Call Modes - Nortel MCC 3100 Software Manual

Advanced functions
MCC 3100 to initiate calls from your desktop telephone, mobile
telephone, or home telephone, but the people you call always see the
same number.
Important Notice:
Users are advised to select and use headsets which are designed to
reduce excessive sound pressure levels or acoustic shocks. Users should
check that their headsets do meet their respective National or
International Acoustic and Safety requirements.

Call modes

How the system handles calls depends on your MCC 3100 system
configuration. An Outgoing Call Service DN is mandatory for MCC 3100
call features.
Direct Outbound mode
In Direct Outbound mode, you can initiate calls directly from your
BlackBerry to other parties through the enterprise telephony system. See
"Direct outbound mode" on page 54.
Figure 14: Direct outbound mode
Direct Outbound mode requires an Outgoing Call Service DN configured
in your MCC 3100 system settings. For more information, see "System
settings" on page 27.
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