Warranty; Limited Warranty - Regency PTO30-NG1 Owners & Installation Manual

warranty

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Limited Warranty

FPI Fireplace Products International Ltd. and Fireplace Products U.S., Inc. ("FPI") extends the Limited Warranty
protection to the original purchaser of this appliance commencing the day of purchase for as long as the appliance
remains in the original place of installation. For items covered under the Limited policy, see table below.
Some conditions apply (see below).
The policy is not transferable, amendable or negotiable under any circumstances.
Outdoor Gas Products
Burner tube assembly
Valve assembly
Pilot assembly
Flame sensor/Spark electrode
Ignition Control Boards
Wiring/Switches/Battery
Pack/Batteries
Pilot Tube/Burner and Pilot
Orifices
All hardware including wheels
and rubber feet
Weather covers
Thermocouple
Electrical components
Tempered Glass
All media
Stainless components/
Paint/Gaskets/
All finishes/Plated Corners
Conditions:
Warranty protects against defect in manufacture or FPI factory assembled components only, unless herein
specified otherwise.
Any part(s) found to be defective during the warranty period as outlined above will be repaired or replaced at FPI's
option through an accredited distributor, dealer or pre-approved and assigned agent provided that the defective
part is returned to the distributor, dealer or agent for inspection if requested by FPI. Alternatively, FPI may at its
own discretion fully discharge all of its obligations under the warranty by refunding the verified purchase price of
the product to the original purchaser. The purchase price must be confirmed by the original Bill of Sale.
The authorized selling dealer, or an alternative authorized FPI dealer if pre-approved by FPI, is responsible for all
in-field diagnosis and service work related to all warranty claims. FPI is not responsible for results or costs of
workmanship of unauthorized FPI dealers or agents in the negligence of their service work.
At all times FPI reserves the right to inspect reported complaints on location in the field claimed to be defective
prior to processing or authorizing of any claim. Failure to allow this upon request will void the warranty.
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Regency Plateau® PTO30-1 Outdoor Gas Fireplace
Component Coverage
2 years 1 year
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Labor Coverage
1 year
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