Page 1: Mas Installation And Commissioning
Nortel Media Application Server MAS Installation and Commissioning NN42020-307...
Page 2: Procedure
Users must take full responsibility for their applications of any products speciﬁed in this document. The information in this document is proprietary to Nortel Networks. Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks. IBM, Lotus, Lotus Notes, BladeCenter and BladeCenter T are trademarks of International Business Machines.
Page 3: Procedure
Standard 01.12. This document is up-issued to address CR Q01668361. August 2007 Standard 01.11. This document is up-issued to address CR Q01735298. July 2007 Standard 01.10. This document is up-issued to support the MAS 4.0 alignment program. June 2007 Standard 01.08. Updated document to correct minor issue with reference to DC power.
Page 5: Table Of Contents
Finding the latest updates on the Nortel Web site 17 Getting help from the Nortel Web site 17 Getting help over the phone from a Nortel Solutions Center 17 Getting help from a specialist by using an Express Routing Code 18...
Page 6: Procedure
Multiapplication MAS installation 78 Management Console 79 Common procedures Start the Media Application Server Management Console 81 Access the MAS Console using RDP (alternate method) 81 Deactivate the Media Application Server 82 Start the MAS to provide service 82 Lock the MAS 83...
Page 7: Contents
MAS IM Chat service Conﬁgure the MAS platform and MAS IM Chat service 123 MAS Meet Me Conferencing service Conﬁgure the MAS platform and the MAS Meet Me Conferencing service 127 Conﬁguring hold music 138 Conﬁgure Meet Me Conferencing 139 Conﬁgure audio recording 142...
Page 8: Procedure
Conﬁgure Web Collaboration in the Service Package 184 Reinstalling the Windows Server 2003 operating system 185 MAS services upgrades General information about MAS software upgrades 187 Media Application Server services upgrades 187 Supported software upgrade paths 188 Upgrade to Release 4.x software upgrade procedures 188...
Page 9: Contents
Road map for multiapplication MAS installation 28 Road map to duplex MAS service installation 30 Road map to n-Way MAS service installation 33 Road map to MAS multiple service instance installation 34 Road map for BCT installation and commissioning 38 Attaching the Ethernet cable 40 Conﬁguring the management module for the network 41...
Page 10: Procedure
Installing the MAS service software 75 Installing multiple applications 78 Connecting to the MAS Console using RDP 82 Deactivating and verifying ofﬂine state of the MAS and MAS service 82 Starting the MAS 83 Delayed locking of the MAS 84...
Page 11: Procedure
Announcement logical entity 113 Replacing existing MCS voice prompts with custom prompts 116 Conﬁguring the MAS platform and MAS IM Chat service 123 Conﬁguring the MAS platform on all Meet Me servers 128 Conﬁguring the MAS platform on the second Meet Me server 130 Conﬁguring the MAS platform on the n-way Meet Me...
Page 12 184 Conﬁguring Web Collaboration in the Service Package 184 Reinstalling the operating system 185 Backup system conﬁguration data on the existing MAS 189 Upgrading the MAS 190 Registering your MCS system and generating keycodes 196 Generating Media Application Server keycodes 207...
Page 13: New In This Release
This feature enables the Border Control Point (BCP) and Media Application Server (MAS) applications to co-reside in the same IBM BladeCenter T chassis. For example, you can use the same chassis for BCP, MAS Ad Hoc Conferencing, and MAS Announcements at the same time. Each application runs on its own server card (known as a blade) in the chassis.
Page 14: Bct For Mas
ﬁres and electrostatic discharge. IBM x3550 The MAS platform is now supported on the IBM x3550 server. The IBM x3550 is a direct replacement for the IBM x336 and comes with Windows Server 2003 preloaded.
Page 15: Meet Me Enhancements
• call the operator without leaving the conference The MAS Meet Me Conferencing service provides the ability to create an audio recording of a conference. The chairperson or operator requests that the audio recording start and stop. The resulting audio ﬁles are sent to the chairperson by e-mail.
Page 17: How To Get Help
Communication System (MCS) 5100, go to the Technical Documentation page for MCS 5100. Getting help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site: www.nortel.com/support This site provides access to software, documentation, bulletins, and tools to address issues with Nortel products.
Page 18: Getting Help From A Specialist By Using An Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to: www.nortel.com/erc...
Page 19: Regulatory And License Information
As required by U.S. law, Customer represents and warrants that it: (a) understands that the Software is subject to export controls under the U.S. Commerce Department’s Export Administration Regulations ("EAR"); Copyright © 2007, Nortel Networks Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 20: Safety Information
This section contains important safety information. Copyright © 2007, Nortel Networks WARNING Do not contact Red Hat for technical support on your Nortel version of the Linux base operating system. If you require technical support for the Nortel version of the Linux base operating system, contact Nortel technical support through your regular channels.
Page 23: Overview
The Music on Hold and Announcement services can exist on the same Media Application Server. Another exception is for a special case of MAS applications running on the IBM x3550, x335, or x336 platform. A single MAS hardware platform solves customer needs for cost-effective small implementations of multiple MAS services.
Page 24: Bcp/Mas Co-Residency
When more than eight applications are required, additional BCTs can be added to the system. After an HS20 Blade is conﬁgured as a MAS server, it cannot be reconﬁgured as a BCP at the customer site. The server must be returned to Nortel for repair.
Page 25: Mas Services
MCS 5100 does not support Uniﬁed Communications, so these parameters are ignored. MAS software installation and upgrade requirements Before you can install or upgrade the MAS software, you need the following: • MAS hardware You must install and conﬁgure the BCT using and commissioning"...
Page 26: Mas Service Installation Types And Road Maps
• "n-Way deployment installation" (page 31) Simplex deployment installation A simplex deployment refers to one MAS service for each MAS server. Simplex MAS service installation road map To install the Web Collaboration service in a simplex architecture, see Meet Me Web Collaboration service" (page To install the other MAS services in a simplex architecture, follow 1 "Road map to single MAS service installation"...
Page 27 Music on Hold service" (page "Start the MAS to provide service" (page 82) For the MAS Music on Hold service, conﬁgure the music ﬁles as described in Application Server" (page "Conﬁgure MAS services on the System Management Console"...
Page 28: Road Map For Multiapplication Mas Installation
The MAS Web Collaboration service cannot be deployed in a multiapplication MAS. For a multiapplication MAS deployment, you can install from two to ﬁve MAS services on the same MAS platform. You can install the MAS services in any order. To install the multiapplication MAS, follow multiapplication MAS installation"...
Page 29 (for each service) when installing the secondary node of a duplex deployment, with one difference. When creating a service node for each service, do not create a new MAS service node. Instead, edit the existing MAS service logical entity created during Copyright ©...
Page 30: Road Map To Duplex Mas Service Installation
MAS node, a new pool is not created. Procedure 43 "Creating a pooled entity for a MAS service" (page 87), do not create a new MAS service node. Instead, edit the existing MAS service logical entity that was created during installation and conﬁguration of the ﬁrst MAS service server node (for example,...
Page 31 ﬂowchart (for each MAS service) when installing another node of an n-way deployment, with one difference. When creating a service node for each MAS service, do not create a new service node for each MAS service. Instead, edit the existing MAS logical entity created during installation and conﬁguration of the ﬁrst MAS service node (for...
Page 32 The second node of an n-way (up to ﬁve) deployment is installed as if the deployment is a duplex deployment. These two servers provide the content storage for the entire MAS service logical entity. The remaining nodes of an n-way (up to ﬁve) deployment are installed and conﬁgured using the same steps as described in the simplex deployment...
Page 33: Road Map To N-Way Mas Service Installation
Logical entity reuse—When you conﬁgure the service node dataﬁll for the third, fourth, or ﬁfth Media Application Server node, do not create a new pool. Instead, edit the existing MAS service logical entity that was created during the installation and conﬁguration of the ﬁrst MAS service server node (for example, meetme_pool).
Page 34: Multiple Service Instance Installation
34 Overview "Start the MAS to provide service" (page 82) For the MAS Music on Hold service, conﬁgure the music ﬁles as described in Application Server" (page "Conﬁgure MAS services on the System Management Console" (page 86) "Enable service access to the MAS service" (page 87) For the MAS Ad Hoc Conferencing service, perform "Adding the Ad Hoc Conferencing service to the domain"...
Page 35: Mas Service Upgrades
Music on Hold service" (page "Start the MAS to provide service" (page 82) For the MAS Music on Hold service, conﬁgure the music ﬁles as described in Application Server" (page "Conﬁgure MAS services on the System Management Console"...
Page 36: Related Documents
36 Overview These upgrades are handled the same for all the MAS services. For more information about upgrades, see Related documents The Multimedia Communication Server (MCS) documentation suite consists of the following: • MCS components — Border Control Point Fundamentals (NN42020-108) —...
