remove the polystyrene duct cover insulation. Turn the PC cover to expose the back of the cover. Remove the PC sensor from the cover and remove the cover.
  • Page 53: Water Dispensing Pad Replacement

    819091D Step 2 Locating pins Two locating pins on the base of the front panel hold the housing at the bottom. Note: The housing cannot be removed as wiring looms prevent the housing being removed. Step 3 Disconnect the RAST connectors from the module. Pull the two bottom tabs forward.
  • Page 54: Removing Water Tank

    819091D 12.4.8 Removing Water Tank • Turn the water off at source. • Remove all shelves. • Remove the PC duct cover and PC Sensor from duct cover • Unclip the water reservoir cover from the cabinet liner. • The reservoir is removed by sliding a flat bladed plastic putty knife or spatula on top of the tank, and with a folding motion of the spatula, lever the tank lip from the LH side to the RH side until clip is lifted from liner and the tank is removed.
  • Page 55: Defrost Heating Element

    819091D Diagram E 12.4.10 Defrost Heating Element Unplug the refrigerator form the outlet socket. Remove all the bins from the freezer and remove the FC drawer. Remove the FC cover by removing two screws. Removal of the icemaker will make removal of the FC cover easier.
  • Page 56: Refitting Of The Fc Drawer

    819091D Push Locking Tab in to release bracket from slide. Locking Tab 12.4.14 Refitting Of The FC Drawer There are two locating tabs on the drawer that are required to be fitted first. (Refer Photo 0) Step 1 Step 2 Align the rear locating tab into the slot as shown in step 1.
  • Page 57: Removal Of The Fc Sensor

    819091D 12.4.15 Removal Of The FC Sensor Unplug the refrigerator from the outlet socket. Remove all bins/trays from the freezer and remove the FC drawer. Remove the FC cover by removing two screws. Removal of the icemaker will make removal of the FC cover easier.
  • Page 58: Refitting Icemaker

    819091D Remove the flapper off the bottom hinge and turn over to expose the bottom of the flapper. Slide the element forward. Note: The element is taped onto the steel insert and may offer some resistance. Care should be taken not to damage the insert or the product. Refer Photo 12.4.13.4 Pull element enough to expose Molex connector.
  • Page 59: Replacement Of Low Ambient Heater

    819091D 12.4.21 Replacement Of Low Ambient Heater This element is mounted in the return grill of the divider and is not replaceable. A replacement element can be fitted onto the rear of the air duct. It is of the blanket wire type on an aluminium tape stuck to the grill itself. Disconnect the refrigerator from the power supply.
  • Page 60: Block/Edge Connectors

    819091D 12.4.24 Block/Edge Connectors Should a connector need replacement, it is important that the wiring connections be kept in the correct order to the connector. The wiring harness uses one colour of wire throughout all circuits. The circuit wiring should be traced with the aid of a multimeter before a connection is made.
  • Page 61 819091D 881593 MOLEX PLUG MALE 51138-0200 881594 MOLEX RETAINER 51140-0205 881588 STOCKO 9290-02-AB01-000-960 (Mains cord) 881599 STOCKO 9290-02-BA01-000-960 (Defrost Heater) 881600 STOCKO 9290-02-EE01-000-960 (Run Capacitor) Note that in the part names of these connectors, the -02- refers to it being a 2 way connector, and the -AB01- (for example) refers to the coding of the connector.
  • Page 62: Active Smart Pc/Fc Fan Motor Tester

    819091D 12.5 ACTIVE SMART PC/FC FAN MOTOR TESTER Testing a PC or FC fan motor with a multi meter is not possible, due to the electronics contained within the motor. The simple way to test a fan motor is to apply a DC voltage with a 9 volt battery. A test lead can be made up as shown below that will test motors fitted with either the earlier Mini Mate-N-Lok plug or the later Molex plug.
  • Page 63 819091D How to use the In-line Pressure Gauge: Step 1: Cut and connect the pipe circuit to be tested to the in-line pressure gauge and braze this joint. Step 2: At the other end of the pipe circuit being tested, crimp off the pipe with crimp off pliers and braze this end off to totally seal the circuit.
  • Page 64: Transporting Of Refrigerators

