Troubleshooting; Error Messages - Toshiba e-studio 2802af Fax Manual

7 TROUBLESHOOTING AND SPECIFICATIONS

Troubleshooting

 Error messages
When the following messages appear on the LCD screen, press the [FUNCTION CLEAR]
button to clear the error message and perform the appropriate remedy for the error.
If you encounter an error code not listed here, see the User's Guide.
Never attempt to repair, disassemble or modify the equipment by yourself.
You could cause a fire or get an electric shock. Always contact your service representative for
maintenance or repair of the internal parts of the equipment.
When the message "MISFEED Exxx" or "ADD PAPER" is displayed, memory reception
may be performed. Clear the message without turning off the power.
Message
MISFEED Exxx
MEMORY IS FULL
COUNT OVER
PUT DOCUMENT
FEEDER DOWN
DRAWER # EMPTY
ADD PAPER
LOAD XX
(Only for
e-STUDIO2809A Series)
HUNG UP THE PHONE
ERROR:CHECK COPY
MODE
120

Troubleshooting

Cause
Original or paper misfeed.
The memory became full during data
entry into memory during a
transmission.
The number of pages scanned has
exceeded the maximum value (50
sheets).
The RADF or its cover has been left
open after placing the originals.
Paper has run out in the designated
drawer, or the drawer is removed.
"ADD PAPER" is displayed when
[FAX DRAWER SETTING = OFF] and
all paper source is empty.
There is no appropriate paper for the
received original.
The external telephone is busy for a
long time.
An error such as misfeed or toner
empty has occurred.
Remedy
An error code "xxx" and a message
for solving the problem are displayed.
Remove any misfed original or paper.
Press any key to restore the idle
state.
Memory full during TX:
Wait for the memory to become
available and then retry memory
transmission, or perform direct
transmission.
Memory full during RX:
Contact the other party to re-transmit
the document.
CANCEL JOB:
Count over is canceled.
SEND:
Stop the scan function, the scanned
images already stored in memory will
be sent.
Close the RADF, or the cover.
Load recording paper, or insert the
drawer firmly.
Memory reception may be performed.
Do turn off the power.
Change the paper size setup to
match the request.
Hang up the external phone.
Press [COPY], to confirm the error.
For details, refer to the User's Guide.