Page 37: Ibm Bladecenter T Installation And Commissioning
The basic manuals for the IBM BCT are the IBM Hardware Maintenance Manual, and the IBM Installation and User’s Guide. The documentation supplied by Nortel describes how this platform is used to implement the Media Application Server.
Page 38: Prerequisites
The primary management module requires two IP addresses, one each for the external and internal interfaces. • Each Ethernet switch module requires one IP address. Copyright © 2007, Nortel Networks —End— Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 39: Blade Service Conﬁguration
Both management modules must connect to the same network subnet. Note 2: There are two types of Input/Output (IO) Modules: Nortel Layer 2-3 and Nortel Layer 2-7. Older systems have Layer 2-7; newer systems have Layer 2-3.
Page 40: Conﬁgure The Management Module
If the management module is conﬁgured with a site-speciﬁc static IP address, skip this section. Copyright © 2007, Nortel Networks Ethernet link LED: This green LED is lit when there is an active connection through the port to the network.
Page 41: Conﬁguring The Management Module For The Network
IP address was not assigned to the management module external network interface), the BladeCenter looks for a Dynamic Host Conﬁguration Protocol (DHCP) server on the network. After two minutes, the DHCP search times out and the default static IP conﬁguration for the management module is used.
Page 42: Connect To The Management Module Web Interface
Step Action At the network management station, Open a Web browser. In the search bar, enter http://xx.xx.xx.xx Copyright © 2007, Nortel Networks —End— for the necessary management module CAUTION If the management module is not conﬁgured with a site-speciﬁc static IP address, you must ﬁrst conﬁgure the management...
Page 43: Management Module Firmware Version
Scroll to the bottom of the page and examine the ﬁrmware ﬁles listed in the Management Module Firmware VPD section. Ensure that the following three ﬁles are listed: CNETBRUS.PKT, CNETMNUS.PKT, and CNETRGUS.PKT. Copyright © 2007, Nortel Networks ATTENTION —End— Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 44: Updating The Management Module Firmware
A progress indicator appears as the ﬁrmware update progresses. Remain in this window until the update process is complete and a status page appears to indicate that the update was successful. Additional instructions are displayed, if necessary. Copyright © 2007, Nortel Networks —End— ATTENTION Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 45: Management Module Conﬁguration
In the eth1 section, conﬁgure the IP address, Subnet mask, and Gateway address ﬁelds. Click Save. Restart the management module. Copyright © 2007, Nortel Networks —End— CAUTION The subnet mask for the internal interface must be the same as the subnet mask used for the external interface.
Page 46: Restart The Management Module
Log on to the management module Web interface. On the MM Control menu, click General Settings. Verify that the Name, Contact, Location, Date, and Time ﬁelds are correct. Copyright © 2007, Nortel Networks —End— Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 47: Restore The Management Module Conﬁguration
Click Restore to restore the backed-up conﬁguration. Click Modify and Restore to modify the backed-up conﬁguration before restoring. The Restore MM Conﬁguration screen appears. Copyright © 2007, Nortel Networks —End— Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard 4.0 8 November 2007...
Page 48: Ethernet Switch Module
• "Restart the ESM" (page 56) Cable the ESM Do not connect the ESM to your network until it is completely installed and conﬁgured. Copyright © 2007, Nortel Networks —End— ATTENTION Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 49 ESM is active at any given time, so that only 2 Gigabits are available (not 4 Gigabits for both ESMs). • MLT is a method speciﬁc to Nortel switch equipment such as the Passport 8600. You can substitute similar equipment from other manufacturers (for example, the Cisco Etherchannel) to connect to the BCT.
Page 50: Conﬁgure The Esm Ip Address
The gateway address is conﬁgured with the IP address of the management module internal interface (eth1 in the management module conﬁguration). If two management modules are present, use the address of the primary module. Copyright © 2007, Nortel Networks ATTENTION Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 51: Connect To The Esm Web Interface
The User Name and Password ﬁelds are case-sensitive. If the user name or the password are changed from the default values, use the new values instead. In the User Name ﬁeld, enter admin. Copyright © 2007, Nortel Networks —End— ATTENTION 50).
Page 52: Determine The Esm Software Version
On the Monitors menu, select Firmware VPD. The Firmware VPD window appears. Locate the I/O Module Firmware VPD heading and note the corresponding level of the software for the switch module. Copyright © 2007, Nortel Networks —End— —End— Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 53: Conﬁgure The Esm
Subsequent updates are provided through normal support channels when necessary. If the switch software is not in compliance with the approved version, an upgrade is required as described in the Nortel Layer 2-7 GbE Switch Module for IBM BladeCenter Installation Guide. Conﬁgure the ESM Conﬁgure the Gigabit Ethernet switch module as described in the following...
Page 54: Procedure 21 Accessing General Switch Properties
1–4, which is the bay number for the ESM to be conﬁgured Click Advanced Conﬁguration. Scroll to the Advanced Setup section. Nortel recommends that you do not allow for management of the ESM using its external ports. To conﬁgure this, change the External management over all ports ﬁeld to Disabled.
Page 55: Conﬁgure Vlans
ID assigned on the Passport 8600 switches and on the ESM are the same. For the purposes of conﬁguring the ESM, it is assumed that a VLAN ID was assigned on the Passport 8600. Copyright © 2007, Nortel Networks —End— —End—...
Page 56: Snmp Conﬁguration
On the I/O Module Tasks menu, click Admin/Power/Restart. On the I/O Module Power/Restart window, select the ESM to restart using the corresponding check box. Click Restart Module(s) and Run Standard Diagnostics. Copyright © 2007, Nortel Networks —End— Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 57: Hs20 Bladeserver
"Disable local power control" (page 64) • "Load the operating system image" (page 65) • "Load the MAS application on the Blade" (page 65) Determine the BladeServer ﬁrmware version To determine a BladeServer ﬁrmware version from the management module Web interface, perform the following procedure.
Page 58: Procedure 27 Updating The Windows Bladeserver Firmware
Click Start Remote Control. A new window appears. Under Change KVM owner, select the applicable blade to update. Copyright © 2007, Nortel Networks WARNING When updating the ﬁrmware on the BladeServer, you must perform the updates in the following order: 1.
Page 59 Verify that the newly updated versions of the DIAGNOSTICS To update the BMC: a. Select the BMC .exe ﬁle. b. Select Perform Update. Copyright © 2007, Nortel Networks The installer window appears. Select Schedule Update. appear when queried. The installer window appears.
Page 60: Procedure 28 Updating The Linux Bladeserver Firmware
A new window appears. Copyright © 2007, Nortel Networks Select Schedule Update. appear when queried. Note: You are prompted for a reboot of the server. You can reboot immediately or schedule the reboot for a later time. —End— WARNING When updating the ﬁrmware on the BladeServer, you must perform the updates in the following order: 1.
Page 61 If the CD is in the local drive of the PC, under the Remote Disk menu, select the appropriate drive and move it to the box on the right. Click Mount Drive to mount the drive to the server. If the CD is in the media tray on the BladeCenter-T chassis, make sure that the Change media tray owner menu has the appropriate server selected.
Page 62 If you performed the BIOS update, you must perform the DIAGNOSTICS update. To update the DIAGNOSTICS: a. Enter the following command: b. Enter the following command: Copyright © 2007, Nortel Networks cd xxxxxxxxx where xxxxxxxxx is the BIOS directory. cp XXXX.sh / where XXXX is the BIOS ﬁle name.
Page 63 To update the BMC: a. Enter the following command: b. Enter the following command: c. Enter the following commands: Enter the following command: Copyright © 2007, Nortel Networks cd / chmode 555 XXX.sh ./XXX.sh where XXXX is the DIAGNOSTICS ﬁle name.
Page 64: Disable Local Power Control
Web interface. Use the Blade Power/Restart screen in the Web interface by ﬁrst selecting the target blade servers, then clicking Power On Blade or Power Off Blade. Copyright © 2007, Nortel Networks Procedure 26 "Determining the BladeServer ﬁrmware 57)).
Page 65: Load The Operating System Image
The procedure for reloading the base operating system is outside the scope of this document. Load the MAS application on the Blade To load or install the MAS application, perform the following procedure. Procedure 30 Preparing to load or install the MAS application...
Page 66 66 IBM BladeCenter T installation and commissioning Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard 4.0 8 November 2007 Copyright © 2007, Nortel Networks...
Page 67: Mas Operating System Conﬁguration
Conﬁguring MAS OS for your network Step Action At MAS server, Power up the MAS server for the ﬁrst time, and mount the MAS CD in CD-ROM drive. At the administrator’s PC, Select Start > Programs > Terminal Services Client > Terminal Services Client.
Page 68 68 MAS operating system conﬁguration Click Connect to start a connection to the MAS. At the logon window, Enter the default user name. Example: NortelMASAdmin Enter the default password. Example: nortel At the operating system desktop, Right-click My Computer and select Properties.
