Utax CD 5140 User Manual page 305

Troubleshooting > Responding to Error Messages
Code Error
2101 Failed to send via SMB.
Failed to send via FTP.
Failed to send the e-mail.
2102 Failed to send via FTP.
2103
Failed to send the e-mail.
2201 Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.
2202 Failed to send the e-mail.
Failed to send via FTP.
2203 Failed to send via FTP.
Failed to send via SMB.
2204 Failed to send the e-mail.
2231 Failed to send via FTP.
3101 Failed to send the e-mail.
Failed to send via FTP.
3201 Failed to send the e-mail.
Corrective Actions
Check the network and SMB settings.
Check the network and FTP settings.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
• Host name and IP address
• Port number
Check the network and Embedded Web Server.
• The network cable is connected.
• The hub is not operating properly.
• POP3 server name of the POP3 user
• SMTP server name
Check the followings of the FTP server.
• Is FTP available?
• The server is not operating properly.
Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
Check the e-mail size limit of the SMTP settings on the
Embedded Web Server.
Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
Check the authentication methods of both the sender and the
recipient.
Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
Check the SMTP user authentication method of the recipient.
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