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CHAPTER 7 TROUBLESHOOTING
4. Check the connection between the ADF motor and the image processor PCB.
5. Make copies to find out if the ADF motor is operating normally.
6. Replace the image processor PCB.
#005 [TX/RX] Initial identification (T0/T1) time-over
Cause:
The tone/pulse setting is wrong.
Remedy:
Make the correct tone/pulse setting.
Cause:
The time it takes to connect to the other party's line is too long.
Remedy:
1. When registering an auto-dial number, put a relatively long pause after the tele-
2. In service mode, increase the T0 timer length using '10' of #3 Numeric param.
3. In service mode, increase the T1 timer length using '11' of #3 Numeric param.
Cause:
The other party does not respond.
Remedy:
Contact the operator of the other party, and find out the cause.
Cause:
The other party's communication mode (G2, G3, etc.) does not match.
Remedy:
The communication mode depends on each specific model, and no remedy can be
offered.
Cause:
During transmission, the other party malfunctioned because of an echo.
Remedy:
1. Using a manual call, press the Start button after hearing the 1st DIS from the
2. To prevent response to the 1st DIS from the other party, put a relatively long
3. Ask the operator of the other party to provide echo remedy 1.
4. Ask the operator of the other party to decrease the transmission level.
Cause:
During reception, the machine malfunctioned because of an echo.
Remedy:
Provide echo remedy 1.
#009 [RX]
Paper has jammed or the paper has run out
Cause:
The paper has run out.
Remedy:
Set new paper.
Cause:
A paper jam has occurred.
Remedy:
Remove the paper jam. (See 5.2 of Chapter 7.)
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COPYRIGHT © 2001 CANON INC.
phone number to delay the T0 timer start mechanism.
so that a time-cover condition will not occur. (for transmission)
so that a time-over condition will not occur. (for reception)
other party.
pause to the telephone number when registering an auto-dial number.
2000 2000 2000 2000
CANON SmartBase PC1200s/iR1200s REV. 0 DEC. 2001
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Table of Contents
Troubleshooting