Page 69 You must change the IP address and subnet mask. Do not conﬁgure WINS or any other Advanced settings. Click OK. Click OK. Reboot the server. Copyright © 2007, Nortel Networks MAS operating system conﬁguration 69 ATTENTION —End— Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 71: Mas Platform Installation
MAS Platform installation This chapter describes the platform installation procedures for most Media Application Server (MAS) services. For the installation procedures for the MAS Meet Me Web Collaboration service, "MAS Meet Me Web Collaboration service" (page Procedure 32 Installing the Media Application Server platform...
Page 72 72 MAS Platform installation Click Next. The License Key window appears. If the license conﬁgured for this MAS is available, enter it into the License Key ﬁeld. Click Next. The Primary Destination Folder window appears. If you want to install the MAS software into a different directory, click the Change button to select a different destination drive partition or directory.
Page 73 Primary Destination Folder or Content Store Destination Folder windows, you are prompted to restart the computer. Click No. The server restart is performed after the service software installation is complete. Copyright © 2007, Nortel Networks —End—...
Page 75: Mas Service Installation
For the installation procedures for the MAS Meet Me Web Collaboration service, "MAS Meet Me Web Collaboration service" (page In this chapter, the term MAS service means the MAS Ad Hoc Conferencing, MAS Announcements, MAS IM Chat, MAS Meet Me Conferencing, or MAS Music on Hold.
Page 76 When the installation is complete, the InstallShield Wizard Completed window appears. Click Finish to end the installation program. If installing other MAS services on this server, repeat from step1 until all services are installed. For the Meet Me Conferencing service, if Web Collaboration service is required, perform Collaboration software"...
Page 77: Multiapplication Mas Deployment
This multiple application conﬁguration of the MAS supports a subscriber count (in a domain or served subdomain) of up to 250 and is a standalone service that is not available to any pooling of ports across other MAS units. For the maximum port limits for each application, see...
Page 78: Port Limits
71). Note: One key ﬁle is built in the Keycode Retrieval System (KRS) for this MAS unit. As the MAS is identiﬁed in the KRS system for registered system, the Media Access Control (MAC) addresses are identiﬁed, the server license authorization code is applied, and then the authorization codes for ports of each of the MAS applications are applied to the key.
Page 79: Management Console
• • • Management Console The following ﬁgure shows the Management Console for a MAS platform with multiple applications. Copyright © 2007, Nortel Networks by KRS is then applied during the initial conﬁguration step, as required in MAS installation and commissioning.
Page 80 80 Multiapplication MAS deployment For more information about monitoring and managing different services, see the appropriate MAS service fundamentals guide. Copyright © 2007, Nortel Networks Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard 4.0 8 November 2007...
Page 81: Common Procedures
Application Server Console. Access the MAS Console using RDP (alternate method) You can also use the Remote Desktop Protocol (RDP) to access the MAS Console. RDP provides remote access capabilities to the MAS platform where the MAS Console application is running.
Page 82: Deactivate The Media Application Server
Enter the user name and password to log on to the server. Deactivate the Media Application Server After the MAS is rebooted, the MAS and the MAS service (or services) start. Thus, the MAS and the MAS service start after you complete installation of the MAS software and before you conﬁgure the MAS service.
Page 83: Lock The Mas
Lock the MAS Before you can perform maintenance on the MAS (such as a software upgrade), you must take the MAS out of service. To do this, the MAS must not accept any new incoming transactions and it must end all existing transactions.
Page 84: Procedure 38 Delayed Locking Of The Mas
MAS" (page For information about how to end active sessions, see session on the MAS" (page To lock the MAS, perform the steps in one of the following procedures: • Procedure 38 "Delayed locking of the MAS" (page 84) •...
Page 85: Check For Active Sessions On The Mas
(or to an acceptably low number) before you lock or deactivate the MAS completely. At the MAS Console, click the Active Sessions icon in the console tree to display a list of any active sessions on the MAS in the Details panel.
Page 86: Conﬁgure Mas Services On The System Management Console
Conﬁgure MAS services on the System Management Console For the MAS service information to appear in the Provisioning Client, you must conﬁgure the service in the System Management Console. For information about the System Management Console, see the System Management Console User Guide (NN42020-110).
Page 87: Enable Service Access To The Mas Service
MAS service. Conﬁguring service access to the MAS service consists of the following steps: • Procedure 43 "Creating a pooled entity for a MAS service" (page 87) • For the Music on Hold service, see on Hold service" (page 154) •...
Page 88 IP address: ;nt–im=nt–im–2.0;trusted. Example: sip:47.47.47.49;nt–im=nt–im–2.0;trusted There can only be a single MAS in each domain on which the MAS service is running. Therefore, you can only conﬁgure one route to a single MAS within the pooled entity.
Page 89: Procedure 45 Enabling Mas Service In The End User Service Packages
Step Action From the Provisioning Client, In the domain where access to the MAS service is required, select Routable Services > <Service> > Assign Pool. The Select <Service> Pool window appears. On the Select Pool menu, select the name of the pooled entity...
Page 90: Create A Terminal Services Install Disk
Click Save and Enforce Later to enable the MAS service for all users on this domain when they resubscribe to this service package when reconnecting to the network or when their service package subscription is automatically refreshed.
Page 91: Procedure 46 Creating The Terminal Service Install Disk
Follow the instructions that appear on the screen. After you complete this procedure, you can use these disks to install Terminal Services on other computers. Copyright © 2007, Nortel Networks Create a Terminal Services install disk 91 —End— Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 93: Mas Ad Hoc Conferencing Service
Ad Hoc DivX video conferencing is enabled (or disabled) for a subdomain, based on how the Media Application Server (MAS) within the subdomain is licensed (keycoded). If DivX video conferencing is enabled for the MAS by means of the respective license keys, then DivX video conferencing is enabled for all Ad Hoc conferences that are hosted on the MAS.
Page 94 94 MAS Ad Hoc Conferencing service The MAS Console displays the entire list of system parameters. This procedure only discusses the parameters associated with the Ad Hoc Conferencing service. Use the following table to enter or modify the parameter values for the MAS platform.
Page 95 Conﬁgure the MAS Platform and MAS Ad Hoc Conferencing service 95 Parameter Name Field information Session Manager Type = a list of Server(s) semicolon-delimited IP addresses and ports for the Session Manager Default = blank SNMP Community String Type = a semicolon delimited list of SNMP Community Strings.
Page 96 Note: This parameter does not enable DivX video if the appropriate keycode was not generated for this MAS. However, this parameter does allow you to disable DivX video on a MAS, thereby overriding a keycode that permits the service. You must consistently configure...
Page 97: Conﬁgure Mas Ad Hoc Conferencing
Conﬁgure MAS Ad Hoc Conferencing To conﬁgure MAS Ad Hoc Conferencing, perform the following procedures. • Procedure 48 "Conﬁguring the routable services information for Ad Hoc logical entity" (page 97) • Procedure 49 "Adding the Ad Hoc Conferencing service to the domain"...
Page 98: Procedure 49 Adding The Ad Hoc Conferencing Service To The Domain
98 MAS Ad Hoc Conferencing service In Locations for, select the location that this service node services. Example: Other Click Save. Procedure 49 Adding the Ad Hoc Conferencing service to the domain Step Action From the Provisioning Client, Select Services > Assign Services.
Page 99 Repeat step1 through step 4 for each service package where access to the Ad Hoc Conferencing service is required. Copyright © 2007, Nortel Networks Conﬁgure MAS Ad Hoc Conferencing 99 —End— Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 101: Mas Announcements Service
Conﬁguring the MAS platform and Announcements service parameters Step Action This procedure assumes that the Media Application Server is ofﬂine. If the MAS has not already been deactivated, then deactivate it using Application Server" (page 82) At the Media Application Server console From the console tree panel, select Services >...
Page 102 The license key for the MAS server. Whether or not the local content store is active on the MAS server. The IP address of the MAS server.
Page 103 SNMP Community Strings SNMP Management Server SNTP Source Server Syslog Server Copyright © 2007, Nortel Networks Conﬁgure the MAS platform and MAS Announcements service 103 Field information Type = semicolon-delimited list of IP addresses and ports of Session Managers Default = blank...
Page 104: Service Parameters
104 MAS Announcements service Procedure 52 Conﬁguring the duplex MAS platform and Announcements service parameters Step Action Perform this for duplex Announcements service deployments only. At the Media Application Server Console From the console tree panel, select Services > System >...
Page 105: Domain-Level Language Support For Announcements
The Announcements service does not support external media source ﬁles. All media source ﬁles must be in Wave File format and be resident on • the MAS on which the Announcements service is running (simplex deployment) • one of the MAS (duplex deployment) in the logical entity Copyright ©...