    819091D 12.7 TRANSPORTING OF REFRIGERATORS (Internal Condenser models fitted with D series compressors) Cabinets fitted with D Series compressors have the suction line coupling directly connected to the compressor by means of a spinning type coupling (Harness Direct Coupling D series) within the shell of the compressor. It is not recommended to lay the cabinet on is back or its side.
  • Page 65: Evaporator Replacement

    819091D 12.8 EVAPORATOR REPLACEMENT The evaporator is located in the FC compartment mounted on the back wall on its own carrier, with a grill covering a fan motor, which is housed in the front cover. Having determined that the evaporator needs replacing: Disconnect the refrigerator from the power supply.
  • Page 66 819091D COMPRESSOR PIPING LAYOUT WITHOUT OIL COOLER Service tube (process pipe) Suction line Discharge line into water evaporator tray. Water evaporator to condenser back panel Back panel to base tube Capillary tube Filter dryer External joints from internal condenser circuit.
  • Page 67: Fault Finding

    819091D FAULT FINDING 13.1 COMPRESSOR WON'T START - DEAD Checks to be carried out: Check the fuse and power outlet. Check that there is the correct voltage from the power module to the compressor. Continuity test the 3 pin plug, terminal block and the harness to the compressor. Check the compressor windings (6.40 Ω).
  • Page 68: Wiring Diagram

    819091D WIRING DIAGRAM Ω...
  • Page 69: Service Reference

    819091D SERVICE REFERENCE 15.1 SERVICE REFERENCE PROBLEM Possible Causes What To Do PC Too Cold Cold Crispers Ambient heater open Check I/O Fault Log circuit Check continuity of element using multimeter. Ice In Crispers PC fan fitted upside down Fan hub with label on to be facing PC PC fan not going Check I/O Fault Log Check voltage to plug, check wiring polarity...
  • Page 70 819091D PROBLEM Possible Causes What To Do Total Compartment PC duct blocked Defrost evaporator chassis Warm Check for door seal Evaporator ice up Check defrost element, check continuity Check door seal / door left open No refrigeration Does cabinet run? If no check power supplies. If yes check refrigeration system If running, check for live frost/fully flooded evaporator.
  • Page 71 819091D PROBLEM Possible Causes What To Do Total Cabinet Too Warm No refrigeration Is the compressor running? If no check power supplies. If yes check refrigeration system. If running, check for live frost/fully flooded evaporator. If not, check for leak. Compressor is not running, check power / control module voltage outputs.
  • Page 72 819091D PROBLEM Possible Causes What To Do No Display Lights Power/control module Check harness and plugs on module harness at both no power ends Check wiring connections on display board Refrigerant Noise Popping farting Capillary may not be fitted into evaporator causing vibration.
  • Page 73 819091D PROBLEM Possible Causes What To Do Water Won’t Stop Running Dispenser Are there any fault codes displayed Water Valve Is the water valve energised Icemaker Is the water valve jammed open? Is the water turned on? Water won’t stop running Not Producing Any Icemaker...
  • Page 74: Fault Finding Flow Chart - Servicing

    819091D FAULT FINDING FLOW CHART - SERVICING 16.1 Refrigerator Not Operating 16.2 No Power To Power/Control Module And/Or Display Module 16.3 PC/FC Warm 16.4 FC Too Cold – PC Too Warm 16.5 PC Too Cold 16.6 Ice/Condensation Forming 16.7 No Light 16.8 Door Switch Not Operating 16.9...
  • Page 75: Refrigerator Not Operating

    819091D 16.1 REFRIGERATOR NOT OPERATING Is there power to the Check house refrigerator? outlet socket. Does the Is there LCD display power to the Refer to Section indicate a power/control module? fault code Repair or replace faulty components Repair or replace faulty components.
  • Page 76: Power To Power/Control Module And/Or Display Module

