VTech VSP601 User Manual
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VTech VSP601 User Manual

VTech VSP601 User Manual

Eristerminal sip dect cordless handset
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Download this manual See also: Administrator and Provisioning Manual, Quick Reference Manual
ErisTerminal
SIP DECT Cordless Handset
®
VSP601
Cordless Accessory User Guide

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Summary of Contents for VTech VSP601

  • Page 1 ErisTerminal SIP DECT Cordless Handset ® VSP601 Cordless Accessory User Guide...
  • Page 3 Congratulations on your purchase of this VTech product. Before using this product, please read Important Safety Information on page 4 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your product. You can also visit our businessphones.vtech.com...

  • Page 4: Important Safety Information

    Important Safety Information This symbol is to alert you to important operating or servicing instructions that may appear on the product or in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the...
  • Page 5 12. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the deskset or handset other than specified access doors may expose you to dangerous voltages or other risks.

  • Page 6: Save These Instructions

    19. Use only the power cord indicated in this manual. 20. For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible. 21. In wall mounting position, make sure to mount the telephone charger on the wall by aligning the eyelets with the mounting studs of the wall plate.
  • Page 7 Compliance FCC part 15 This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 8: Table Of Contents

    User Guide ErisTerminal SIP DECT Cordless Handset VSP601 Table of Contents Using the Call History ....... 28 Using Speed Dial ......29 Important Safety Information Deskset Interaction Important safety instructions....4 Configuring the Handset Introduction Setting do not disturb......31 About this guide ........
  • Page 9 Special characters GPL License Information Entering special characters ....38 GPL code requests ......40 Maintenance Taking care of your telephone ..39...

  • Page 10: Introduction

    Introduction About this guide This user guide is intended for pairing a VSP601 Cordless Handset to a compatible ErisTerminal deskset. This user guide provides information about the external features of handset, installation and handset configuration instructions, and detailed instructions for using the handset. Please read this user’s manual before using your handset.

  • Page 11: Cordless Handset External Features

    Quick Reference Guide Cordless handset external features Message light Flashes when a line has a new voice HEADSET JACK message. 2.5 mm jack for connecting a corded headset. SOFT KEYS VOL p DIR Perform the actions While in menus, press p indicated by the on- to scroll up the menu.

  • Page 12: Handset Installation

    Handset Installation This section assumes that your network infrastructure is established and that your IP PBX phone service has been ordered and configured for your location. Handset installation involves both the handset and the handset charger. The charger is powered using the supplied power adapter. The charger can be placed on a flat surface or mounted on a wall.

  • Page 13: Battery Installation And Charging

    IMPORTANT INFORMATION 1. Use only the power adapter supplied with this product. To order a replacement power adapter, visit our website at businessphones.vtech.com 1 (888) 370-2006 or call 2. The power adapter is intended to be correctly oriented in a vertical or floor mount position.
  • Page 14 IMPORTANT INFORMATION • Use only the supplied rechargeable battery or replacement battery (model BT164392). To order a replacement battery, visit our website at businessphones.vtech.com or call 1 (888) 370-2006 • If you do not use the handset for a long time, disconnect and remove the...

  • Page 15: Wall Mounting The Charger

    Wall mounting the charger The charger is ready for tabletop use. If you want to mount the charger on a wall, use two 10 mm (7/16 inch) screws and wall anchors (not provided) to hold the charger in place. Screws and wall anchors are not provided, but are available for purchase at hardware retailers.

  • Page 16: Adding A Corded Headset

    Adding a corded headset You can use this handset hands-free when you install any industry-standard 2.5 mm corded telephone headset (purchased separately). Plug a 2.5 mm headset into the HEADSET jack on the side of the handset.

  • Page 17: Registering The Handset

    Registering the handset You can register one VSP601 DECT cordless handset to an ErisTerminal deskset. When a deskset has a cordless accessory, the deskset and handset are all part of the same extension, and only one device can be used at a time.

  • Page 18: Deregistering The Handset

    Deregistering the handset Before using the cordless handset with a different deskset, you must deregister the handset from the device to which it is currently registered. To deregister using the handset: 1. Press MENU on the handset. The Main Menu appears. Registration 2.

  • Page 19: Locating The Handset

    Locating the Handset You can find handsets by paging them from the deskset. To locate the handset: 1. Press MENU on the deskset. The Main Menu appears. 2. Press to scroll to Status and press SELECT. 3. Press to scroll to Cordless Accessories and press SELECT. 4.

  • Page 20: Screen Icons

    Screen icons The following screen icons indicate your phone’s current status: Icon Status Indicates signal strength, from one bar (weak) to four bars (strong). Flashes when out of range. Indicates battery strength from 1/3 to 3/3. Flashes when empty. The ringer is off. Headset—audio is coming through a headset after the HEADSET key was pressed.

  • Page 21: Using The Handset

    Using the Handset This section describes how to use the handset to make calls and answer calls. This section also describes how to put calls on hold, transfer calls, and create conference calls. Idle screen The Idle screen appears after the phone is connected and configured for your SIP PBX service.

  • Page 22: Answering Calls

    Answering calls You can answer a call by pressing TALK, SPEAKER, or ANSWER â ANSWER • For incoming calls, you can also press to terminate the call. REJECT • If you have multiple incoming calls, (as indicated by ), press q p to select the call you want to answer.