Page 106: Place Announcement Files On A Server That Can Be Accessed By The Announcement Mas
MAS service instance (logical entity). You place the announcement ﬁles on only one MAS in the service instance, because announcement ﬁles are replicated by the system throughout the service instance. The announcement ﬁles that you place on the MAS must meet certain criteria. These announcement ﬁles must be •...
Page 107: Procedure 54 Logging On To The Announcements Mas
Action At the MAS on which the announcement ﬁles are to be transferred, Launch the passive FTP client, located in the tools folder of the MAS platform ﬁles on the D drive of the MAS. Within the FTP client window, type the command (for example, ftp 47.29.45.81) to establish a passive FTP connection to the remote...
Page 108: Procedure 56 Conﬁguring The Announcement Files On The Mas
Conﬁguring the announcement ﬁles on the MAS Step Action At the MAS on which the announcement ﬁles reside, Select Start > Programs > Accessories > Command Prompt. The Command Prompt screen appears. To create an announcement folder, in which to group the announcement ﬁles, enter:...
Page 109 Repeat step 3 and step4 for each announcement ﬁle that you want to upload to the announcement folder. To delete audio ﬁles from a MAS (either single audio ﬁles or an entire folder), you must ﬁrst lock the MAS. For information about locking the Media Application Server, see delete the ﬁles, you must unlock the MAS (see...
Page 110: Announcement Logical Entity
Copyright © 2007, Nortel Networks Note: In this step you are identifying the treatment ﬁles (in Wave File format) that you have already placed on one MAS in the Announcements logical entity (service instance). Note: You created the pooled entities for treatments in Procedure 43 "Creating a pooled entity for a MAS service"...
Page 111: Table 1 Treatment Reasons List In Available Reasons Field
Place treatment or source ﬁles on a MAS 111 Note: You created the pooled entities for treatments in Procedure 43 "Creating a pooled entity for a MAS service" (page 87). Note: You use the group name to logically associate one or more treatment (cause) reasons with treatment audio ﬁles.
Page 112 112 MAS Announcements service Treatment (cause) reason BAD_EXTENSION TEMPORARILY_UNAVAILABLE CALL_LEG_TRANSACTION_DOES_NOT_EXIST LOOP_DETECTED TOO_MANY_HOPS ADDRESS_INCOMPLETE AMBIGUOUS BUSY_HERE REQUEST_TERMINATED NOT_ACCEPTABLE_HERE EVENT_NOT_SUPPORTED REQUEST_PENDING SERVER_INTERNAL_ERROR NOT_IMPLEMENTED BAD_GATEWAY SERVICE_UNAVAILABLE GATEWAY_TIMEOUT VERSION_NOT_SUPPORTED BUSY_EVERYWHERE DECLINE DOES_NOT_EXIST_ANYWHERE NOT_ACCEPTABLE From the list of Available Files, click Add for the treatment audio ﬁles that are played when any of the treatment reasons that you...
Page 113: Nortel Media Application Server
Place treatment or source ﬁles on a MAS 113 —End— Note: In this step, you are identifying the branding ﬁles (in Wave File format) that you have already placed on one MAS in the branding logical entity (service instance). Note: You created the pooled entities for treatments in Procedure 43 "Creating a pooled entity for a MAS service"...
Page 114: Custom Voice Prompts
False True False Custom voice prompts You can replace the existing Nortel-supplied voice prompts with custom voice prompts. These voice prompts are not the branding and treatment announcements that are discussed previously. Copyright © 2007, Nortel Networks Note: You created this logical entity in previous steps.
Page 115 In each new release of MAS, new extensions to an existing service are added. These new services may require that you make changes to your customized voice prompts.
Page 116: Prompts
Replacing existing MCS voice prompts with custom prompts Step Action At the administrator’s PC, Log on to the Announcements MAS (the MAS on which the existing MCS voice prompts currently reside) by performing the procedure "Start the Media Application Server Management Console" (page 81).
Page 117: Table 3 List Of Mcs Voice Prompts In The English L16 Directory
Admin.wav AudioEmoticonsOff.wav AudioEmoticonsOn.wav beep.wav ChairCode.wav Copyright © 2007, Nortel Networks ATTENTION Note 1: To uninstall, then reinstall the Meet Me Conferencing service software, perform the procedures that are outlined in "MAS service upgrades" (page Note 2: You are only required to uninstall, then reinstall the Meet Me Conferencing service software once to activate your new custom voice prompts.
Page 118 118 MAS Announcements service File name ChairConfCtrlMenuChatnCo llab.wav ChairConfCtrlMenuNoChat ChairConfCtrlMenuNoChat Collab.wav ChairConfCtrlMenuNoChat CollabRec.wav Copyright © 2007, Nortel Networks English file content Press star one to turn on and off audio emoticons. Press star two to start or stop a conference chat room. Press star three to turn on or off entry and exit notification.
Page 119 ChatRoomDoesNotExist ChatTerminated CollabBadClient.wav CollabError.wav Copyright © 2007, Nortel Networks English file content Press star one to turn on and off audio emoticons. Press star three to turn on or off entry and exit notification. Press star four to lock the conference.
Page 120 120 MAS Announcements service File name CollabOpenWeb.wav CollabSessionStart.wav CollabStart.wav CollabStop.wav ConfEnding.wav ConfEndingNow.wav ConferenceFull.wav ConferenceIsLocked ConferenceLocked ConferenceMuted ConferencePlacement.wav ConferenceUnlocked ConferenceUnmuted ConfirmDelete.wav DidNotArrive.wav emotSE0.wav emotSE1.wav emotSE2.wav emotSE3.wav emotSE4.wav emotSE5.wav emotSE6.wav emotSE7.wav emotSE8.wav emotSE9.wav EnterAccess.wav EnterBleep.wav EnterStar.wav EnterStarStandBy.wav EntryExitOff.wav Copyright © 2007, Nortel Networks English file content Please open the web page sent to your multimedia client.
Page 121 NotArrived.wav OnlyPerson.wav Operator.wav OptionContinue.wav OptionTerminate.wav ParticipantsMuted.wav ParticipantsUnmuted.wav PartiesInThisConference.w Copyright © 2007, Nortel Networks English file content Entry and exit notification enabled. beep Press one to join the conference. Goodbye. MCS Multimedia Conferencing. (with music) Nortel Video Conferencing. The access code you have provided is not valid. Please contact your local administrator.
Page 122 122 MAS Announcements service File name PasscodeCreate.wav PasscodeInvalid.wav PasscodeOption.wav PasscodePrompt.wav PasscodeReEnter.wav PasscodeRequired.wav permGreetingConfirm.wav PermGreetingDeleted.wav Press00.wav Press9Return.wav ReEnterAccess.wav SayYourName.wav SystemLockdown.wav TdOperator.wav TdStandBy.wav TdTryLater.wav TempGreetingConfirm.wav TempGreetingDeleted.wav ThankYou.wav ThankYouStandBy.wav ThereAre.wav ThereAre.wav +%n+ Parties InThisConference.wav tmp_SorryAudioEmoticons Disabled.wav UserMuted.wav UserUnmuted.wav WaitForChair.wav WaitForChairJoin.wav Copyright © 2007, Nortel Networks English file content Please enter a passcode followed by the pound key.
Page 123: Mas Im Chat Service
Procedure 60 Conﬁguring the MAS platform and MAS IM Chat service Step Action This procedure assumes that the Media Application Server is ofﬂine. If the MAS has not already been deactivated, perform Server" (page 82) From the MAS Console, From the console tree panel, select Services > System >...
Page 124 124 MAS IM Chat service Double-click on a system conﬁguration parameter to display the properties dialog window for that conﬁguration parameter. Use the values from the following table to conﬁgure the following parameters for the Media Application Server. Name of parameter...
Page 125 Invitation Response Duration Maximum Message Length Maximum participants Per Room Copyright © 2007, Nortel Networks Conﬁgure the MAS platform and MAS IM Chat service 125 Type Type = string Type = integer Range = 60000 to 1800000 ms Default = 300000...
Page 126 126 MAS IM Chat service Name of parameter Maximum Rooms System Rooms Click OK to save your changes. Copyright © 2007, Nortel Networks Type Type = integer Range = 1 to 250 Default = 100 Type = string Range = 0 to 256 characters Default = blank —End—...
Page 127: Mas Meet Me Conferencing Service
This chapter describes the Meet Me Conferencing service conﬁguration. Conﬁgure the MAS platform and the MAS Meet Me Conferencing service Both the MAS platform and the Meet Me Conferencing service must be conﬁgured. Conﬁguration takes the following steps: 1. For all Meet Me servers, perform platform on all Meet Me servers"...
