IBM pSeries 690 User Manual page 160

Step 10
There is a problem with the keyboard.
Go to the problem-determination documentation for this type of terminal. For more information, refer to the
Hardware Management Console for pSeries Maintenance Guide.
Step 11
1. If the terminal type has not been defined, use the Initialize Terminal option on the Function Selection
menu to initialize the operating system environment before you can continue with the diagnostics. This
is a separate and different operation from selecting the console display.
2. Select Diagnostic Routines.
3. Press Enter.
4. In the following table, find the menu or system response you received when you selected Diagnostics.
Perform the action listed in the Action column.
System Response
The Diagnostic Mode Selection menu is displayed.
The Missing Resource menu is displayed.
The New Resource menu is displayed.
The system does not respond to selecting diagnostics.
144 Eserver pSeries 690 User's Guide
Action
Select Problem Determination and go to "Step 12" on page
145.
Follow the displayed instructions until either the Diagnostic Mode
Selection menu or an SRN is displayed.
If the Diagnostic Mode Selection menu is displayed, select
Problem Determination and go to "Step 12" on page 145.
If you get an SRN, record it, and go to "Step 14" on page 145.
Follow the displayed instructions.
Note: Devices attached to serial ports S1 or S2 do not appear
on the New Resource menu.
If the Diagnostic Mode Selection menu is displayed, select
Problem Determination and go to "Step 12" on page 145.
If you get an SRN, record it, and go to "Step 14" on page 145.
If you do not get an SRN, go to "Step 16" on page 146.
Go to "Step 10."