Panasonic BB-HCS301A Troubleshooting Manual page 12

Troubleshooting
Problem
An old image is
displayed.
The image
refreshes very
slowly.
When
accessing this
product, the
Update
Firmware page
is displayed.
The message
"Inputting
copyguard
signal." is
displayed on the
Single page.
12
• The old image is temporarily stored on the web browser.
Set [Every visit to the page] on the web browser to check for
temporary Internet files (see page 162 of the Operating
Instructions on the Setup CD-ROM).
• Multiple users are accessing this product.
If multiple users are accessing this product, the image
refreshes slowly.
• You are not using an Ethernet switching hub.
If you view multiple cameras on the Multi-Camera page, the
image refreshes slowly. Use an Ethernet switching hub.
• The image may refresh slowly, depending on image resolution,
image quality, network traffic, PC performance, enabling IPsec
or what object you view.
• The Max. bandwidth usage is limited.
Increase the max. bandwidth usage on your network (see
page 37 or page 41 of the Operating Instructions on the
Setup CD-ROM).
• This product is turned off during firmware update, so the
firmware may be broken.
Download the latest firmware on the Panasonic Network
Camera support website.
• The recording of most video and DVD software on the market is
prohibited, and such images cannot be transmitted from or
displayed on this product.
Cause and Remedy