Page 128: Procedure 61 Conﬁguring The Mas Platform On All Meet Me Servers
Procedure 61 Conﬁguring the MAS platform on all Meet Me servers Step Action This procedure assumes that the MAS is ofﬂine. If the MAS has not already been deactivated, then deactivate it (see (page 82)) before you continue with this procedure.
Page 129 Conﬁgure the MAS platform and the MAS Meet Me Conferencing service 129 Parameter name Field information License Alarm Type = integer Threshold Range = 1–100 Default = 90 License Key Type = string Range = 1–1024 characters Default = blank...
Page 130: Server
Procedure 62 Conﬁguring the MAS platform on the second Meet Me server Step Action This procedure assumes that the MAS is ofﬂine. If the MAS has not already been deactivated, then deactivate it using (page 82) before continuing with this procedure.
Page 131 Conﬁgure the MAS platform and the MAS Meet Me Conferencing service 131 At the MAS console, From the console tree panel, select Services > System > Conﬁguration. The Details panel displays all conﬁguration data for the MAS platform. Double-click on a system conﬁguration parameter to display the properties window for the conﬁguration parameter.
Page 132 For a duplex deployment, it should contain the IP address of the local MAS. The local UDP port for SIP messaging (default is 5060). Do not modify this optional value...
Page 133: Servers
Procedure 63 Conﬁguring the MAS platform on the n-way Meet Me servers Step Action This procedure assumes that the MAS is ofﬂine. If the MAS has not already been deactivated, then deactivate it using (page 82) before continuing with this procedure.
Page 134 For the third, fourth, or fifth nodes in an multiserver deployment, it should contain the IP addresses of the first two MAS nodes (the two nodes with active content storage components). This optional value is the IP address of...
Page 135 Conﬁgure the MAS platform and the MAS Meet Me Conferencing service 135 Figure 1 Controller Peer ring conﬁguration (3-way) Figure 2 Controller Peer ring conﬁguration (4-way) Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard 4.0 8 November 2007...
Page 136: Procedure 64 Conﬁguring Mas Meet Me Conferencing
Procedure 64 Conﬁguring MAS Meet Me Conferencing Step Action This procedure assumes that the MAS is ofﬂine. If the MAS has not already been deactivated, then deactivate it using (page 82) before continuing with this procedure. At the MAS console, From the console tree panel, select Services >...
Page 137 Conﬁgure the MAS platform and the MAS Meet Me Conferencing service 137 Parameter name Field information Chat Enabled (YES/NO) Valid Values = YES, NO Default = YES Instant Messages Enabled Valid Values = YES, NO (YES/NO) Default = YES Inter- Announcement Wait...
Page 138: Conﬁguring Hold Music
Note: This parameter does not enable DivX video if the appropriate keycode has not been generated for this MAS. However, this parameter does allow you to disable DivX video on a MAS, thereby overriding a keycode that permits the service. You must consistently configure...
Page 139: Conﬁgure Meet Me Conferencing
Stream Source Destination Server(s) conﬁguration item being blank in the Management Console). Each Stream Source streams locally to itself and the third server, if present. Each Media Application Server has a connection to each instance. Only one of the connections is used, while the other is on active stand by as a backup.
Page 140: Procedure 66 Create An Alias For Meet Me Pooled Entity
Use the Chair Ends Meet Me Conference radio button to select whether or not the Media Application Server ends a conference when the chairperson leaves. Copyright © 2007, Nortel Networks Procedure 43 "Creating a pooled entity for a MAS 87). ATTENTION —End—...
Page 141: Procedure 68 Add Meet Me Conferencing Service To Domain
Example: 32 Select the Premium Conferencing Enabled check box to allow the option to enable premium conferencing for any service package deﬁned in this domain. Copyright © 2007, Nortel Networks Conﬁgure Meet Me Conferencing 141 —End— Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 142: Conﬁgure Audio Recording
142 MAS Meet Me Conferencing service If you want to assign the DivX video conferencing feature to this domain, then select the Video Conferencing Enabled check box. If you want to assign the Web Collaboration feature to this domain, then select the Web Collaboration Enabled check box.
Page 143: Data
If you want the conference to end when the chairperson leaves, select Chair Ends Conference. If Chair PIN is not automatically generated, manually enter a 4-to-10 digit number. Copyright © 2007, Nortel Networks Conﬁgure user-speciﬁc Meet Me Conferencing service data 143 Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 144: Meet Me Conferencing And Web Collaboration
144 MAS Meet Me Conferencing service Click Re-Generate PIN to automatically create a new Chair PIN. If a unique Access Code is not automatically generated, manually enter a system-wide unique 4-to-10 digit number. If you want the conference service to send instant messages to the chairperson when conference events occur, select Send instant messages.
Page 145: Procedure 72 Conﬁguring The Meet Me Web Collaboration Software
At the MAS Console Select Services > MeetMe Web Collaboration Conference Manager > Conﬁguration. Conﬁgure the IP address of the Web Collaboration server into the Web Collaboration Primary Server IP ﬁeld. If Secure Socket Layer is being used, conﬁgure the Enable SSL (YES/NO) ﬁeld to YES.
Page 146 146 MAS Meet Me Conferencing service Access the user’s proﬁle data. Select Customize Service Package. The Service package customization page appears for the selected user. Scroll to theMeet Me Conferencing section. Conﬁgure Web Collaboration Enabled as required. Click Save. Copyright © 2007, Nortel Networks —End—...
Page 147: Mas Music On Hold Service
Procedure 74 Conﬁguring the Media Application Server platform Step Action This procedure assumes that the MAS is ofﬂine. If the MAS has not already been deactivated, then deactivate it using (page 82) before continuing with this procedure. At the MAS console, From the console tree panel, select Services >...
Page 148 The license key for the MAS server. Whether or not the local content store is active on the MAS server. The IP address of the MAS server.
Page 149: Application Server Platform
Conﬁguring the additional parameters for the duplex Media Application Server platform Step Action This procedure assumes that the MAS is ofﬂine. If the MAS has not already been deactivated, then deactivate it using (page 82) before continuing with this procedure.
Page 150 Conﬁguration. The Details panel displays all conﬁguration data for the Media Application Server platform. The MAS Console displays the entire list of system parameters. This procedure only discusses the parameters associated with the Music on Hold service. Use the following table to conﬁgure the Music on Hold service parameters.
Page 151: Place Music Files On A Mas Music On Hold
Music on Hold service node. You place music ﬁles on only one Media Application Server in the service instance, because music ﬁles are replicated by the system throughout the service instance. The music ﬁles that you place on the MAS must meet certain criteria. These music ﬁles must be •...
Page 152: Place Music Files On A Server That Can Be Accessed By The Music On Hold Media Application Server
Media Application Server Place the ﬁles on a server that allows passive FTP access from the Music on Hold MAS. Note: The Music on Hold MAS is the MAS to which the music ﬁles are transferred. Procedure 76 Logging on to the Music on Hold MAS...
Page 153: Server
Launch the DOS Command Prompt screen, by selecting Start > Programs > Accessories > Command Prompt. The Command Prompt screen appears. Create a music folder on the Music on Hold MAS in which to group the music ﬁles, by entering provtool moh_create_folder <domain> <folder>...
Page 154: Enable Service Access To The Music On Hold Service
ﬁle). To delete audio ﬁles from a Media Application Server (either single audio ﬁles, or an entire folder), you must ﬁrst lock the Media Application Server. For information on locking the Media Application Server, see MAS"...
Page 155 Note: In this step you are identifying the music folder (or folders), containing music ﬁles in Wave File format, that you already placed on one of the MAS in the Music-on-Hold service nodes (service instance). Note: You created the pooled entities for Music on Hold in Procedure 43 "Creating a pooled entity for a MAS service"...
Page 156: Packages
156 MAS Music On Hold service Procedure 80 Enabling the Music on Hold service in the end user service packages Step Action From the Provisioning Client In the domain where access to the Ad Hoc Conferencing service instance is needed, select Service Package > List Packages.
Page 157: Mas Meet Me Web Collaboration Service
MAS Meet Me Web Collaboration service This chapter describes the Meet Me Web Collaboration service installation and commissioning. The installation method for Web Collaboration differs from the other MAS services. Before you start installing the Web Collaboration service, you must install the Meet Me Conferencing service.
Page 158: Installation Requirements
Two SSL 128 Super Certs (required if https is to be used). Copyright © 2007, Nortel Networks CAUTION Do not install the MAS Base software on an IBM x335, x336, Blade Center, or BladeCenter T system that is being used as a Web Collaboration Server.
Page 159: Web Collaboration Scaled Installation
One standalone Web Collaboration server supports 1000 ports. Web Collaboration servers cannot be conﬁgured in clusters. That is, at most, one Web Collaboration server is mated with a MAS Meet Me server pool. In this way, the number of ports supported by the largest Meet Me pool (ﬁve servers) does not exceed the number of ports a single Web Collaboration server can handle.
