KitchenAid KEBK171SSS Technical Education page 57

FAILURE ERROR
(Leftmost (Rightmost
2 Clock 2 Clock
SUGGESTED CORRECTIVE ACTION PROCEDURE
Digits) Digits)
COOK oven OVER TEMPERATURE
E1
F6
E2
CLEAN oven OVER TEMPERATURE
PROCEDURE: Before proceeding, press OFF, OFF, START to enter the Diagnostic
mode and verify the error codes.
A. If oven is off, turn oven on and inspect all of the elements, convect ring, bake
and broil. Visually inspect all elements to ensure they are not operating.
B. Unplug oven or disconnect power. Wait 10 seconds.
C. Plug in oven or reconnect power.
D. Enter into the Diagnostic mode by pressing OFF, OFF, START.
E. Press the BAKE key to cycle the bake relay on and off as long as Diagnostics
mode is within the first 120 seconds of power up.
F. If the bake relay does not cycle, proceed to step G.
G. Unplug oven or disconnect power for 30 seconds.
H. Plug in oven or reconnect power.
I. Enter into Diagnostics by pressing OFF, OFF, START. Press the BAKE key and
cycle relay on and off.
If the bake relay does not cycle on and off, go to step P.
If the element does not cycle with the relay, go to step N.
If the element does cycle on and off, go to step J.
J. Press the BROIL key, while in Diagnostics mode, to cycle the broil relays. Press
BROIL key one time for outer broil element. Ensure outer broil relay energizes by
inspecting the outer broil element. Press BROIL key again for inner broil element.
Ensure inner broil relay energizes by inspecting the inner broil element.
If broil relay does not turn on and off, go to step P.
If the element does not cycle with the relay, go to step N.
If the element does cycle on and off, go to step K.
K. Press the CONVECT key, while in Diagnostics mode, to cycle the convect relay
on and off.
L. If the convect relay does not turn on and off, go to step P.
M. If the element does not cycle with the relay, go to step N.
N. Unplug oven or disconnect power.
O. Check integrity of all harness wires and connections between the appliance
manager and the electrical elements. Ensure all wiring and connections between
the appliance manager and elements, and the appliance manager and user
interface are intact and properly seated and that no wires are shorted or
damaged.
If the wiring connections are intact, go to step Q.
If the wiring connections are damaged, go to step S.
P. Unplug oven or disconnect power.
Q. Replace the appliance manager. Go to step R.
R. Replace user interface board. Go to step S.
S. Replace the harness.
T. Replace all parts and panels before operating.
U. Plug in oven or reconnect power.
V. Verify operation is normal. Press OFF, OFF, START to reenter Diagnostic mode
and complete checks.
MINI OVEN/WARM DRAWER OVER TEMPERATURE
E3
F6
PROCEDURE: Oven is not equipped with this feature. If error occurs, before
proceeding press OFF, OFF, START enter into Diagnostics mode and verify the error
codes, then replace user interface with correct control associated with this product.
MESSAGE/DESCRIPTION
FAILURE ERROR
(Leftmost (Rightmost
2 Clock 2 Clock
SUGGESTED CORRECTIVE ACTION PROCEDURE
Digits) Digits)
USER INTERFACE/APPLIANCE MANAGER MISMATCH
E4
F6
PROCEDURE: Before proceeding, press OFF, OFF, START to enter the Diagnostic
mode and verify the error codes.
A. Unplug oven or disconnect power. Wait for 10 seconds.
B. Plug in oven or reconnect power.
C. Enter into Diagnostics mode by pressing OFF, OFF, START.
D. Press BAKE. Ensure bake relay energizes by inspecting bake element.
E. Press BROIL one time for outer broil element. Ensure outer broil relay energizes
by inspecting the outer broil element.
F. Press BROIL again for inner broil element. Ensure inner broil relay energizes by
inspecting the inner broil element.
G. Press SELF CLEAN to drive door latch to lock door. Press again to reset the
door latch to normal state.
H. Press COOK to activate the low speed cooling fan. Press again for high speed.
I. If all functions are working, the AM and UI are properly working.
J. Exit Diagnostics by pressing OFF.
K. Press BAKE and ensure that bake relay energizes and the control enters the
bake preheat. Wait up to 60 seconds to ensure error has been resolved. If error
returns, proceed to step L.
L. Unplug oven or disconnect power.
M. Remove covers for access to oven controls.
N. Replace the appliance manager. Ensure all connections are properly seated. Go
to step O.
O. Replace all parts and panels before operating.
P. Plug in oven or reconnect power.
Q. Press BAKE and ensure the bake relay energizes and the control enters into
bake/preheat. Wait up to 60 seconds to ensure error has been resolved.
If error returns, go to step R.
R. Replace the user interface. Ensure all connections are properly seated. Go to
step S.
S. Replace all parts and panels before operating.
T. Plug in oven or reconnect power.
U. Press BAKE and ensure the bake relay energizes and the control enters into
bake/preheat. Wait up to 60 seconds to ensure error has been resolved.
NO CAVITY SIZE COMMAND
E5
F6
PROCEDURE: Before proceeding, press OFF, OFF, START to enter Diagnostics mode
and verify the error codes. Control should immediately power up in cavity size select
mode. Using key #6 (down) and key #3 (up) scroll through to locate the corresponding
cavity size. Once located, press the start key to accept the proper cavity size for the
unit being programmed. Control should reinitialize to cavity size selected. If error
returns at least 60 seconds after cavity size has been set, go to step A.
A. Unplug oven or disconnect power. Wait 10 seconds.
B. Plug in oven or reconnect power.
C. Enter into Diagnostics mode by pressing OFF, OFF, START. Press #6
(down) once main diagnostics screen appears. Screen should identify cavity size
for unit being programmed. If this is incorrectly shown, press CLOCK to edit
current programmed size. Press #6 (down) to locate the proper cavity size. Once
located, press START to accept the new cavity size. Control will reset and initialize
the new cavity size programmed. Wait for 60 seconds to ensure error has been
corrected. If error returns, proceed to step D.
D. Unplug oven or disconnect power.
E. Replace user interface oven control ensuring all connections are properly seated
and go to step F.
F. Replace all parts and panels before operating.
G. Plug in oven or reconnect power.
H. Control may power up in cavity size select mode. Set cavity size as outlined in
step C by locating proper cavity size and pressing START once located.
I. Wait for at least 60 seconds to ensure error has been corrected.
6-5
MESSAGE/DESCRIPTION