Warranty Period; Warranty Handling; Warranty Exclusions - Topcom TwinTalker 3700 User Manual

14 WARRANTY

14.1 WARRANTY PERIOD

Topcom units have a 24-month warranty period. The warranty period starts on the day the new unit is
purchased. Consumables or defects causing a negligible effect on operation or value of the equipment
are not covered.
The warranty has to be proven by presentation of a copy of the original purchase receipt, on which the
date of purchase and the unit-model are indicated.

14.2 WARRANTY HANDLING

A faulty unit needs to be returned to an authorized service centre including a valid purchase note. If the
unit develops a fault during the warranty period, the service centre will repair any defects caused by
material or manufacturing faults free of charge.
The service centre will at its discretion fulfil its warranty obligations by either repairing or exchanging the
faulty units or parts of the faulty units. In case of replacement, colour and model can be different from
the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period is not
extended if the unit is exchanged or repaired by the appointed service centres.

14.3 WARRANTY EXCLUSIONS

Damage or defects caused by incorrect treatment or operation and damage resulting from use of non-
original parts or accessories are not covered by the warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and fire, nor
any damage caused during transportation.
No warranty can be claimed if the serial number on the unit has been changed, removed or rendered
illegal.
The CE symbol indicates that the unit complies with the essential requirements of the R&TTE
directive.
TOPCOM TWINTALKER 3700
TOPCOM TWINTALKER 3700 DCP
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