Page 160 160 MAS Meet Me Web Collaboration service A second conﬁguration offers a dedicated server per pool, as shown in the following ﬁgure. Copyright © 2007, Nortel Networks Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard 4.0 8 November 2007...
Page 161 Web Collaboration scaled installation 161 And a third conﬁguration allows a shared server across pools. Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard 4.0 8 November 2007 Copyright © 2007, Nortel Networks...
Page 162: Mas Software
That is, at most, one Web Collaboration server is mated with a MAS Meet Me server pool. In this way, the number of ports supported by the largest Meet Me pool (ﬁve servers) does not exceed the number of ports a single Web Collaboration server can handle.
Page 163: Security Conﬁguration
Web Collaboration server must be setup for SSL by an administrator. The MAS Console provides optional control of SSL. Navigate to Nortel MAS Console > Services > Web Collaboration > Conﬁguration and set the SSL Enabled property as required. Web Collaboration server ports...
Page 164: Conﬁgure Network Ip Addresses And Port Filtering
You must conﬁgure the MASTeam network adaptor with two different IP addresses, as described in the following procedure. The primary IP address is used with the MAS Meet Me server and client browsers for document publishing. Application sharing mode uses the secondary IP address.
Page 165: Install Network Services
On the Add Filter dialog box, enter 3389 and click OK. Click OK to save and close the dialog boxes. If you are prompted to reboot the server, click No. Install Network Services Perform the steps in the following procedure to install Network Services.
Page 166: Conﬁgure Local Security Policy Settings
166 MAS Meet Me Web Collaboration service Procedure 83 Installing Network Services Step Action From the administrator’s PC: Select Start > Control Panel > Network Connections > MASTeam. On the MASTeam Status dialog box, click Properties. On the MASTeam Properties dialog box, click Install.
Page 167 Ensure that Deny Access to this computer from the network and Deny logon locally are empty. Figure 5 Local Security Settings - User Rights Assignment Copyright © 2007, Nortel Networks Install the Meet Me Web Collaboration server 167 Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 168: Install Microsoft Internet Explorer
168 MAS Meet Me Web Collaboration service Select Local Policies > Security Options. If you have the Windows Server 2003 operating system, ensure that Network access: Let Everyone permissions apply to anonymous users is enabled. Figure 6 Local Security Settings window Close the Local Security Settings window.
Page 169: Install Microsoft Internet Information Services
From the I386 folder, select ADMXPROX.DL_ and click Open. On the Files Needed dialog box, click OK. When the IIS conﬁguration is complete, click Finish. Copyright © 2007, Nortel Networks Install the Meet Me Web Collaboration server 169 Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 170: Procedure 87 Installing Iis For Windows Server
170 MAS Meet Me Web Collaboration service Close the Add/Remove Programs dialog box. Procedure 87 Installing IIS for Windows Server 2003 Step Action Install Server 2003 Service Pack 1 from the executable you downloaded earlier (see Select Start > Control Panel > Add/Remove Programs .
Page 171: Install Microsoft Ofﬁce 2003
Finish (optional). To perform this step, you must have a DNS server conﬁgured. Install Microsoft SQL Server Desktop Engine Perform the steps in the following procedure to install Microsoft SQL Server Desktop Engine (MSDE). Procedure 89 Installing MSDE...
Page 172: Install Ssl (Optional)
After the server restarts, check to see if MSSQL service is started and running. Install SSL (optional) If your network requires the installation of Secure Socket Layer (SSL) for the MAS Meet Me Web Collaboration service, perform these procedures • Procedure 90 "Creating the server1ssl certiﬁcate request" (page 172) •...
Page 173: Procedure 91 Obtaining The Server1Ssl.cer Certiﬁcate
Send the wipssl.txt to the company that creates your Certiﬁcate. After you have received the completed certiﬁcate, copy it to C:\SSLcerts\server1ssl.cer. Copyright © 2007, Nortel Networks Install the Meet Me Web Collaboration server 173 restrictions, select Server Gated Cryptography. —End—...
Page 174: Procedure 92 Installing The Server1Ssl Security Certiﬁcate
174 MAS Meet Me Web Collaboration service Procedure 92 Installing the server1ssl security certiﬁcate Step Action Finish processing the request within IIS to install the certiﬁcate to the server and enable SSL. Open the Internet Information Services MMC. Right-click the Default Website on and click Properties.
Page 175: Procedure 94 Obtaining The Server2Ssl.cer Certiﬁcate
Send the wip2ssl.txt to the company that creates your Certiﬁcate. After you have received the completed certiﬁcate, copy it toC:\SSLcerts\server2ssl.cer. Copyright © 2007, Nortel Networks Install the Meet Me Web Collaboration server 175 restrictions, select Server Gated Cryptography. —End— —End—...
Page 176: Procedure 95 Installing The Server2Ssl Certiﬁcate
176 MAS Meet Me Web Collaboration service Procedure 95 Installing the server2ssl certiﬁcate Step Action Finish processing the request within IIS to install the certiﬁcate to the server and enable SSL. Open the Internet Information Services MMC, right-click Data Site Website on and click Properties.
Page 177 To backup the certiﬁcate for the Data Site Right click on server2.domainname.com and select All Tasks. Click Export. The Certiﬁcate Export Wizard starts. Copyright © 2007, Nortel Networks Install the Meet Me Web Collaboration server 177 The password is: server1ssl The ﬁle name: C:\SSLcerts\server1back.pfx...
Page 178: Install The Web Collaboration Server Software
178 MAS Meet Me Web Collaboration service Click Next. Select Yes to export the private key. Click Next. Select Personal Information Exchange and Enable strong protection. Ensure that Include all certiﬁcates and Delete the private key are cleared. Click Next.
Page 179: Conﬁgure Web Collaboration Administration
IP address (the IP address assigned to Local Area Connection). In the Secondary ﬁeld, enter the secondary Web server name (for example, server2.domain.com) or the secondary IP address (the IP address assigned to Local Area Connection 2) and click Next .
Page 180: Modify The License Key After Installation
Step Action At the management PC, Select Start > Programs > Nortel Web Collaboration Server > License Key Management. On the Web Collaboration Server Modify License Key dialog box, in the Enter the License Key ﬁeld, enter the Web Collaboration server license key.
Page 181: Web Collaboration Upgrades
"Upgrade Web Collaboration from Release 3.x to Release 4.0" (page 182) This section only covers upgrades to the stand-alone Web Collaboration server. For information on the upgrades of the other MAS servers, see upgrades" (page Upgrade the Web Collaboration Server software Maintenance Release Follow these steps to upgrade the server software.
Page 182: Upgrade Web Collaboration From Release 3.X To Release 4.0
Upgrade Web Collaboration from Release 3.x to Release 4.0 Use the following procedure to upgrade from Release 3.x. This section only covers upgrades to the stand-alone Web Collaboration server. For information on the upgrades of the other MAS servers, see upgrades" (page Procedure 102 Upgrading from Release 3.x to Release 4.0...
Page 183: Web Server Security Hardening (Optional)
Next to display the Script Maps window. Enable all of the Script Maps except for Active Server Pages (.asp) , and select Next to display the Additional Security window. Enable all of the settings except for Scripts and Writing to content directories, and select Next to display the URLScan window.
Page 184: Enable Web Collaboration On The Mcs
Go to Provisioning > Domains > yourDomain > Service Package > List Packages. Select Details-modify. Copyright © 2007, Nortel Networks —End— "MAS service installation types and road maps" (page —End— Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard 4.0 8 November 2007...
Page 185: Reinstalling The Windows Server 2003 Operating System
Meet Me Conferencing service. Reinstalling the Windows Server 2003 operating system Perform the steps in the following procedure to reinstall the Windows Server 2003 operating system in the case of failure. Procedure 106...
Page 186 186 MAS Meet Me Web Collaboration service Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard 4.0 8 November 2007 Copyright © 2007, Nortel Networks...
Page 187: Mas Services Upgrades
Note 2: In the event of hardware replacement or upgrades, see "Hardware replacement" (page This section describes upgrades for all MAS servers, other than the stand-alone Web Collaboration server. For the Web Collaboration server upgrade, see <ref>. Media Application Server services upgrades The MAS services are installed using an intuitive InstallShield™...
Page 188: Supported Software Upgrade Paths
When the target instance has no more (or an acceptable minimal amount of) active trafﬁc on it, the service is set to Locked. Once locked, the MAS service (and or the Media Application Server hosting that service) can be upgraded.
Page 189: Mas Upgrade
MAS upgrade These steps are required in the installation of a new version of MAS on the same server with the old version of MAS. If a new MAS is installed on a new server, you need not perform this step.