    819091D 16.2 POWER TO POWER/CONTROL MODULE AND/OR DISPLAY MODULE Is there power to the Is there Fault in house refrigerator? power to the wiring. (PC light & house outlet LCD Display) socket? Is continuity of power cable and Repair or replace all harness faulty components.
  • Page 77: Pc/Fc Warm

    819091D 16.3 PC/FC WARM Adjust temperature temperature settings. settings Advise customer correct? product OK. Does the compressor run? Refer to Section 0 Does the LCD display Refer to Section 0 Repair or replace indicate a faulty components fault code temperatures Is Smart Tool of contents of download...
  • Page 78: Fc Too Cold - Pc Too Warm

    819091D 16.4 FC TOO COLD – PC TOO WARM Does the LCD Display Refer to Section 0 Repair or replace indicate a fault code? faulty components Adjust temperature temperature Clear ice & check settings. settings for causes. Advise customer correct? product OK Do download Is Smart Tool...
  • Page 79: Pc Too Cold

    819091D 16.5 PC TOO COLD Does the LCD display Refer to Section Repair or replace indicate a faulty components code? fault Adjust temperature temperature Advise customer settings. settings temperatures are Advise customer correct? product OK. Is Smart Tool Are recorded Are actual download temperatures...
  • Page 80: Ice/Condensation Forming

    819091D 16.6 ICE/CONDENSATION FORMING Are the door Check connections Repair or replace gaskets at module, if Ok faulty components sealing replace controller correctly? Check Flapper Is the Element resistance resistance. Replace Flapper Does frost element. Is Smart Tool pattern on data evaporator indicate available?
  • Page 81: No Light

    819091D 16.7 NO LIGHT Does the Check power LCD Display supply. light up? Check is light Replace faulty bulb OK? component. Are all connections Repair. Refer to Repair/replace Section faulty component Replace power/control module.
  • Page 82: Door Switch Not Operating

    819091D 16.8 DOOR SWITCH NOT OPERATING Switch product off and then on at power outlet to remove from any special modes. If available, a Smart Tool data download will verify door switch Place diagnostics into failures by very high door open input/output mode.
  • Page 83: Defrost Heater Faults

    819091D 16.9 DEFROST HEATER FAULTS Does the LCD display Identify what the indicate a root cause is. fault code? Repair or replace faulty components Does download Is Smart Tool confirm download defrost available failures Are defrost heater Repair/replace resistance and faulty components connections Check correct operation of...
  • Page 84: Compressor Faults

    819091D 16.10 COMPRESSOR FAULTS Compressor will Compressor will Compressor runs not run and is cold not run and is hot continuously to touch. to touch Refer to Section Refer to Section Refer to Section 16.11 COMPRESSOR RUNS CONTINUOUSLY Are there any Continue testing.
  • Page 85: Compressor Will Not Run And Is Hot To Touch

    819091D 16.12 COMPRESSOR WILL NOT RUN AND IS HOT TO TOUCH When defrost sensor Is current Has the reaches 8° C the system gone being drawn compressor will start. into defrost by defrost element? mode? Remove FC cover. Refer to Section Is there a full frost pattern on the evaporator?
  • Page 86: Refrigeration System Faults

    819091D 16.14 REFRIGERATION SYSTEM FAULTS Should the Wait until compressor be refrigerator running? (Check completes defrost defrost and cycle cycle temperatures) Are the Adjust settings. compartment Advise customer temperatures product OK. set correctly? Remove FC cover. Is there a full frost Check pattern on the temperatures...
  • Page 87: Not Dispensing Water

    819091D 16.15 NOT DISPENSING WATER Check edge Does the connectors to display light display & Refer Section Check water valve Does the resistance. Water valve operate? Is it correct to specs? Replace water valve. Turn tap off, disconnect water tube at water Turn tap back on again and check water flow from tube...
  • Page 88: Not Producing Ice

    819091D 16.16 NOT PRODUCING ICE Is the Refer Section 0 Turn Icemaker Icemaker turned Are there bins in Replace bins and place? check Is the lever Refit lever and Refer Section 0 detect in test place? Is the Ice Force a harvest tray filling and check if tray Refer Section 0...

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