IBM pSeries 690 User Manual page 161

Step 12
Did the Diagnostic Selection Menu display?
NO If Problem Determination was selected from the Diagnostic Mode Selection menu, and if
a recent error has been logged in the error log, the diagnostics automatically begin testing
the resource.
Follow the displayed instructions.
v If the No Trouble Found screen is displayed, press Enter.
v If another resource is tested, repeat this step.
v If the Diagnostic Selection menu is displayed, go to "Step 13."
If an SRN is displayed, record it, and go to "Step 14."
YES Go to "Step 13."
Step 13
The All Resources option checks most of the configured adapters and devices.
Select and run the diagnostic tests on the resources you are having problems with, or select the All
Resources option to check all of the configured resources. Find the response in the following table and
perform the action listed in the Action column.
Diagnostic Response
An SRN is displayed.
The system hangs.
The Testing Complete menu and the No trouble was found
message is displayed, and you have not tested all of the
resources.
The Testing Complete menu and the No trouble was found
message displayed and you have tested all of the resources.
Step 14
The diagnostics produced an SRN for this problem. Do the following:
1. Record the SRN.
2. Report the SRN to the service organization.
3. STOP. You have completed these procedures.
Action
Go to "Step 14."
Report SRN 109-200.
Press Enter and continue with the testing.
Go to "Step 16" on page 146.
Chapter 9. Hardware Problem Determination
145