Page 190: Procedure 108 Upgrading The Mas
Upgrading the MAS Step Action Install and commission the new MAS Server (or upgrade). The new MAS (platform and services) should be installed (or upgraded) in accordance with road maps" (page License Key is required. Transfer Backup File Archives from the temporary location to the new server.
Page 191 ﬁles using HTTP with Internet Explorer and download into the D:\MASBackup folder. Note: This step is required in case of a new version of MAS is installed on the same server with old version of MAS. If a new MAS is installed on a new server, do not perform this step.
Page 192: Multiapplication Mas Upgrade Procedures
This section outlines the supported upgrade paths and software upgrade procedures for the multiapplication MAS deployment. The underlying assumption is that you are upgrading a MAS server with MAS service to a multiapplication MAS server. The multiapplication MAS deployment enables you to install the following MAS services on the same MAS platform: •...
Page 193 MAS service software, you must also uninstall all the other MAS services (one after another) that are part of the multiapplication MAS deployment. Copyright © 2007, Nortel Networks Upgrade to Release 4.x software upgrade procedures 193 Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 195: Mas Registration And Keycodes
Overview During the installation of Media Application Server (MAS) software, you must supply a keycode (license key) for the features installed on the MAS. Before you can install the MAS software, you must register your site and generate the keycode for the MAS features (or services) that you have purchased.
Page 196: Procedure 109 Registering Your Mcs System And Generating Keycodes
At the management PC Open your Web browser and go to the following URL: www.nortel.com From the main Nortel Web page, expand the Support and Training menu, and select Keycode Retrieval. The Keycode Retrieval window appears. In the Step 1 ﬁeld, use the menu to select the location of the KRS server to which you want to log on.
Page 197 Communication Portfolio as the product family whose keycodes you want to register. Click Go to jump to the secure Log In page. Copyright © 2007, Nortel Networks Register your MCS system and generate keycodes 197 Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 198 198 MAS registration and keycodes Enter your User ID, password, and click Log In. The Keycode Retrieval System page appears. Copyright © 2007, Nortel Networks Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard 4.0 8 November 2007...
Page 199 Fill in the company name for your site, and the city, then use the menus to select the country, and state (or province), then click Continue. A screen appears where you indicate the type of server you are registering. Select which server you want to enter MAC addresses for and click Create.
Page 200 Copyright © 2007, Nortel Networks Note: If you make an error, you can remove one or both and begin again. If you have a second Core server that is going to be installed as a redundant server, enter all four MAC addresses at this time.
Page 201 If you have a second Media Application Server for your system, you must repeat steps 9, 10, and 11 for the second MAS, since only two MAC addresses can be associated with any one Media Application Server. If you do not have a second Media Application Server, proceed now to step 14.
Page 202 202 MAS registration and keycodes Click Save to complete registering your system (or click Cancel and begin again). The system displays the following Web page Copyright © 2007, Nortel Networks Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 203 A page appears where you identify your system. To generate your keycodes, enter one of the MAC addresses of the server to which you want to apply your authorization code. Click Add. The KRS automatically searches for and pulls up both MAC addresses associated with the CORE.
Page 204 204 MAS registration and keycodes Click Continue. A page appears where you identify the software version of your system Copyright © 2007, Nortel Networks Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard 4.0 8 November 2007...
Page 205 Select Add to have the KRS accept the authcode. The KRS validates the authcode and ensures that the features represented are valid for your server type (CORE or MAS). If validated successfully you will be allowed to enter more authcodes until you have entered all the codes for your server.
Page 206 206 MAS registration and keycodes The KRS indicates that it is generating your keycodes and saving the results in its database. After generating the keycodes, the system shows the Retrieve Keycode page where you can view the features enabled for the server. From this page, you can download the keycode (see the ﬁgures below).
Page 207: Generate Keycodes For A Media Application Server
KRS (Keycode Retrieval System) Web page. Procedure 110 Generating Media Application Server keycodes Step Action At the management PC, Copyright © 2007, Nortel Networks Generate keycodes for a Media Application Server 207 —End— Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 208 2. Open your Web browser and go to www.nortel.com/index.html. From the main Nortel Web page, expand the Support and Training menu, and select the Keycode Retrieval command. In the Step 1 ﬁeld, use the menu to select the location of the KRS server to which you want to log on.
Page 209 Communication Portfolio as the product family whose keycodes you want to register. Click Go to jump to the secure Log In page. Copyright © 2007, Nortel Networks Generate keycodes for a Media Application Server 209 Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 210 210 MAS registration and keycodes Enter your User ID and password, then click Log In. The Keycode Retrieval System page appears. Copyright © 2007, Nortel Networks Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard 4.0 8 November 2007...
Page 211 Generate Keycodes for the Media Application Server. A page is displayed where you identify your system. To generate your keycodes, enter one of the MAC addresses of the Media Application Server to which you want to apply your authorization code. Click Add.
Page 212 212 MAS registration and keycodes Click Continue. The system displays a page where you identify the software version of your system. Copyright © 2007, Nortel Networks Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard 4.0 8 November 2007...
Page 213 Note: The following example shows a summary of the features represented by all the sample authcodes entered. This screen shows the current features enabled and the new features to be added to your server. In a new installation there are no features displayed. Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 214 214 MAS registration and keycodes If the list is correct, click Continue. The KRS indicates that it is generating your keycodes and saving the results in its database. After generating the keycodes, the system shows the Retrieve Keycode page where you can view the features enabled for the server.
Page 215 To download the keycode, click Download Keycode. You are asked to save the keycode ﬁle to your PC. The ﬁle is provided with a product-speciﬁed naming convention. Copyright © 2007, Nortel Networks Generate keycodes for a Media Application Server 215 Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 216: Expand A System By Adding A Media Application Server
216 MAS registration and keycodes Download the new license key ﬁle to the MgmtSvr hard drive. Expand a system by adding a Media Application Server Perform the steps in the following procedure to add another Media Application Server to your system.
Page 217 From the main Nortel Web page, expand the Support and Training menu and select the Keycode Retrievalcommand. In the Step 1 ﬁeld, use the menu to select the location of the KRS server to which you want to log on.
Page 218 218 MAS registration and keycodes In the Step 2 ﬁeld, use the menu to select Multimedia Communication Portfolio as the product family whose keycodes you want to register. Click Go to jump to the secure Log In page. Copyright © 2007, Nortel Networks...
Page 219 Enter your User ID and password, and then click Log In. The Keycode Retrieval System page appears. Copyright © 2007, Nortel Networks Expand a system by adding a Media Application Server 219 Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 220 220 MAS registration and keycodes Click the Product Registration link (in the side bar). A page appears where you identify your site name. Enter the site name you want to edit, or any of the MAC addresses previously associated with the site and click Search.
Page 221 Click Continue. The information that you entered when you ﬁrst registered the site appears. You can edit this information if you want. Copyright © 2007, Nortel Networks Expand a system by adding a Media Application Server 221 Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 222 The system displays a page where you can add the new Media Application Server. Add the new MAS to your system by selecting MEDIA SERVER from the menu, then click Create. The system displays an empty MEDIA SERVER ﬁeld for entering MAC data.
Page 223 Enter a MAC address for the new Media Application Server in the MEDIA SERVER ﬁeld, then click Add. Repeat step 14 for the second MAC address, then go to step 16. The system displays both of the MAC addresses that you have entered.
Page 224 224 MAS registration and keycodes Verify the MAC addresses you entered are correct and click Continue. A summary page appears. Copyright © 2007, Nortel Networks Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard 4.0 8 November 2007...
Page 225 Verify the data is correct and click Save, or click Cancel. You have completed the procedure to add the Media Application Server to your system; however, you still need to generate keycodes for this Media Application Server. Copyright © 2007, Nortel Networks Expand a system by adding a Media Application Server 225 —End—...
Page 227: Changing Mas Hardware
Changing MAS hardware This chapter describes the steps that are required if the MAS hardware must be changed. This change can be due to • replacing defective hardware • updating to newer versions of the same hardware platform • updating to a newer hardware platform Hardware replacement In the event of a hardware replacement or upgrade, follow these steps.
Page 229: Fault Management
The Media Application Server (MAS) generates alarms in response to fault conditions that degrade or interrupt operation of the service. In general, MAS alarms may require you to take action to correct the fault condition. MAS services rely on the MAS platform software to provide alarm generation mechanisms.
Page 230 230 Fault management The feature begins the integration of the MAS OAM into the MCP 4.0 console. This effort is limited in scope to the inclusion of log and alarm notiﬁcations from the MAS to the MCP console via SNMP traps. MAS deployment continue to be implemented by a dedicated installer.
Page 231: Maintenance
At the management PC, Start the Notepad program. Select File > Open. Navigate to D: > Program Files > Nortel > Nortel Networks > MAS > Conference Manager > conﬁg.ini and click Open. Find the line containing [ESAServerList]. Replace the conﬁgured hostname with the new hostname.