  • Page 23: Switching Between Two Calls

    2. With New call highlighted, press ENTER â ENTER 3. Enter the number you wish to dial. Switching between two calls NEXT If you are managing two calls, switch between them by pressing â NEXT Transferring a call You can transfer a call to another party. If you talk to the transfer recipient before completing the transfer, you are making a “supervised”...
  • Page 24 â TRANS. To transfer a call (blind): 1. During a call, press TRANSFER. The call is automatically put on hold and the transfer setup screen appears. 2. Press BLIND â BLIND 3. Dial the number to which you want to transfer the call. You can also use a number from a list, such as the Directory or Call History.

  • Page 25: Setting Up A Conference Call

    Setting up a conference call You can hold a conference call between yourself and two other parties. To set up a conference call: 1. During a call, press CONF. The call is automatically put on hold and the conference setup screen appears. â...

  • Page 26: Listening To Messages

    Listening to messages When you have new messages, the phone displays a new-messages notification on the idle screen: To listen to your messages: 1. From the handset Main Menu, with Message highlighted, press SELECT. The Message screen appears. A message icon ( ) appears at the top of the screen for any line that has a message.
  • Page 27 b. Press DIAL to call the contact. 2. Revise the phone number to dial before calling: a. Press MENU. b. Press to scroll to Edit dial and press SELECT. c. Edit the number as required, then press DIAL To search a directory: 1.

  • Page 28: Using The Call History

    2. Press p or q to select the directory to delete, then press OPTION to scroll to Delete all and press SELECT. 3. Press 4. Press on the delete all confirmation screen. Using the Call History The Call History contains lists of your missed, received, and dialed calls (you can also view dialed calls by pressing REDIAL).

  • Page 29: Using Speed Dial

    Using Speed Dial The speed dial feature allows you to program up to 10 numbers that you dial frequently. To dial a speed dial number, press and hold the dial pad key that matches the speed dial entry number (for entry 10, press and hold 0). To program a Speed Dial number: 5.

  • Page 30: Deskset Interaction

    Deskset Interaction Incoming calls will appear on both the deskset and cordless handset and can be answered by either device. 11:09pm 01/25/14 Line 1 Call from Angela Martin 7325550118 Answer Reject Forward Silence Your handset will not display calls being handled by the deskset and will remain idle.

  • Page 31: Configuring The Handset

    The system administrator can configure additional settings, including Network settings, Provisioning, and the PIN code by using the Admin settings menu. For more information about this menu, see the VSP600/VSP601 Administrator and Provisioning Manual, available at businessphones.vtech.com Setting do not disturb When Do Not Disturb (DND) is on for a line, calls to that line will be rejected.

  • Page 32: Blocking Anonymous Calls

    On or Off. 8. Press 9. Enter the number to which you would like to forward calls. 10. (If you selected No answer earlier) Press q. 11. (If you selected No answer earlier) Press SELECT to set the No answer delay between 1 to 10 rings. 12.

  • Page 33: Setting Missed-Call Alerts

    Setting missed-call alerts When missed-call alerts are enabled, an alert will display on the idle screen whenever you do not answer an incoming call. To turn missed-call alerts on or off: 1. Press MENU. 2. Press to scroll to Features and press SELECT. 3.

  • Page 34: Setting The Language

    Setting the language 1. Press MENU. 2. Press to scroll to User settings and press SELECT. 3. With Language highlighted, press SELECT. 4. Press p or q to highlight the desired language. 5. Press to save. Setting the date and time 1.

  • Page 35: Setting The Ringer Tone And Volume

    Setting the ringer tone and volume 1. Press MENU. 2. Press to scroll to User settings and press SELECT. 3. Press to scroll to Ringers and press SELECT. 4. To change the ringer volume: a. Highlight Ringer Volume and press SELECT. b.

  • Page 36: Registering Or Deregistering Your Handset

    Registering or deregistering your handset You can register or deregister your handset using the handset menu. Follow the instructions in “Registering the handset” on page 17 and “Deregistering the handset” on page 18. WebUI Using the WebUI Use an Internet browser to access the Web User Interface (WebUI) that resides on your deskset.

  • Page 37: Troubleshooting

    What you see on the WebUI depends on your deskset model. For more information on the WebUI pages, refer to your deskset User Guide. Troubleshooting If you have difficulty with your handset, please try the suggestions below. For businessphones.vtech.com customer service, visit our website at or call 1 (888) 370-2006...

  • Page 38: Technical Specifications

    • You might be out of range of the deskset. Try moving closer. Cannot locate handset using deskset • The handset may not be registered. • If the handset battery is dead or the handset is out of range, the locator tone will not sound.

  • Page 39: Maintenance

    Maintenance Taking care of your telephone • Your cordless handset contain sophisticated electronic parts, so you must treat them with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your products if you ever need to ship them.

  • Page 40: Gpl License Information

    VTech, its affiliates, and its and their officers, directors, employees, and representatives (“VTech Parties”) from any liability or responsibility relating to such code, and you acknowledge that the VTech Parties make no representations with respect to the origin, accuracy, usability, or usefulness of...

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