Page 233: Bct Conﬁguration Worksheet
(for example, slot 8 through slot 1). This method reduces complexity and simpliﬁes maintainability. It also ensures that open slots in a shared chassis are available for growth of either BCP or MAS components. Reversing this process is possible also, with the BCP components from bottom upward and the MAS components from top downward.
Page 234 Timeserver IP address Host card network address Service: __________ (Portal address) Host card netmask Host card default gateway Host card IP failover active Hostname Timezone Timeserver IP address Copyright © 2007, Nortel Networks 47.104.10.146 255.255.255.0 47.104.10.1 RTP_04 US/Central 47.103.18.2 47.104.10.147 255.255.255.0 47.104.10.1...
Page 235 Timeserver IP address Host card network address Service: __________ (Portal address) Host card netmask Host card default gateway Host card IP failover active Hostname Timezone Timeserver IP address Copyright © 2007, Nortel Networks 47.104.10.150 255.255.255.0 47.104.10.1 RTP_04 US/Central 47.103.18.2 47.104.10.151 255.255.255.0 47.104.10.1...
Page 237: Appendix A Divx Multipoint Video Conferencing
200 audio ports. If instead the MAS is keyed for 50 ports of G.711 and 50 ports of G.729 but is also keyed for video, then the MAS can not only potentially support 100 audio ports but can also potentially support 100 video ports as well.
Page 238 Audio-only clients can participate in video conferences although they cannot send or receive video. This feature supports all audio codecs and clients currently supported by the MAS (no new audio codec support is provided as part of this feature). This feature is supported on the IBM xSeries 335, 336, and 3550, the IBM XBlade, the IBM eServer BladeCenter, and the IBM BladeCenter Telecom.
Page 239 The MAS conferencing engine, as part of its audio processing for a conference, computes the most active speaker at given intervals. Using this information, the MAS makes a decision on which video stream to send to a given party. The basic video switching rules are •...
Page 240 The MAS does not decompress or decode the incoming video streams. The MAS reﬂects the video streams based on the current choice of active speaker. All parties in the conference irrespective of whether or not they can send video, still receive the mixed audio stream for the conference.
Page 241: Table 5 Network Bandwidth Guidelines
Application Server Planning and Engineering (NN42020-201) . Key coding A license key attribute determines whether or not a MAS conference server has video enabled for its conferences. The video license key enables video for each server (not by channel or by conference).
Page 242: Upgrades
For example, all servers must be either be keyed with video enabled or all keyed with video disabled. RTCP feedback is not employed to dynamically adapt to network congestion. (Note that this is actually a limitation of the MAS and is not speciﬁc to this feature.) Bridged conferences Bridged (chained) video conferences may not behave as expected.
Page 243: Conﬁguration Management
This section describes the tasks required to conﬁgure video for the Ad Hoc conferencing and Meet Me conferencing services. More than one MAS may be pooled for a subdomain, and, in this case, load balancing among the servers is performed to, for example, select the least-utilized server for hosting a MAS conference.
Page 244: Accounting
Ad Hoc conferencing service software must be conﬁgured using the Media Application Server Console. The administrator must conﬁgure both system-level conﬁguration and Ad Hoc conferencing service-speciﬁc parameters. For more information, see the individual MAS service documents. To conﬁgure the video switching parameter, see (page 245).
Page 245: Security And Administration
MAS Management Console: service" (page 248) Setting video switching The Media Application Server (MAS) video switching mechanism tracks the active speaker for a video conference, and employs a speciﬁed amount of video switching hysteresis. That is, a video-enabled speaker must be deemed to be the active speaker for a speciﬁed amount of time before...
Page 246: Conﬁguring The Meet Me Conferencing Service
In addition to the administrator-level provisioning of video for the Meet Me conferencing service, the use of video for the Meet Me conferencing service must be enabled for each server through the MAS console of that server. Copyright © 2007, Nortel Networks —End—...
Page 247: Procedure 115 Enabling Video For Meet Me Conferencing
In order to enable video for the Meet Me conferencing service through the Management Console, the MAS must initially be keycoded to enable video. If the MAS is not keycoded to enable video for Meet Me conferencing, then toggling the Video Enabled parameter through the Management Console have no effect.
Page 248: Conﬁgure The Ad Hoc Conferencing Service
In addition to the administrator-level keycoding of video for the Ad Hoc conferencing service, the use of video for the Ad Hoc conferencing service can be enabled and disabled on a for each server through the Management Console for that server. The Video Enabled parameter for Ad Hoc Copyright ©...
Page 249: Procedure 116 Conﬁguring The Ad Hoc Conferencing Service
To enable video for the Ad Hoc conferencing service through the Management Console, the MAS must initially be keycoded to enable video. If the MAS is not keycoded to enable video for Ad Hoc conferencing, then toggling the Video Enabled parameter through the Management Console have no effect.
Page 250: Assign Video For The Meet Me Conferencing Service In A Domain
Procedure 117 Assigning video for the Meet Me conferencing service in a domain Step Action At the Provisioning Client, Select Provisioning > Services > Assign Services. Copyright © 2007, Nortel Networks Fields Optionality: Optional Valid Values: YES, NO Default: NO —End—...
Page 251 Click Save. After the video conferencing service option is provisioned for use within a domain, the service can be added to a new or existing service package. Copyright © 2007, Nortel Networks —End— Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 252: Add Video To A Meet Me Conferencing Service Package
Action At the Provisioning Client Select Domains > "Domain Name" > Service Package > Create Package from the Provisioning Client main page. Copyright © 2007, Nortel Networks Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard 4.0 8 November 2007...
Page 253: Enabling Ad Hoc Video Conferencing For A Domain
Meet Me conferencing or Ad Hoc conferencing services with video enabled in your service package • a Multimedia PC Client or Multimedia Web Client Copyright © 2007, Nortel Networks —End— —End— Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 254 • Preferences > Video parameters set to send, or receive only For information about setting video parameters, see Multimedia PC Client User Guide (NN42020-102). Copyright © 2007, Nortel Networks Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 255: 256 Appendix B Bcp Installation On The Ibm Bladecenter T Platform
BladeServer Installing the RTP Portal software requires only a single disc. The complete base system can be installed in approximately 15 minutes or less. Copyright © 2007, Nortel Networks Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 256: Conﬁguration Information
Copyright © 2007, Nortel Networks CAUTION Install only Nortel-certiﬁed software on the IBM BladeCenter T. Do not install software updates obtained directly from IBM. Attribute 47.104.10.145 255.255.255.0...
Page 257: Beginning The Bcp Installation
First-time install When you install the BCP for the ﬁrst time, you can enter conﬁguration data from the system console, load a conﬁguration ﬁle from a remote server, or restore conﬁguration data from an existing backup. You are presented with a Conﬁguration Data Selection screen with the following options:...
Page 258 ﬁle that is stored on a remote server. For example, if you are installing several portals, you can create a basic installation ﬁle and store it on a remote server. You can then use this ﬁle as a starting point for each portal you install.
Page 259: Procedure 121 Restoring A System Data Backup Archive
MAS when you lock it, these sessions immediately end. To allow existing service sessions to end naturally, Nortel recommends that you place the MAS in the Pending Lock state. After all of the existing sessions end, you can lock the MAS and take it ofﬂine.
Page 260: Procedure 123 Restoring A Partial Service Data Backup
260 Appendix B BCP Installation on the IBM BladeCenter T Platform In the MAS Console tree, right-click the Control Panel snap-in icon and select Backup/Restore > Service Data (Full) > Restore. In the Restore System Backup Archive ﬁle browser window, select the name and location of the backup ﬁle that you want to restore,...
Page 261 Click Open. In the MAS Console tree, right-click the Control Panel snap-in icon and select Operations > Start. In the MAS Console tree, right-click the Control Panel snap-in icon and select Operations > Unlock. Network Based Items The ﬁrst phase of data conﬁguration involves the following network-based items: •...
Page 262: Final Steps
From the Date and Time Conﬁguration screen, Press Enter if the time is correct. Press N to change the time. The installer prompts you for the root, nortel, and sysadmin passwords. These passwords must be at least eight characters in length.
Page 263 The system reboots. After the system reboots, press Enter to boot the default image. The logon prompt appears and the BCP is ready for software deployment. Copyright © 2007, Nortel Networks —End— Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard...
Page 264 264 Appendix B BCP Installation on the IBM BladeCenter T Platform Nortel Media Application Server MAS Installation and Commissioning NN42020-307 01.13 Standard 4.0 8 November 2007 Copyright © 2007, Nortel Networks...
Page 266 Document version: 01.13 Document date: 8 November 2007 To provide feedback or report a problem in this document, go to www.nortel.com/documentfeedback. Sourced in Canada. The information in this document is subject to change without notice. The statements, conﬁgurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty.

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